Weren’t even given earphones to use the entertainment system
Your staff was exceptional. Could teach the other airlines-rules on etiquette, and service. Excellent landings on flights, carried out by your pilots. Only complaint is long delay on return flight in Beijing, onto Vancouver.
Worst than I expected, crew was not attentive, meal was as disgusting , they didn’t even drink selections as they would to other passengers. I felt discriminated
UA is ok. But check in was a very bad experience
I hate that you cannot check in online and when you are at the airport, there aren't any aisle seats left. Also, they could work a little on subtitles for their movies (not everyone is a native English speaker).
Nothing to complain of, the only reason I am not giving better marks is that I am used to flying with ANA and they are the top.
Food and service are good. Bathroom was lack of lotions and cleaning. That should be improved.
Food & service very good next I will pick up again
The flight is not bad, but the Business Lounge is not big enough for the quantity of people they accept and there is a limited options for food and beverages.
We bought premium Economy, thinking it would be more comfortable, but the seat is so narrow ,that my legs and feet are swollen , I can't wear shoes !
Terrible experience resolving missed connection after flight was delayed. 3 hour queue at transit desk, not enough staff, no organisation, worst ever flying experience.
Seat experience average as they use old 777 for must flights despite full load. Qr fares are higher than other airlines for same routes so they should at least upgrade the planes . Food is average and same dishes for months on most routes I travelled at least - the Arabian rice dish “Maqboos” on every flight for months - I am sure there are other food Arabian dishes ?? It’s become boring ! Crew is always good which makes up for these things but hey confirm us what we need
The rows of seats in economy class are seriously close to one another making eating and resting just about impossible - there is hardly any legroom. Anyone larger than average size would have an incredibly uncomfortable flight. I had to basically share my seat with the lady passenger next to me as she was too big to fit into her allotted seat.
Food was good, attendants were friendly. Seats were not comfortable. Did not receive any amenities such as eyemask or earplugs that would have helped sleep. Additionally a large group of passengers boarded very late into boarding and were a disruption for almost the whole flight. Flight attendants did their best but the kids were making so much noise, kicking seats, and half the time no adult was sat with them so they weren’t being managed.
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
To many ads. 3 or 4 between each movie. All repetitive, all related to Doha which I was just passing thru.
Crews are very rude and unhelpful. Cramped seats in economy. Foods are useless
Lovely aircraft and I flight entertainment. Good leg room. Full flight crew struggled a bit
Food not good as good as last time flew with them
Seats very uncomfortable, impossible to sleep. Food average, bakery items not fresh. Pockets in seats not large enough to hold a book and a few other items. Cabin temperature too cold, even with blanket. Good selection of movies. Other than that 12 hours of torture!
I need an upgrade to business class but they ask for bidding. Never mind...
Didn’t like anything about the flight: I am so frustrated at this point. Since 8 days I have been dealing with your customer service regarding my seat changes. I paid $51.10 for extra legroom seats and one fine morning I get an email that my seats have been changed. I tried to contact the customer service and they have been just fooling me around stating that my issue will be resolved. Saudia is the worst airline. Pathetic. On the day of my travel, I came at the counter and the guy told me that my seat assigned is 36A and my wife’s seat is different. He then changed my seats to 33A which is not at all a extra legroom seats. I asked the person is these seats are extra legroom he said yes and when I came to the aircraft I am sitting in a normal seat. The TCR Shameer Ansari or Sameeri Ansari came and did nothing telling me that he tried his best find a solution. I need someone to contact me ASAP and I need a refund for the entire flight. I don’t need your Al Fursan points they are worthless. Contact me ASAP.
It was a disaster. The crew was so rude and had no professionalism. She dropped something onto the floor, then took it from the floor and put it into the food tray. Also, when she got some spilling, she went straight to the toilet, got some tissue and started cleaning the food trolley
I think the staff was short. Being Vegan, I ordered a custom meal. The meal was not provided both two ways. I assume they forgot. They were short on staff. It was taking for ever to provide service. people were getting restless.
Ok, the flight was not full yet I had people on both sided and the chairs were tight. Only 2 kinds of snacks didn’t even have milk for the coffee.
Food was bad, boarding experience especially at Jeddah was extremely chaotic. Flights were very uncomfortable with Meals at odd times
It’s like two different companies managing fligh from DC and totally horrible company between Jeddah and Cairo
Flight was delayed, but there was no explanation why. Seats were comfortable and service was good. Food was good and there were more snacks than I expected.
my screen did not work properly. I couldn't watch any movies nor the flight information. I can see the flight info on the remote only. the toilet is very small and tight actually it is the smallest toilet I've ever seen in a business class. ( I'm not a big body person) in Jeda airport the first bus broke down so we transferred to a second bus and it took a long time to move. the seat spacing was good in 2 by 2 configuration. the food and the service was OK for a short flight.
My baggage was not with the same flight I travelled
I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.
1 hour delay meant missed my connecting flight and 1st day of holiday
Dirty and smelly lavatory and toilets in Wamos Air operated flights
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
Etihad Check In counter/Station manager in Heathrow was bothering and not helpful at all. They are rude and not customer oriented
I am a larger than average person and in my opinion i don't think it's fair to allocate a window seat to anyone who is my size or larger, i was seated between 2 large passengers on a full aircraft. The guy in the window seat also occupied a portion of the middle seat (my seat) which made my experience of flying with etihad very cramped and uncomfortable, i was flying from Abu Dhabi to Bangkok. Had this been a airbus 380 it would have been better as the seats are larger but unfortunately it wasn't so i had to endure the 6+hrs unable to get any rest
The business class experience is fantastic. The crew were polite but often unavailable even when I tried to call them! I even found myself bringing my used dishes and cutlery up to the crew because no one had come to collect it after over an hour.
1st of all on February 27th Abu Dhabi to Delhi flight the seat wasn't comfortable at all, coming back the Lounge at Abu Dhabi didn't have anything. Than the Food in the flight
Very very bad service very tight seats never ever flying with Etihad again
Everything was great. Cabin Crew was awesome and very helpful. Thank you so much.
Kuwait Airways is one of the airlines that has entered into competition with other carriers and has become distinguished in the quality of its services. However, it still requires further development, particularly in its digital services related to airport operations and in-flight entertainment. I believe that over the coming years, Kuwait Airways may reach a highly competitive level in terms of the services it provides.
I do not have any issue after travelling but not able to return back to Newyork because my flight is cancelled. Requested to refund my full amount.
Are you KIDDING RIGHT NOW?!? SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!? ARE YOU FEELING OK???
Food was not available in the middle of the trip that is 13 hours
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Comfortable seats. Be aware there is no alcohol on this airline.
Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good
Everything was great specially the seats was comfortable even I was in the economy and the food was really Great👍
