Daily cleaning, installation of cabin HEPA filters on flights from Manila to Hong Kong
|March||Best time to beat the crowds (11% less expensive on average)|
|December||Most popular time to fly (26% more expensive on average)|
Average price round-trip
|₱6,919||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Cathay Pacific, Philippine Airlines and Cebu Pacific have all waived their change and cancellation fees on flights from Manila to Hong Kong. Confirm policies on booking site.
Philippine Airlines does not allow booking a middle seat on flights from Manila to Hong Kong.
An average direct flight takes 2h 15m, covering a distance of 1144 km.
There are 27 (direct) flights between Manila and Hong Kong per week, averaging 3 per day.
In the past 3 days, the cheapest one-way tickets were found on Cebu Pacific (₱1,729) and Philippine Airlines (₱5,954), and the lowest round-trip tickets have been found on Cebu Pacific (₱4,369) and Hong Kong Airlines (₱5,522).
Cathay Pacific (2 times daily) is the most frequent flyer on this route.
From Manila to Hong Kong, Thursday is the cheapest day to fly on average and Monday is the most expensive. Flying from Hong Kong back to Manila , the best deals are generally found on Saturday, with Wednesday being the most expensive.
When flying out of Manila you will be using Manila Ninoy Aquino Intl, often referred to as Manila Airport. You will be landing at Hong Kong Intl, also known as Hong Kong Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Manila to Hong Kong.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong from Manila is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hong Kong with an airline and back to Manila with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong from Manila up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Plane was new and comfy."
Cons: "Prefer hot food."
Pros: "Boarding by Zone"
Cons: "Seniors (over 65) people should be given priority boarding"
Pros: "The service was great, flight left 10 minutes early."
Pros: "Despite the stormy weather, our flight wasn’t cancelled and the pilot and the crew were well prepared and got us to our destination safely."
Cons: "Rude people. Yelling to passengers."
Pros: "good as expected"
Cons: "everything good"
Pros: "Short connection wait time from my New York to Taipei leg."
Cons: "No hot food served."
Pros: "The flight attendants are very helpful."
Pros: "EVA is a very good airlines. I recommend them for traveling"
Pros: "the crew tried very hard to be pleasant and nice. they did well on that."
Cons: "the seats are too crowded. i couldn't eat the entrees-mystery food. i would have liked a bigger selection of movies"
Cons: "Food was lousy not very good service seats were so uncomfortable can't hardly move around"
Pros: "The flight attendants are very nice, polite and helpful unlike any American operated airline where flight attendants are a bunch of old snubs."
Pros: "Fastest service ever from Manila to Houston. Arrived earlier than ETA."
Cons: "The food was horrible. Everything served was with brown sauce. Not toomany choices."
Pros: "Anytime I have flown with a star alliance airline, I've been more than satisfied with the flight, the cost, the crew and the service. All star alliance member airlines are an excellent choice. Truly EVA is one of the "Stars" in Asia and it shows."
Cons: "Nothing I didn't like"
Pros: "Food and service"
Cons: "Seats not very comfortable, not enough room for knees/legs"
Cons: "The way the ( check in process ) Manila"
Cons: "If flight attendant is sick, she shouldn’t work."
Pros: "Everything from boarding to entertainment."
Pros: "Almost same as SF to Taipei"
Cons: "Without asking about drinks and just passed me"
Pros: "I had a good seat"
Cons: "Stewardess at Zone 3 too noisy"
Pros: "Loading and unloading was quick and easy. There was sufficient room for our overhead luggages."
Cons: "There was no entertainment available. The cheeseburger was very low quality."
Pros: "Has snack and drink"
Cons: "No music"
Pros: "Lcd is too near for far sighted...but i enjoyed the trip. The food is not as good as my last eva air trip though."
Cons: "delayed flight terrible asian food no Usb charger"
Pros: "Very plain connecting segment of the flights. Food were not tasty. Service was OK but not great"
Cons: "See above."
Pros: "Good seating..Good boarding. Entertainment was so-so system doesnt work very well"
Cons: "Skip the food"
Pros: "Food was good. On time boarding. Not like other airlines, seats have less space and no sockets to charge phones."
Cons: "Not like other airlines, seats have less space and no sockets to charge phones. No entertainment."
Pros: "comfort and crew"
Cons: "not too many new hollywood movies"
Pros: "Your staff were all very helpful with a smile."
Cons: "I wish there were more movie choices"
Pros: "Rude passengers refusing to raise recline chairs"
Cons: "Food was not of quality"
Pros: "The departure time at midnight seems to cut down on my jetlag."
