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It was great except my luggage was C severely damaged over i picked it up off the carousel in London. . A suit case that had been used once does no longer have the use of the extendable arm as it’s broken

The 2 agents on the check in counter were super nice , helpful and very polite. Boarding was like a 1 2 3, I would recommend Turkish airlines for your next trip.

Turkish airlines have improved a lot, please keep up the good work.

for the second time disappointed with TK, they like JAT = joke about time

Both my luggages were never sent from Istanbul. After 10 hour flight from DC to Turkey and another 12 hour layover in Istanbul Airport, I would’ve at least expected to find my luggages when I arrived in Addis Ababa, but that wasn’t the case. After 2 hours of waiting at the luggage carousel, we were told that our luggages would be arriving the next day after midnight. I was already so exhausted, that I hated having to come back to the airport the next day. Thankfully, I received both my luggages the following day. It’s just, the whole experience was exhausting.

The seat 7A had no padding. I needed to sit on the provided pillow.

One of the best flights I have been on in a while. Food was excellent. The chair-back screens in economy were A+. The crew was friendly and helpful.

Boarding was chaotic. Cabin noisy. Temperature a bit cool. Bathrooms not cleaned enough.

Service and food were decent, seats are a bit too narrow. Leg room is normal. Bathroom should be cleaned more frequently. WiFi is cumbersome and should be simplified.

Same as before boarding process and lack of crew experience in the process