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Will never book any flight from Kayak and will never travel ithad airline

In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude

Same problem place in the middle so small Im 1,85 m so not good 👍

Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.

Stewardess was attentive and was actively roamin to check the passengers on the biz class

Boarding was excellent except they did last call 30 minutes earlier .

The check-in has been the very best so far I didn't get to use my priority access which made me feel like a paid a higher price with no benefit for that I loved the food Very tasty and hot The staff friendliness, empathy could be better as it was not linear amongst the whole crew Otherwise, no complaints. I'd still fly again via Etihad Great prices despite the long 6h of waiting time

It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry

A380 First Class Apartments were phenomenal. Comfortable bed and matress cover, superior vegetarian five course meal, shower, small business lounge and plenty of exercise walking around the aircraft.

The food could be better. Toilets were smelly all along