This was my first time flying with Emirates. Overall, the experience was very good. I thought the seats in economy would have been a bit more comfortable, but, they seem to be on par with other airlines. The food was excellent and very satisfying. If you can afford it, I would definitely suggest upgrading to at lest premium economy seats for long haul flights.
I had a good experience flying with Emirates. All of the flights were on time staff was very professional and kind. So I had a positive experience..
Food was excellent. Leg room in economy, not so good; I’m 6’-1”.
The staff on board were excellent. Kind, thoughtful, helpful - not just with me but with others around that I observed. Wonderful service.
The queue for checking for economy passengers was enormous! Only one desk open for economy faith s queue a mile long, whilst business and first class desks empty and unemployed. Will seriously consider changing to another next trip. Disappointed customer.
Very pleasant.The crews are very helpful.Food are very good.
Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful
Everything was great but the food portions and quality was awful
We arrived in line for check in at 6:15 p.m. but did not check in until 8:00 p.m. The line for economy check in was very long, and all of the desks 03-13 were not open, although most of them opened sporadically. The crew on board were very nice and helpful, friendly and kind. It has been many years since we flew Emirates (at least 17 years), and we notice that foot rests are no longer available in economy, but we were lucky enough to fly in the upper deck and appreciate your opening some of your flights to economy passengers in the upper deck. We will definitely fly on emirates more often! Thank you.
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
I was in a middle seat where I felt a bit too cramped otherwise the trip was good
Headwind delayed our flight which wasn’t the airlines fault
Food from Surabaya was below average but from Singapore is much better
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Crew and service was excellent, but passengers should be offered a welcome drink before take off which did not happen. Food was very good. Unfortunately the lie-flat bed in business class was one of the most uncomfortable I have experienced. The configuration forces you to sleep with your legs at an angle instead of in a straight line, plus there is very little padding on the bed so it wasn't possible to sleep for more than 2-3 hours on an 18 hour flight. For what the airlines charges for a business class ticket their hard product leaves a lot to be desired.
Food could have been better. Too many passengers getting up and down all the time.
It was very good experience on board to Sydney with SQ.
There was a flight attendant named Angela who took care of me because I injured my foot badly right before the flight. Because of the service she provided I will always fly Cathay.
they are deley vancouver to hankong 3 hour after honkong 20 hour stay there honkong not visa approved and they cant help to visa so we are stay in airport 20 hour even honkong staf very bad person they cant do for us 6 hour we arround they said you there you go there waste time next time i dont want to go cathay stay in honkong
Check in process at the kiosk, crew in flight and overall comfort was good. Food selection could have been better. Flight from Hong Kong to Los Angeles did not have any vegetarian main course option, it was either sea food or chicken. Being a vegetarian I could only eat yogurt and fruit. Most international flights have one vegetarian main course dish which I found missing in Cathay Pacific menu.
Paid a premium a have a shorter transit time in Hong Kong, but Cathay pacific rebooked me and ended up waiting for 10 hrs in Hong Hong airport.
Entertainment for kids was good. Good was terrible, needs lots of work.
As before, my only problem was not being able to download my boarding passes prior to arrival at the airport. Everything else was perfect.
The only problem I had was not being able to download my boarding passes prior to arriving at the airport. Everything else was perfect.
If I had blood clots, that window seat would've killed me for certain.
Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!
The food and service was great. You have to pay a lot for in flight Internet though which is lame.
I wish the leg room was better for Economy especially for the outbound flights to India . The outbound flight to US and Qatar was good
First keep the airline as you promise. Reason for travelling from Orlando to Tampa is to go with Qatar Airline. We end up with American Airline. As expected the service was horrible.
It was excellent in all respects. I don’t think it needs any improvement
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
I was denied lounge facility at airport. Explanation was not satisfactory.
Aircraft was spacious compared to American Airlines, food was great, entertainment was much better with a wide variety of options, and the crew was very polite.
Overall good. Food choice in business class is a concern as same dishes on every flight for months. Crew is great and seats on this sector were fine . They need to have more variety in dining
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
The overall flight experience between Doha and Kolkata was satisfactory. The staff onboard were notably engaged, responsive, and enthusiastic, providing a level of service that stood out, especially when compared to the less attentive crew on the earlier leg from Heathrow to Doha. Their eagerness to assist made the journey more pleasant. Additionally, the time spent at the Silver Lounge in Doha contributed positively to the experience. The lounge offered a comfortable and relaxing environment, with adequate amenities and attentive staff. Overall, both the flight and the lounge experience in Doha met expectations, making for a smooth and satisfactory travel experience.
There was frequent beverage ,meal and snack service. The crew was very hospitable and professional.
Boarding was excellent except they did last call 30 minutes earlier .
Surprised at the lower quality of seats on the Boeing 777 in Business Class. Seats are tight and the whole Business class section is jam packed with seats. It doesn’t feel like Business Class at all. Also the way the tray tables are placed with a huge bulky solid metal hinge at knee level makes it so uncomfortable and always anxious that one will accidentally bang their knee on it. Quality of amenities has also declined. Over priced tickets with diminished quality of the entire experience.
A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.
Certainly! Here’s a more concise and refined version of your report, maintaining a polished and professional tone: --- Crew Check-In – Kolkata (CCU) The crew handling check-in in Kolkata was outstanding—efficient, courteous, and highly organized. Flight Segment – CCU to Abu Dhabi (AUH) A standard flight overall. Notably, only one in-flight meal option—a vegetarian curry—was available, which seemed unsuitable for a red-eye journey. The crew offered no alternatives, which was unexpected. Flight Segment – Abu Dhabi to Rome (AUH-FCO) Comfort improved on this leg, but service quality was average, falling short of Etihad’s premium standards. Crew attention was heavily absorbed by a difficult couple in Row 15 (port side), resulting in disproportionate focus. It was concerning that a steward had to personally return to apologize, a task better suited for supervisory staff. This highlights a development opportunity for supervisors Anna and Quashim in managing guest escalation professionally.
Horrible. After paying for my seats, I was cramped, had no overhead bin space, freezing as the flight had no temperature controls, the food was awful and served cold, when asked for snacks was told to wait and then never received any. I booked this flight as a partner through American Airlines but will avoid in the future.
Took a long time for boarding. The flight was comfortable.
Flight was delayed due to slow boarding process by etihad. Update food options and movies as well.
Should have had business class line in immigration. Food quality suboptimal
Likes: on time departure, new plane Didn’t like:very poor quality food, very limited entertainment.no amenity kit etc.
The flight take time was changed 23 times. The system kept sending messages it will be earlier at 4am and eventually the flight was at 9am I didn’t sleep all night because of that