An excellent experience. The aircraft, crew, services, and amenities were all top notch for an economy class ticket. It has been quite a while since I've had this level of service on an airline.
An excellent experience. The aircraft, crew, services, and amenities were all top notch for an economy class ticket. It has been quite a while since I've had this level of service on an airline.
Everything about this airline I like! Will definitely choose Starlux over any other airlines out there when it is available!
My husband and I like this airlines , lt looks new ,clean & good service. Then we will fly with STARLUX again. And I love their time , it is perfect for my family. See you soon.
Great experience! Food, staff, Entertainment Center, leg room was great!
Very new plane with premium economy seats reclining to 45 degrees, more than most other competitors. Staff service was excellent and friendly.
The plane is very clean. The selection of movies is excellent!
Starlux has now won me over from all other airline for Asia. They are friendly and very serviced focus with us passengers.
Great ! The services of crew members were excellent. The pilot did landing smoothly.
First time on Starlux. I was impressed. Very eager to assist flight crew
Premium Economy on Starlux- a worthwhile way to cross the Pacific. This is a great premium economy experience. The seats are comfortable, wide and provide decent foot rests. The seatback TV is large, high resolution and plenty of content. Bluetooth connection for your headset and control from your phone is available. Food was decent and in line with the cabin class. The seat could be improved by providing more lower leg support especially for taller guests (6ft myself). Cabin crew will be moving up and down the aisle a lot since the galley is in front.
The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
Not very comfortable seated in the back plane due to turbulence
We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.
I enjoyed flying on Korean Air. The service was great and the food was yummy, especially the bibimbap and cold spicy noodles. The only thing that bummed me out on this red-eye flight was that my seat did not properly recline so I was not able to sleep.
Ford not that great the seat not to big for leg room like other airline
On time and flight crew are always so happy to help and always smiling unlike other airlines.
New plane. Perfect gluten free meal Very flawless procedures from check-in to the landing. Taking off on time and landing even earlier and the luggages are already there after shortest arrival report.
It was ok. Not good and not a bad experience
not too bad but not too great either. Service on all airlines declined ever since covid. Your Delta Stewardess are not that friendly at all. :-(
I like your stewardess, they are nice. However, your food could have been better and wheres your dessert? You do not offer beer or scotch. I do not drink alcohol biut my husband can have one or two, he has to ask if he can have one. during dinner or lunch, it should be offerred. Also, you do not have the most famous drinks ginger ale
The quality of the food is pretty good. Thank you, EVA Air.
Great food in business class. Great service by staff. They were all so very nice
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Staff’s were polite & helpful. Love to fly with Eva Air!❤️
I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)
Experience was good. Check-in at airport was slower than norm.
Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
My flight to Los Angeles was canceled Had to book another flight and you charged me extra $500 Very bad experience
Comfort was left wanting due to such a long flight, made the wife and I wish we could upgrade the seats to Business class or First Class, but did not have that option. Food was good but had very limited options and I have a dietary restriction which was difficult for the staff to accommodate since everything provided came with cheese on it. (Cheese could potentially kill me) Did not have an option to inform the staff until we were already in the air about the restriction and was not provided another option before flight departed.
Decent flight, staff was very good, especially with the turbulence during the flight due to weather. Comfort was about par with other airlines but since it was a quick flight, was not much of an issue for us.
The plane was uncomfortable. I paid extra for more legroom but the seat was still uncomfortable. Other seats on the same exact row didn’t have to pay extra but still have extra legroom. I didn’t understand why I needed to pay $170 for. It was Iike China airline just wants to make money off their passengers. It was unfair.
It was a 2 hour flight to Taiwan. Lunch was served. China Airlines goes above and beyond for their passengers.
3 of the 4 flights had delays despite the weather being fine, but still managed to make all connections
Baggage made it successfully to destination despite short layover. Appreciate that.
Staff were good and nice. There should me 3 meals instead of only 2 and snacks.
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
Excellent staff made the boarding process fast and easy. Friendly crews on both flights from Saigon to Taipei and Taipei to Los Angeles. Will fly China Airlines again.
Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.
everything was excellent the crew the food, crew was extremely friendly but wish there was a tv..📺
Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.
No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.
Checking in was okay but boarding a little bit slow
There is a problem with the sound while watching movie or listening to the music ( the sound is static & goes on and off). Aside from the sound, the experience was good & stewardesses are nice.
Everything could better always late always rescheduled flight is worse and costs me a hotel room! The dirtiest planes I’ve ever flown on slowest to board . Just awful will never fly again with them
Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown
The food was good but could be better. Also, less salt would be nice.
My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.
Cebu City (CEB)Philippines
San Francisco (SFO)United States