Cons: "They could have offered more drink /water service."
Cons: "Food was bad, crew was rude and very unattentive. Over all it's a very bad experience."
Pros: "Chinese language was excellent, English speaking person on flight intercom could use a little bit more improvement."
Cons: "Delayed plane arrival. Cabin pressure can get some getting used to, I've used other airlines and they seem to have better cabin pressure changes resulting in less ear pressure discomfort. Landing was a bit rough."
Pros: "Oriental vegetarian meal was thoughtfully organized and tastes well."
Pros: "Priority boarding for passenger with kids."
Cons: "The plane from MNL to Taipei was small. No individual monitors, 6-9 passenger shares a single overhead ipad mini size monitor. For that, entertainment 1 star. No loot bags offered for children."
Pros: "The plane in particular is nice, clean and in good shape. The entire crew are well-mannered, satisfying all the needs of passengers like us from giving safety tips up to serving foods."
Cons: "Nothing to comment because I was satisfied with our flight from start to end of our journey."
Pros: "Comfy,nice foods, helpful crew"
Cons: "So far my flight with eva air was awesome!"
Pros: "In flight food was delicious and crew was very friendly"
Pros: "It was a connecting flight, the food was good"
Cons: "It was packed. No entertainment but short flight"
Cons: "It was okay but there is no entertainment at the airplane."
Pros: "Stewardess are nice, courteous and attend to needs of passengers."
Cons: "I asked for coffee but they gave me tea. another occasion i asked coffee but never received until nxt meal hmmm"
Pros: "Leg space in economy was good, seemed to be more than on some other airlines."
Cons: "Cabin crew does not seem to be very happy as smiles are hard to find on the flight."
Cons: "Kids should be provided with kids meals and served ahead of other passengers if possible. More choices of food would be better."
Cons: "The food and the three hour delay."
Pros: "Food was provided on a short flight. It was an unexpected surprise."
Pros: "Very nice staff!"
Pros: "Flight attendants , full dinner for a hour and half flight"
Cons: "Fish floss"
Pros: "Great crew"
Pros: "Crew was fantastic."
Cons: "Food and drink service"
Cons: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Pros: "Well fed and provided beverages on trip. Food not gourmet----but what do you expect? Crew was pleasant and helpful."
Cons: "Sure could use a little more leg room. I am 6'2"--so know I am taller than the average bear, but I think even a 5"8" man or woman finds the legroom a little tight---especially on a 15hr flight. On a 3 to 5 hour flight--OK. The legroom was durable--but you asked waht could be better and that point sticks out in my mind."
Cons: "Sitting place too small"
Pros: "Efficient, courteous and early arrival"
Cons: "Better food"
Cons: "Delayed without notice."
Pros: "SMS Informing new schedule of the flight"
Cons: "Please change the food"
Pros: "Friendly service on time flight"
Cons: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
Pros: "The upgraded seat to business class."
Cons: "Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb."
Pros: "Somewhat disorganized bec. People lined up even if swat numbers have not been called."
Cons: "People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation."
Pros: "Flight was not delayed"
Cons: "Economy seating needs more leg room. Carry on baggage weight is just 15 lbs."
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Pros: "More leg room"
Cons: "Flight is an hour delayed ☹️. I don’t like the fact that u can’t choose ur own seat online"
Pros: "I always flew Cathy ...... since then .....the snack are always noodle and no other alternative ......."
Cons: "may be some bread .... cookies ....... chips ...... and fruit"
Cons: "Unhealthy meals and snacks.,unappetizing,used plastics. Not enough bathroom supplies for international flight. Landed in JFK instead of newark"
Pros: "Plane was clean, staff was attentive; flight was very smooth"
Cons: "No complaints"
Pros: "Cathay is usually a solid airline to fly with. It’s comfortable even in economy and the staff is pleasant and usually efficient."
Cons: "The delayed boarding process and the bottleneck once people were boarding didn’t allow for the flight to depart on time."
Pros: "Very efficient service and prompt arrivals unlike United Airlines.aircraft was modern and equipment was generally well maintained."
Cons: "What other snack options available other than Ramen Noodles. Maybe a low carb option is needed. There are some noodles made from soy products and these will be low carbohydrate. Seats in economy are ok for short people. All airlines should designate an infant seating area close to toilets. This way all infants will be restricted to these seats and the noise pollution in the aircraft is restricted to a small section of the ship.these seats can be specially configured to either seat a no rmal adult or a fast attachments for a baby carrier."
