Find cheap flights from Southeast Asia to Hanoi from ₱3,682

I cancelled the flights in good time but could only get a partial refund. I was not warned of this.

Not good. Flight was purchased for my father who needed medical assistance to board and transfer due to a heart condition. No one at Hong Kong from Cathay was there to assist and he barely made the connection. When I talked to him he could barely breath and was not sure he was going to make it. Really poor service even though the ticket stated he needed a wheelchair assistance.

The boarding experience was as expected and went well. The plane's economy seating plan is not designed for a positive customer experience but rather for company profit. When the passenger in front of me reclined, the distance from the screen to my face was the span of my hand (thumb tip to pinky fingertip). There is no such thing as personal space in this setting. This results in the domino effect, for when I recline the person in back of me reclines and so it goes. This is not to say that reclining is the answer as the experience is not increased, but simply managed.

While I was in great pain, the seat was sufficiently comfortable to allow me to rest and not be in so much pain.

My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.

The coffee in Premium economy and economy is terrible. That's it. Everything else is great

I felt thirsty and asked the flight attendent for water, but no one came for more than half an hour.

The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.

Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service

We requested special assistance and Cathay Pacific provided it in Sydney, but we were completely forgotten about in Hong Kong - when we really needed the help to catch our connecting flight. Really disappointing service.

The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.

Ensure there is a choice of food for all customers and also enough food

An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.

We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes

No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects

when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.

There was no entertainment and food option limited But the service was first class on an economy flight

They didn't have a vegetarian food in spite of the ore order

Technical problems checking in. Had to wait a long time while they got things ready.

Vietnam airlines is just one step upper to the cheapest one (vietjet, if you wanted delays and cancel or feel like a criminal then vietjet is for you) for sure better customer cares and on time.

Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.

Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.

Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!

I’m 6’2” and the seats were too close together for my knees, very uncomfortable.

I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.

Every thing was good except our baggage that wasn’t here when we arrived, we understood the cause but hopefully we will get it soon as possible

Seats is too small for me, but it’s only 1 hour so I guess it’s ok

The seats were very comfortable. The menu was excellent. The service was very good.

Flight was delayed. What’s better is if the flight stay on time.

Seats were very uncomfortable And the tv screens did not work neither did the phone charging ports. The crew was very friendly and the food was very good.

The seats are too cramped, there is barely enough room to shift weight. This could be easy to endure in a one-hour flight, but not more than that. The crew did not clean up shortly after meals. The tray table remained open because of the meal and ate up what is left of the little seating space. The crew were just idling by for 45 minutes before they collected the trash. The airline did not inspect carry-on luggage. Most of the passengers brought too many bags, too large and/or over the weight limit. This undermines safety and discourages those who pay extra for checked bags just to comply with the airline regulations. If the airline is not inspecting carry-on luggage, why should I pay more just to check in some bags?

Terrible, I will never ever ever attempt to fly on Cebu Pacific. I understand that it’s a cheap flight option but they take cheap experience to the next level.

The front desk and early check in was fantastic and the flight did not have any turbulence

better handling of the checked in luggage. they destroyed mine

Should’ve not separated those who checked-in online and those who checked-in at the airport

the process of paying for the excess baggage weight, the check in process and the boarding process are subhuman. this is an airline devoid of customer service

Cebu Pac has a habit of changing boarding gates. They do a lot of remote boarding. So just be attentive to the announcements, especially if it's near your boarding time.

It was a low cost flight, so no high expectations. The experience was average.

Crew was very helpful because I used a wheelchair to get around

Flight was delayed for almost 30 minutea, I had difficulties to catch up the connecting flight. Bit due to tje well organized Singapore airport I was able to make it

Paid for seats near the window but given seats right at the back, near the toilets. This location was so noisy with the blasts from the aircraft engines blowing beside. Not a nice one 😞.

Flight was delayed 2 hours, which seems regular with this airline. Aircrew were avarage, friendly but robotic. At check in I asked for a spare seat. Got some stupid response about loading capacity (it was 85% full!) Then passengers behind jumped up and moved to vacant exit rows, they obviously didn't pay for. Waited over 20+ minutes to disembark, with ground staff trying to squash all passengers onto 1 bus. Causing even more delays. Unsafe and stupid! But this is a problem at Saigon airport. Overall a very average experience!

In experience we didn't even get water unless it was paid for. Even Bamboo Airlines provided free water. The flight was cold with no blanket being provided. The flight attendants were not responsive in keeping the passengers under control. I complained about fellow passengers playing loud music several times before one of the flight attendants to action. I will not recommend flying with Vietjet unless things improve.

I have few bad reviews about VietJet, but my experience was really good and it worth every penny..

Not even free water. NO legroom. Narrow seats. Not enough room to even hold a book at reading distance in front of you.

No food? No movies? No water?? On an international flight, really???

No water or snacks. Crew did not give us arrival cards. There was no need for more than 1 flight attendant as they did not do anything

I got to the airport and flight was cancelled without notice

Some chair in the flight should be maintained, but I think they may not have time to check every seats, since it is high demand in this period.

Our experience was the worst. Over 2 days flight was changed and delayed 4 times. Not impressed