Find Cheap Flights to Zanzibar - Compare and Save

TV did not work Special food ordered not honored/not received Response to complaint and request not received Request for window seat but given isle seat even after paying for business class ticket

I paid for internet that did not work and had to pay more to have it

Planes are good. However the entertainement system is slow. The headphones are of low quality and I could hardly hear a movie The movies lack subtitiles

They only gave us 30 minutes to make an international connecting flight. We didn’t make the connection but they did do a good job rebooking us despite the chaos. Our bags didn’t make it back and their process for customer support is pretty bad when it comes to luggage.

It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.

I had a comfortable seat that makes my trip wonderful. I appreciate the Ethiopia crew, they were very helpful

I liked nothing of Ethiopian airlines except the price of the fare.

I have been flew with ET since 2013 and I wish the service can be reach standard airlines as Star Alliance member please ET you need to improve many thing on the services learn from SQ and other member

Flight was delayed resulting in a series of unfortunate events. I ran the airport as people were yelling my flight anyone who can’t run wouldn’t have made it! Then the luggage is missing. Good company, execution needs fine tuning.

The gate was changed at the very last moment and no one informed us. The flight was one hour late and the screen broken, the remote control not working. One toilet was out of order . the other toilets were also not totally functioning, because the washbasin was plugged and the water couldn't flow away.