Cons: "Poor inflight service"
Pros: "Print customer service and polite staff"
Cons: "Limited wheelchair availability"
Pros: "The service"
Cons: "Flight to Hongkong arrived late in Hongkong hence had to stay extra 31/2 hours in Honking to wait for the next flight to New York!"
Pros: "Food is ok."
Cons: "Washrooms are small and dirty."
Pros: "Good service"
Cons: "Older plane"
Cons: "The rush at lay over to get to the next plane. No time even for just a cigarette, before the long flight to NYC."
Pros: "The cabin crew was nice, courteous, and professional. The cookie and juice were good. The variety of music was nice."
Cons: "The flight was delayed an hour. Airport crew leaves a lot to be desired. The passenger next to me took up too much space- no fault of the airline tho. The soy chicken was salty."
Pros: "The crew is always very polite and professional."
Cons: "I fly every two months and have to watch the same movies over and over. There should be a more frequent change. I just can't handle airplane food...........even if its Italian or American, it still tastes Asian."
Pros: "The crew's attention to passengers request in The Economy class"
Cons: "Nothing for what I paid"
Pros: "Friendly crew and pilot. Smooth take off and landing."
Pros: "I like the snacks offered"
Cons: "Great crew we got a soft landing"
Pros: "Clean plane"
Cons: "Seat won't recline"
Pros: "Staff very courteous and helpful Food was average"
Pros: "Spaciousness of the plane Flight Crew Cleanliness of the plane Inflight entertainment"
Cons: "Food Luggage space of cabin not enough Promptness of plane ,our plane was late Manila airport terminal 3 no air-conditioning while waiting Boarding was disorganized last seat should board first no announcement from crew and no implementation of plan. Need constant communication from staff for better boarding experience."
Pros: "Everything! Very organized!"
Cons: "Flight was scheduled to leave 8:30 AM and we ended leaving 12:45 PM!!!"
Pros: "The service, the plane, friendly staff all throughout"
Cons: "The particular flight we took lands in LAX at 1420 hrs,, height of arrivals. Immigration took us an 2 hours to clear. Perhaps CX can adjust their arrival time by an hour or so to avoid the peak arrival time of many flights."
Pros: "Ana toyko has 3meals cathay has 2 almpst 16 hours and long fliggt ana has better spacing and bring snacks to you you dont have ask. And i couldnt choose seats till check in ana i coul f"
Cons: "Food was awful flight and cr"
Pros: "In-flight entertainment"
Cons: "Small portion of food"
Pros: "Everything was fantastic all services was really awesome. It was my first time to flight Cathy and i was amazed"
Cons: "Leg room us bad especilly when the one in front of you recline the seat"
Cons: "Delayed 3 hours"
Pros: "I liked the smothered flight and the management of time that the crew implemented"
Cons: "The food was almost not edible . I would feel guilty feeding it to my dog"
Pros: "Boarding was fast seats are comfortable"
Cons: "The food was very minimal"
Pros: "Excellent job with the aircraft"
Pros: "Comfortable, accommodating and plenty of seat room for the long distance fight. Would fly Cathay Pacific again."
Cons: "Get better food"
Pros: "The attitude of the crew was not acceptable. They are mean and rude to paying guest. The service was unacceptable. It was a cheap airfare and you also get cheap service. First time I flew with this airlines and It was super disappointment that I got from the crew. The airplane was newer but they could be better. They can learn better service from other airlines I booked with. Also, better quality of overall experience."
Cons: "Better touches on the seats, more cleanliness, doing it rightly than cheaply and most of all they should learn SERVICE from other airlines. Not because I bought a cheap fare does not mean we deserve a rude and mean service from the crew!"
Pros: "Good Value for the airfare"
Cons: "Better and more comfortable seats"
Pros: "The snacks at the back. I love the cold apple was so good for my body that I had two."
Cons: "Loading people on the plane in an orderly call."
Pros: "The crew were good. The seats are Okey"
Pros: "The only good thing I can say about this experience with Hong Kong Airlines is that the On Board Flight Crew was very good and the IFE had a good selection of titles."
Cons: "Delays in the air and on the ground going in and out of Hong Kong. On the return trip, 4hrs to Check In from Manila because of protests in Hong Kong. Flight was 2hrs late, my luggage didn’t make the connection. 2 days, no luggage, no communication. Never again will I fly Hong Kong Airlines."
