The quality of the food is pretty good. Thank you, EVA Air.
The quality of the food is pretty good. Thank you, EVA Air.
Great food in business class. Great service by staff. They were all so very nice
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Eva air is a good airline. The seats on the way to Taipei could have certainly been more comfortable, but all in all it was a pretty good experience.
Staff’s were polite & helpful. Love to fly with Eva Air!❤️
I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)
The flight went well. Everything good. Boarding. Meal service. Snack (crackers) & Drinks. Entertainment was good as I watch 4 movies. The need to have milk for hot black tea though as coffee creamer just never makes tea taste nice.
EVA would not help with ticket issue since they were purchased through a travel agency. Even though it was EVA ticket stock. Travel agency Budget Air didn't reissue ticket after airline change which I didn’t learn until trying to checkin on Christmas Day and there was no contact number for the agency to help. I will never use Budget Air to purchase flight again and disappointed in EVA’s refusal to help. Thankfully just under 12 hrs before departure someone from the agency was available to reissue tickets. I was starting to think we would not be flying and the stress trying to resolve was completely unacceptable.
Experience was good. Check-in at airport was slower than norm.
My seat was sold off to someone else. Had to wait 9 hours to catch the next filght. Definitely will never use Cathay Pacific again. Bad, very bad airline. will comment on google reviews too.
Seats were very comfortable. Crew were excellent. Food very good.
One of the worst flight in business class by qatar airways and I’m no stranger with qatar airways businesses class, I travelled with the extensively in the past 12 years
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
Everything was good food could be better but ok for economy on my 2nd flight the head ph jack are bad you have to hold pushed in to hear anything but other then that very nice service
Flight was delayed. Drink was only offered during meal. Would have been nicer if crew walk around to offer drink after take off or in between meals.
We requested special assistance and Cathay Pacific provided it in Sydney, but we were completely forgotten about in Hong Kong - when we really needed the help to catch our connecting flight. Really disappointing service.
Cabin crew decided to make sure that the seat belt sight was on for most of a 3 hour 45 minute flight preventing pax.to use the facilities and then giving me omg when confronted with the situation. They should bear in mind that if there would be any human waste on the seats it has to be treated as biological material and removed by a hazardous material team.
Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.
Continual rescheduling of flights, inflight entertainment system did not work, staff not pleasant to interact with.
Check-in was tedious. They could just have used the electronic boarding passes and counter checked the passengers’ names in their manifest. What’s the use of the early checkin if we still have to queue at the only 1 functioning checkin counter!
I’m 6’2” and the seats were too close together for my knees, very uncomfortable.
everything was excellent the crew the food, crew was extremely friendly but wish there was a tv..📺
So far pal express is much better than Cebu pacific in terms of customers service and in flight crew. And on time departure and arrival . Especially if you're taking airbus 320 plane . But the small aircraft like bombardier . It usually delayed .
We did booked shorter layovers but flights changed and layovers are too long good thing Philippine Airlines give us a hotel in manila but here Vancouver to Calgary too long layovers and there is enough sets to wait closer to air canada and they will open 4am.we were here 1 am .our flights schedule for air canada 8:10am.we paid expensive flights but not happy of lay over Vancouver to Calgary.
Biz class is way below what other airlines offer. The food was mediocre at best. A WiFi was intermittent and movies were dated. Honestly the best part of the trip was that the Mabuhay lounge in SFO was closed and they gave us pass to Air France lounge. My advise, fill up there before boarding plane.
Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.
The return flight has been a nightmare. I am stuck in Singapore right now because PAL has not managed to resolve my return to Manila. The engine blew up on take off
Terrible, I will never ever ever attempt to fly on Cebu Pacific. I understand that it’s a cheap flight option but they take cheap experience to the next level.
The front desk and early check in was fantastic and the flight did not have any turbulence
better handling of the checked in luggage. they destroyed mine
Should’ve not separated those who checked-in online and those who checked-in at the airport
the process of paying for the excess baggage weight, the check in process and the boarding process are subhuman. this is an airline devoid of customer service
Cebu Pac has a habit of changing boarding gates. They do a lot of remote boarding. So just be attentive to the announcements, especially if it's near your boarding time.
It was a low cost flight, so no high expectations. The experience was average.
Crew was very helpful because I used a wheelchair to get around
Flight was delayed for almost 30 minutea, I had difficulties to catch up the connecting flight. Bit due to tje well organized Singapore airport I was able to make it
The flight was delayed for 3 hours and I missed my transit flight.
The flight was delayed by an hour . Traveling with 75 year old father was difficult and then when he asked for water he was asked to purchase :-) . Overall just an ok experience.
Overall service is good, the only thing I would like airasia to improve is there seating. Their seat handles are broken as well as the back rest
Boarding with air asia is excellent via organized lines by zone except when there is only 1 gate agent and no scanner, only by tearing tickets??? Crazy
The flight was supposed to depart at 9:25. It departed at 9:00. Im glad we were early and did not miss it.
They wouldn't even allow us to bring water from the fountain on board the aircraft.
Premium seats should have legroom this one didn't have it. I had 2 free checked bag but I got charged for while it shows on my reservation
Terrible airline! This airline just ruined our family vacation due to a 12 hours delay as a result of their operational issues.
Too many flight delays. Airport terminal serving Boracay needs upgrades.
Over 6 hours delayed.. using philippine air fleet planes are beat up dirty and uncomfortable. Have been flying air asia for over 4 years from Manila to Tokyo and kansai as well as several local flights from Manila to Bacolod and Cebu.. 3 planes were down for maintenance and caused havoc.. need to invest in new fleet or seriously clean and upgrade the existing fleet. Will not be flying anymore until fixed. Several options out there now to choose from as air asia prices have skyrocketed.. no point in using them anymore . Severally upset passenger here. They can’t even manage the queuing of Zones for boarding as it’s a crab fest free for all now. No discipline and let the passengers in line to board just run into any lane possible.. and priority luggage?? Forget it I’ve paid for it for the last 6 flights and never got it first.. air asia has turned into a expensive joke.. use Cebu pacific or zip air now..
We had three flight delays before eventually taking off 3 hours late. Inflight service was very limited, but it was a relatively short flight. Luggage was delivered promptly.
Cebu City (CEB)Philippines
Tokyo Haneda (HND)Japan