Could have been better. Bag rechecking could have been eliminated. Gate location and direction need to be clearly stated.
Worse worse worse, i would not recommend this airline to anyone. Istanbul airport maybe State of the Art facility but staff is rude, only works if they get tips, and they push you to give tips even though my family had spent $50 in tips. Airline staff doesn't speak english so you really can't understand them. It was a nightmare travelling with Turkish. Never again.
Very good overall.... apart from the cost of extra check ed in luggage where they charge £17 per kg, and no option to just buy an extra bag allowance (at least on the route I took)
3 hours delay to start with and then food was terrible.
They sell the option to select chairs in extrafly price level, but this is not true. I was not able to select the seats. The food was not the requested option. They suppously offer glutten free menu, but during the fly that was nos availble.
On international flights passengers had wide variety of entertainment choices, though the flight was short. Service was good and no issues at all.
3 of us were in the business class. All good except the Flight out of Mumbai is too early. It is at 6:30 am. Reporting is at 4 am. We had to get up at 3 am. US connection has 4-5 hours of layover. It would be nicer to start the India flight late (give more time to sleep at home) and have less layover duration in IST.
seat didn't fold children noise in the air plain. no foot space
Old plane, dirty bathroom, hot cabin, non-functioning entertainment system (on my seat). This was a pretty poor quality flight. The crew was really pleasant and helpful. There was a medical emergency and they responded really well. Just pretty miserable for 3.5 hours.
I would fly with them again in a heartbeat. Everything was smooth. Even when there was a 3 hour delay on my flight, by the time I had landed they had already rebooked my flight and reassured me my luggage would be on the new flight. The food was great, the staff were great, Istanbul was great, Overall, I would fly with them again and recommend them to others.
Awful. Delayed flights, missed connection to Toronto. Hotel vouchers were for already booked hotels x3. Giant waste of my time
boarded early to only find out that flight would sit at gate for 45 min to an hour. Landed in chicago and sat on runway for over an hour before got to gate. Total delay was extensive for a 45 min flight door to door.
It was okay, the food was good, but after the landing there was not enough time for luggage and security to catch a connection. It was crowded on board.
Flight was good but there are way to many announcements for credit cards etc.
Flight was great. Efficient boarding. Short flight. Early arrival. Friendly flight crew. The entertainment system did not work well. Could not access it until the aircraft reached 10K feet or more. Lots of glitches.
Seats were comfortable. It’s was so cold and very uncomfortable. I paid 2000 miles for wifi service that was choppy the whole flight. Would like to be reimbursed for my miles Food was so disappointing. Three cold and terrible meals for $3000 round trip. This needs to be better.
Every single flight with them either cancel or delay for stupid shift. They are full of excuses.
Luggage management is poor, my missing luggage is still lingering.
Everything about the flight was good. My one complaint would be that we were required to pay for a seat in order to select our seats before the flight. When I pay for a ticket I think the seat selection should be included.
Flight attendant was on her phone the whole time, couldnt even get a water refill. It was an old plane, no entertainment no Wi-Fi.