Pros: "I bought tickets with just less than 4 hr layover, but when we were returning to the San Francisco, we had mire than 12 hour layover. I saw this in the listing when I was booking and did not buy this ticket. HK airlines just gave us food allowance not even enough to buy a descent meal!"
Cons: "HK Airlines should have notified us the reason of the long layover. I got perhaps this treatment because of the cheap ticket"
Cons: "Nothing unusual."
Pros: "Crew were very helpful. I had a personal issue and they were very helpful to make me feel very comfortable ."
Cons: "Probably food could been better!"
Pros: "Nothing HK airlines cancelled my ticket"
Cons: "Everything could of been better if Hk airlines if they did not cancel my ticket"
Cons: "The flight was good, legroom on the plane is really comfortable, the food is ok sone of the crew is really excellent some are ok."
Pros: "Crews were amazing, both ground and cabin"
Cons: "There could’ve been a means of entertainment"
Cons: "More choices in movies"
Pros: "It was fine."
Cons: "They didn't have my vegetarian meal request."
Cons: "Crew kept on dropping food and trash on me. I was on an aisle seat. Restrooms were not cleaned during flight. Too dirty. Food sucked."
Cons: "The flight attendant made a sour face when I repeated a question (because I did not understand her at first)."
Pros: "Boarding was in order which started from the last to the front of the plane which was excellent since congestion was reduced and smoother flow of traffic. The food was good and tasty. The crew was attentive to passenger’s needs. The pilots did an excellent job specially in landing and take off. The ride was smooth."
Cons: "Cleanliness of the restroom which can be improved. The temperature inside the cabin was a little on the warm side."
Pros: "Good food Cheap airfare considering it’s Dec. Boarded/departed/arrived on time/ahead of time"
Cons: "Leg room quite tight Ipad instead of a built-in screen"
Pros: "Everything went on smoothly from the check in up to arrival in hongkong"
Cons: "Plane missed the runway. Plane was to high for runway and had to do a go around and line up for second landing"
Pros: "I never thought that Hong Kong airlines was this good"
Cons: "The courtesy of the airline stewardess"
Cons: "Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!"
Pros: "The people were truly friendly very helpful if you needed help"
Cons: "I didn't like the real loan delays that I had in Hong Kong"
Pros: "Personal screen and feet resting area."
Cons: "The delays"
Pros: "Service was great. New airline. Crew was wonderful."
Cons: "All was good, no problems with the flight. Crew was wonderfull."
Pros: "The food in hongkong airlines ."
Cons: "The entertainment."
Pros: "Stewardesses were good. Food decent."
Cons: "ALL I.T. HORRIBLE. Massive lineups in Vancouver as no one can check in online through APP, WEBSITE or FORTUNE WINGS CLUB!!!! Their app has the lowest possible rating on Google play, a 1 out of the last 100 people who bothered rating! Websites kept giving "server error". I thought it was because I was in N. America and their server was in Hong kong but I am in Hong Kong and have been trying since 48 hrs prior to print boarding pass to avoid having to be at airport 4 hours ahead to negotiate that line again. I heard many missed the YVR flight because of the check in line. Oh , there was the thing about the 10 hr delay from Hong Kong to Beijing but that happens sometimes."
Cons: "Flight delay"
Pros: "In seat entertainment was acceptable but no USB charging"
Cons: "Plane was filthy. Used baby wipes on the floor from previous flight. Smells like a Beijing taxi inside the plane."
Cons: "Food was just okay, entertainment technology was quite old"
Pros: "Good service . Did there best to please."
Pros: "Ability to use headphones and electronic devices on flight. Chinese carriers, like china southern currently do not allow use of any electronics even those with flight mode. HK airport is a very easy and efficient airport to transit through or arrive at. Only singapore is easier."
Cons: "Need to always have middle name field for all flights to Asia. All Asia countries and airlines rely on middle names and we had to get our tickets reissued in Hanoi after 10 minutes discussing with supervisor at the counter. We were very lucky they did not charge for reissuing the ticket. HK airlines did not allow our child seat even though it is FAA approved. Also made us check our baby stroller which is small enough to go under the seat because it did not have a cover. Finally connection too short so luggage did not make our connecting flight."
Pros: "Timely, very good service over all, specially at checking in."
Cons: "Think business class sits need a little upgrade. They are not bad, but could be better"
Pros: "Great friendly service, decent snack,"
Cons: "No entertainment"
Cons: "HK Airlines refused to allow us to use the outbound until we appealed to a manager. The reason for our no show was the fault of Etihad. They did not notify HK evidently. Get it right people!"
