Boarding is delayed! We are inside the plane without AC for a long time. No TV monitor.
Amazing airline accommodations. The cabins were so great. The food was very good and the flight attendants were so nice. Made a 15 hour flight seem easy.
It was ok, not much more can be said, as long as airlines/aircraft manufacturers insist on cramming in as many seats as possible....best of a bad situations, seats are simply too uncomfortable to sit in for more than a few hours. Lack of flexible headrests not a help on long overnight flights either.
I was unable to pre purchase sear upgrades or internet. Their online site is not user friendly and poor. I felt singled out in customs. Seats are very small even for a small person.
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
They shld improve and provide a lunch or dinner in an international leg
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Food and entertainment was very very bad. Also, Doha airport is very bad. Entertainment was same for last 1 month....no change. Old movies. Food quality was sub par.
The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.
Bus from gate to plane waited more than 30 minutes in a freezing temperatures of a/c. Plane temperature was very cold .
Crew was excellent as always. Boarding is a little crazy but manageable. Entertainment could be better and a few more food choices
Flight was on time , flight was great . Crew gave 100% to make sure everyone was comfy. Bags arrived fast . All around great job by everyone.
Crew were decent. For 14+ hour flight, the leg room was cramping, the food is terrible, no flavor, no taste. I wouldn't fly this airline again just dreading about their bland, flavorless food offerings. It was cheap flight, arrived early in jfk but waited > hour to get to the gate. Not sure if that was flight crew's fault or airport fault. But it made me not to fly this airline again
Everything went excellent! I worried a little about my luggage, cause i had a long stop at Qatar Airport (DOHA) on my way back, but everything went perfect!!! Great Airline, great pilots, the crew is amazing!!!! Respect for the people doing amazing things who nobody sees!!! I am from the Netherlands... Our stupid airport could learn a lot of Philippines Airlines.
They asked me to go down to economy when i booked for comfort class
amazing service for a 4hr flight, great selection of movies and music, blanket options, good toilets
The staff seemed nice. The plane is small and being tall you can experience discomfort
It was great! The flight was on time and had a smoother flight
Well, I needed to make a change to my flight and I called the airline and they said yes no problem $700 and we can do that and I agreed to it so they canceled my tickets and went to rebook and came back after being on hold for an hour and a half and said I’m sorry, sir. There was an error. It is $2800 Now and I said never mind. I will just use those flights and she proceeded to tell me that they already canceled them because I said I was interested in doing the change. I told her yes for $700. I was fine with doing a change but not $2800 so give me my tickets back and she proceeded to tell me that she could not do that and I had to pay the $2800 to get my tickets back that I already spent $2800 on. So I had to book tickets on another airline to get home And that cost a lot of money too. I’m a little pissed off at Philippine airline right now because of what they did to me and I’m not sure I ever wanna fly with them again. I’ve flown with them plenty in the past, but this just really put a bad taste in my mouth.. Not to mention on my way there leaving Seattle going to Vancouver. I got to the airport three hours in advance and they had booked me through Alaska Airlines to do that little trip. My connecting flight would leave about six hours after I got to Vancouver BC. I stood in Alaska Airlines lying for a little over two hours and then they proceeded to tell me that they couldn’t check me in because I wasn’t there an hour in advance. I kept telling the lady at the beginning of the line that I was afraid they were not gonna let me in because it was taking so long and she said oh don’t worry about it. You’re fine you’ve got time. Well I ended up spending $600 to get to Canada that night just to make my connecting flight because Alaska air wouldn’t do anything and Filipino Air told me it was Alaska air problem but Alaska air said since you booked through Philippine air, we can’t fix it. I had about 50 minutes to make my flight, but they refused to check me in because I wasn’t there an hour in advance yet. I’ve been standing in their line for about two hours and 15 minutes.
Food was satisfactory, movie monitor not working. Other than that on time and pleasant crew.
