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Flight never took off. Boarded after multiple 30 minutes interval delays for hours.. then after an hour onboard, captain announce cancellation and back on the bus to the terminal with no information and everyone to fend for self.. Emirates did absolutely nothing to communicate either electronically or announcement. It’s unprecedented I know with the flood but lack of communication creates anxiety and extra pain for staff. Emirates should do better.. no supervisors monitoring floor and passengers abusing them which isn’t right but should Have had supervisors monitoring

Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.

Not that good The crew in the plane were rim professional & almost lost in their work distribution

I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.

Me and 2 other rows were forgotten during food service. We waited over an hour before they finally served our food. Then only had what was left. They did apologize. Also, they locked the bathroom due to turbulence and my 4 year old had to pee himself because they wouldn’t unlock it for him.

On both legs of my trips (Jhb - Dxb and Dxb - Jhb) the entertainment system did not work.

Crew was not good and service was bad. Not happy

Over all good service but from Dubai to Delhi horrible service. Not happy

Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.

I upgraded to first which was great and overall was a good experience. However, the service was a slight let down this time compared to what I would have expected from Emirates First. I ordered my meals and made a point to order the wine I wanted to have with the main course. The main course somehow came before my starter and I decided not to make a fuss of it and just asked for the wine so that I can enjoy it with the steak. It took quite a few minutes before the wrong wine came which I pointed out. At this point I decided to start eating as medium rare steak (the way I like it) was going to get cold . Few minutes later, a different crew came with the same incorrect wine and I had to send it back and waited another few minutes. Both crew came together few minutes later finally with the correct wine. By then I was more than half way through my steak which is rather unfortunate because the steak was good and and wine was good. Would have been perfect to enjoy them together . They were apologetic and when I mentioned that she had forgotten about my starter, she apologised and insisted that she will make it for me even if it’s just to try. They were nice about it all but so many mistakes for a rare experience in First was disappointing and this flight was paid for not miles redemption, even the upgrade.