Pros: "Everything was fine for the duration of flight length"
Pros: "quick, painless boarding friendly, happy flight attendants"
Cons: "no vegetarian meal options"
Pros: "We were made very welcome our deafness was understood the pilot explained the reason for a delay that was understandable the crew responded by changing the sequence of activities."
Cons: "The layout of the Naha airport defeated our driver and we had real difficulty getting to the check in counter on time."
Pros: "I like the service of the passenger service agents and the flight crew were excellent."
Cons: "I couldn't check in online cuz I couldn't find my ticket number."
Pros: "Flight attendants could not have been nicer. Very attentive and friendly."
Cons: "Food was ok, entertainment a bit limited but good."
Cons: "Unexpectedly had to check bag because of weight; no charge though so not a big deal. Confusing self-check-in kiosks at airport in Taiwan, but also not a big problem."
Pros: "The staff was very courteous. Entertainment system was good as well."
Cons: "The sit can't adjusted and smelly"
Cons: "Not much room"
Pros: "It's cheap, unreasonably cheap. My ticket costs only three fourths of their counterparts. And their in-flight service is "fair" for the price I paid."
Cons: "For those purchase the ticket at a low price (like me), their service is fair. However, for those who paid more one thousand and three hundred dollars, I think they need a full refund. For the price tag similar to Cathay Pacific, they cannot even give me a blanket or even a pen. Furthermore, their customer service is quite slow. I accidently left my passport on the airplane, and it takes nearly two hours to get it back. I told the representative that I need to catch the last bus, but they can do nothing to help since each department is outsourced. I wish you don't need any urge help from Hong Kong Airlines because you will always be disappointed."
Pros: "The flight was on time and had no problems at all."
Cons: "Our flight was "delayed" with no idea of when it would take off. The message was not communicated with all passengers clearly or efficiently. We were confused about what was going on and the staff wasn't particularly patient, helpful, or friendly. We ended up taking a flight out the next morning and for a weekend trip we had our time cut very short. I am not feeling confident about flying with this airline in the future."
Cons: "Air was so hot & dry I could barely breathe!!!!!!"
Pros: "Airplane was spotless and the crew was great. Would definitely fly them again"
Cons: "I had a business class ticket from Taipei to Hong Kong and still had to pay extra on my bags due to them being overweight. Each bag had less than 50 lbs in them."
Cons: "2 and half hour delay"
Pros: "Was very much on time, quick flight and boarding."
Cons: "Older plane, no entertainment but did have free wifi"
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "comfort is alright"
Cons: "no entertainment not even music"
Cons: "The lounge is awful."
Pros: "They gave us a meal on a 2 and a half hour flight! Amazing service."
Cons: "It was a bit tight. Not much legroom."
Pros: "Nice staff"
Cons: "Literally every time I fly PAL there is some issue with delay. After boarding we stat on the plan for over an hour before we took off waiting for some other passengers. Also I was at the airport early and wanted to get on earlier flight they wanted to charge me $300 to get on a flight with many extra empty seats."
Pros: "Friendly filipino airport staff and PAL stewardess are friendly and accomodating"
Cons: "Very long que at HK immigration"
Pros: "Friendly crew. Nice plane. They fed us even though it was less than 2 hour flight."
Cons: "Delayed flight, late take off. Chicken nuggets I had we're bland."
Pros: "It's a Philippine Flag carrier. It's a privilege to patronize our own carrier."
Cons: "No hassles at all. Generally a smooth flight to HongKong."
Pros: "It was like most other flights ie it was fine. Above average overall."
Cons: "A big negative was the transit lounge in Manila. Between 2 Philippine Airline flights we had an 8 hour layover in the Manila transit lounge. Not impressed at all. There were about 4/5 staff but they sat outside the lounge & did nothing to control the passengers & keep them quiet /organised. The lounge was very crowded, very noisy & there was only water to drink & nothing to eat. For 8 hours! The very least should be to supply more seating & a facility where passengers can order coffee/tea & snacks. Also there was only 1 ladies toilet, so always occupied. The lounge Definately needs an urgent upgrade in facilities then I would consider flying Phillipine Aiines again."
Pros: "Crew was fine food mediocre"
Cons: "Leg room is real tight. Hardly any space to move. Compared to other airlines the A320-200 Philippine Airlines aircraft has been packed with way too many seats. Will not fly them again."
Pros: "Great staff very nice and enterianment system at each seat was very good."
Pros: "The prompt boarding and courteous staff."
Pros: "Flight was on time..staff was courteous"
Cons: "Good was ok"
Pros: "YOU NEED TO ADVISE PASSENGERS TO BRING WARM CLOTHING BECAUSE THE PLANE WAS VERY COLD DURING FLIGHT. I NEEDED TWO BLANKETS"
Cons: "Flight was delayed. At least this time they sent me a notification via email. On the flight from SFO to Manila, the flight was cancelled and we had to be reaccommodated the next day and I wasn't even notified that that was going to happen."
Pros: "This was my first time flying with PAL. I had read the reviews mostly good, some not so good but I decided to do it because I was going to meet my fiancee. Flew from LA to Manila and back. The flights took off late (which I later found out is called Filipino time LOL). The crew was AWESOME, the only problem was on the return flight I had some trouble getting a stewardess but to be fair EVERYBODY was hitting the bells to get service. The food was good and I liked the choices. I would DEFINITELY fly PAL again!!!!!"
Cons: "It was several hours delayed, they finally boarded us, then told us they were closing the airport. They kept us on the place for another 2.5 hours while they were trying to figure out what to do. By time they let us off the plane it was 3:30 AM. Took another 2.5 hours to get our baggage back and another 1.5 hours to get the flight refunded. I travel weekly, and this has been the worst airline experience I have had so far."
Pros: "The flight was late. Then, after we boarded d at around 1AM, we were advised that the runways were due to close at 1:30 AM and negotiations were underway to extend runway operations so we could take off. We waited on the plane only to later learn that the flight was cancelled and we had to deplane! After more waiting at the gate in the terminal we were to hotels. We went to bed at around 4:45 AM, only to get a wake up call at 7 AM whilst we were not leaving the hotel until 11:00 AM for a 1:30 PM departure! Horrible! We ended up leaving even later, at around 2:30 PM. Throughout, communication from the company was abysmal. Never again Philippine Airlines for me !"
Cons: "See above."
Pros: "I could really feel the heart of the Filipino"
Pros: "I liked the service , the friendliest crew, quick ease for boarding"
Cons: "Food was not that good. They could have done better in that department. I've had better airline food. Needs work there."
Pros: "We arrived safely to Guam."
Cons: "Flight is 3 hours delayed. Takes long time for boarding process."
Cons: "The crew"
Pros: "Very nice and friendly"
Pros: "the seats were comfortable and the staff was very nice"
Cons: "i was business class and had to wait to board for 60 (YES SIXTY) passengers in wheelchairs to board first. And most of those people were ambulating fine before and after. I believe they should have a doctors note. Apparently this is the norm with this airline in Manilla."
Pros: "I like that the plane was not very full and I had no seatmate beside me. The staff were attentive to the needs of the passengers."
Cons: "There was nothing I didn't like."
Cons: "Taking 2 shuttle buses, transferring."
Cons: "Like all four of my flights on Philippines Airlines, over 3 hour delay. They could not leave on time on any flights, over head speaker in terminal was just constant flight being delayed-significantly. Hawaii to Manila and back, you had to down load an app onto your phone prior to leaving for any in flight entertainment, on your phone only. Terrible food. This was my worst flying experience ever and I do 4 international trips a year. Save time and money, fly another airline even if it means a connecting flight, you will still get there quicker. Pathetic."
Cons: "All four of my flight on Philippines Airlines were over 3 hours delayed. Nothing good about this airline. Horrible food. But the delays were beyond the pale. Do not fly this airline and if you have to, don't have a connecting flight the same day, you WILL NOT make it."
Pros: "flight update via email"
Cons: "late boarding ground crew not announcing chnages in the schedule no inflight entertainment PAL app does not work propoerly"
Pros: "Crew, food n legroom"
Pros: "Good service"
Cons: "Little Delayed"
Cons: "Overall we had a good experience however we were not informed about change of departure time....so double check a day prior to your flight...."
Pros: "The crews are nice."
Cons: "The plane was shaking and gave me nauseas"
Pros: "got lucky and no one sat next to me. Boarding was fast"
Cons: "No Entertainment module, have to pay for Wifi"
Pros: "The crews (all crews)"
Cons: "Can't watch the tv cause no earphone"
Pros: "The in flight meal was very. The cabin crew was friendly and gave good service."
Cons: "Legroom could have been better."
Pros: "Boarding formalities were smooth and flight departed in schedule. Crew were attentive and friendly. All in all, a pleasant flight."
Pros: "Excellent service and nice people"
Pros: "The food is ok and thy serve you plenty of it."
Cons: "Worn out seats, dated aircraft, our 12hr return flight had no in-seat entertainment, they are playing an obnoxious theme song on an infinite loop during boarding and exiting. Unless you need to fly directly to the Philippines, I would avoid this airline for connections to other points in Asia. There are just way better airlines that will get you to Asian cities for a little more money. Pay the extra, as it will be worth it for that long of a flight."
Pros: "Pretty much nothing"
Cons: "Wanted to upgrade & was denied due to price being promotional fare which I don't believe was explicit @ time of purchase. In any event even though I was willing to pay was denied & entire process from checkin to boarding was terrible. THEN when bags were put on conveyor they were placed with no concern & I literally saw one TEAR OPEN on the belt! Mine ended up at the wrong carousel. Lovely."
Cons: "Very bad, delay 90 minutes"
Cons: "My seat from Los Angeles airport was giving to another passenger..I was ask if I paid extra??? They gave a middle seat for 14hrs flight same as coming back Manila to Los Angeles ... No priority at all.."
Pros: "easy check in, timely flight status updates"
Pros: "clean and well maintained"
Cons: "everything was great"
Pros: "Good service, but the food was HORABLE. !!"
Pros: "Fun crew, smooth flight."
Pros: "Boarding was smooth and quick."
Pros: "The quiz and prizes given by the service crew onboard"
Pros: "The seat has a bit more space than regular economy in competitor airline"
Cons: "The cabin crews on this flight need some passenger service training!"
Pros: "The boarding was organized"
Cons: "Free snacks?"
Pros: "The airline assigned the latest airplane to my flight. Its USB charging port was good."
Cons: "I do not know why the cabin crew provided a meal on 3 pm than much later around 5 pm. The flight arrived to the destination on 7 pm. I thought I ordered a dinner."
Cons: "Crew made robotic announcements, no spirit! No effort made to offer beverage, snacks, etc...they were the least interested group ive had on cebu pacific in a long time uuuuggh why bother?"
Cons: "Super delayed flight they dont offer even water and to think we are travelling with children."
Pros: "Since I checked In early, they let me in on an earlier flight. Thanks!"
Cons: "3 hr delay plus I got bumped off my return flight"
Pros: "Smooth flight, friendly service."
Cons: "We sat on the tarmac as take-off was delayed by 45 minutes."
Cons: "There should be a non-applicable button, since there’s none....I should just pick one star."
Cons: "customer service"
Pros: "Friendly crew, quick boarding, landed ahead of schedule!"
Cons: "The cabin temperature was too cold!!"
Pros: "The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful"
Cons: "Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh"
Pros: "Seats were comfortable. Lavatory was spacious. Airplane was clean."
Cons: "I know that the ground crew can’t control passengers from lining up even if it’s not their turn yet but there should be enough space for families with small kids and senior citizens to go up to the front to board ahead."
Pros: "On time departure and arrival. I got an upgraded seat by the exits doors for extra legroom. Flight Crew was polite."
Cons: "If I had to be picking it must be exiting the plane according to the rows for back and front exiting the plane. Almost half of the back rows was still trying to exit in the front and not at the back exit. Overall great!"
Cons: "It was almost 3 hours delayed."
Cons: "My flight reservation couldn’t be found when I tried to check in online so I have to buy another ticket the day of for $400. When I got to the check in counter it turns out I already had a ticket. Kayak and Cebu were very unhelpful."
Pros: "The flight was faster than the arrival time"
Cons: "Delayed flight. Ofcourse"
Pros: "Everyone is profession and the food is great. The value is spot on!"
Cons: "No wifi, no food or drinks provided. Checkin was a very difficult process with employees giving us different answers on same topic. No display in terminal where to check in on an International Flight. Charged us to check one bag each and would not allow us to carry it on although the same bags were allowed as carry on from NGO-MNL Were told by one person we could checkin for our flight, told were we’re at wrong counter and international counter was not open yet. My checked bag was ripped open somewhere in the process of being transported!! I don’t think I will fly this carrier ever again!"
Pros: "So delayed!"
Cons: "Delayed flight"
Cons: "I was placed in a middle seat between a family, even though there was was 5 empty rows of seats. Thought that was annoying, but I moved to my own row and was happy."
Pros: "The seats by the window were large which was nice."
Cons: "They charge you for snacks and drinks. Despite the low price I already paid for the ticket and those amenities should be automatically included."
Cons: "Flight was updated with no other options at all. Original flight was cancelled and they booked us on a much later time. Supposedly, we are arriving in incheon at 8pm. With the updated booking, we are arriving at 10pm. On the day of our flight they informed us that ot would be delayed and we’ll arrive at Incheon at 12mn."
Pros: "Staff were nice"
Pros: "The view from the plane was ok. The seats were comfortable."
Cons: "We were the second flight out of Manila, and the plane was 3 hours late. You have to pay for everything on the plane, even water. The terminal had to be 90 degrees."
Pros: "Thank you for the great services."
Pros: "While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click.""
Cons: "REPEATING THE WORST EVER. While booking I tried to buy luggage allowance. Impossible. Hence at check-in Cebu Pacific unpleasant staff charged me US$55 on top of a $100 fare for my normal suitcase of clothes. The worst theft in my travel history of 110 countries world wide. Shameless greed and extortion once they have your trapped. It gets worse. Due family reasons I needed to fly home a couple days early, having every reason to believe my ticket was flexible. Nowhere did it say otherwise, nor did the booking site warn me. But rudely I was told too bad, zero flexibility. ZERO! They had empty seats on many suitable flights, just wanted to steal my return ticket, simple. Theft. Extortion. The worst imaginable. I went ahead and bought a 2nd return ticket with Philippines Airlines (far far superior airline). My Cebu Pacific seat was zero refund and was sold to someone else I guess. Too bad for Stupid Mr Customer (me) who mistakenly flies Cebu Pacific! NEVER EVER FLY CEBU PACIFIC! This 71-year-old 110-country travel veteran has warned you factually. An utterly disgusting company whose staff indifferently spits in the face of customers, the rudeness is delivered in a could-not-care-less tone followed by a hang up the phone after saying "No way, it's impossible speak to the travel agent for help. good-bye. Click.""
Pros: "Nice comfortable seats, friendly staff."
Cons: "Being nickeled and dimed at every conceivable opportunity. Dial back on the greedy profiteering. Complimentary in-flight (non-alcoholic) drinks would be nice."
Pros: "Can't think of anything I liked."
Cons: "Unforeseen luggage charges that were way too expensive. Would not have flown the airline had I realized they charged for luggage on international flights. The charge was about $150, for the same luggage I brought with me for free on two prior international flights that were part of the same trip, on much better airlines for about the same ticket price. I could have tolerated a charge of $50, but I found $150 to be outrageous. Seats were narrow, legs hit the back of the seat in front. No need for such a configuration, since the flight was only 1/3 full. I won't fly Cebu Pacific again. Congratulations, you lost my business."
Pros: "Affordable price"
Cons: "about 20 people on my flight lost their luggage ... including me"
Pros: "The entire process was a breeze"
Cons: "It’s 4hrs flight and they didn’t even offer not a free water you have to pay for food ? This is international flight for crying out loud. It’s not worth for what you pay for worst airline ever."
Pros: "I like it because I arrived in Hong Kong earlier than the time we expect. So well done!"
Pros: "Didnt like anything"
Cons: "Changed the time of my flight twice. But still late."
Pros: "Clean plane nice space"
Cons: "Too much late ! Delay for 45 minutes"
Cons: "They did not serve water for free.I was very thirsty and dehydrated within the four hrs and 20 minute flight. There's no tv, there were no entertainment at all. We boarded 40 minutes late. The weather was sunny out, there should not be any reason for the flight to be in a delay."
Pros: "Our flight was comfortable and problem free."
Cons: "The only thing that was a little inconvenient was the flight was more than an hour late."
Cons: "Airline has very strict overweight policy and will charge you even if you are a few grams above 7 kg... not nice, not friendly and left a bad taste in my mouth. I will surly try to avoid venus Pacific in the future of possible."
Cons: "Crew were so slow to take food orders. It wasn't free and not everyone wanted to order so I didn't see any other reason."
Cons: "Our flight was delayed by almost an hour and we waited on the tarmac. Terrible service. Terrible flight. Will never fly Cebu by choice."
Cons: "Late leaving the gate then waited an additional 45+ minutes in a line of planes waiting to take off because NAIA is down to one runway."
Cons: "Longest lines in teh world at check in. Get your act together CEbu. No in flight entertainment."
Pros: "Early arrival"
Cons: "Long queue"
Airlines flying from Manila to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Manila to Hong Kong
Masks required on board, masks provided on flights from Manila to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights from Manila to Hong Kong
Testing for antibodies, testing for symptoms for flights from Manila to Hong Kong
Waiving of change fees. Search flexible flights from Manila to Hong Kong