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The best ever, friendly and attentive cabin crew, amazing captains who utilised their expertise for less turbulence, just overall amazing

Overall I was quite pleased with the experience; the cleanliness; the polite and attentiveness of the cabin crew; and the delicious food options.

Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees

Seat 💺 was all the way on last row. Food was okay .

We had to deboard using stairs. Why didnt you have the aero-bridge?

The ground staff on Islamabad is horrible. The on board services are excellent.

A very disappointing flight on this Emirates business class. Staff were not efficient and service was not the e usual Emirates experience. Good was particularly bad with very dry chicken and drinks that I had to press call button before getting a drink as my food sat and continue to get cold.

Usually Emirates is my go to Airline on this flight: 1) All the crew seemed very inexperienced 2) Meal service for 7 hour flight was very slow - slowest I have ever experienced. 3) ONE flight attendant in economy serviced everyone on the left aisle in 2 cabins - thats 6 passengers per row (half the row) and over 30 rows of passengers. The others were no where to be seen. Thats pouring drinks and serving trays and offering options of meal and drinks for 180 passengers. by herself. In most flights it's 2 attendants per cart servicing one section. 4) Meal was not served till 3.5 hours later for some passengers at the back. 5) As a result only one meal was served even though the menu explicitly said 2. 6) Everyone was thirsty and starving 7) There were 2 loud crashes at the back galley 8) One passenger was out cold due to the sleeping tablets he had taken. The Flight attendants in their inexperience chose to try wake him up and create a situation where passengers were panicking and the passenger finally woke up and was annoyed. 9) They chose to wake up every sleeping passenger to feed them rather than move past the sleeping passengers. Do they know how hard it is to actually sleep on a plane?

Fresh energetic and friendly crew, great food, brand new plane and non stop entertainment

Seats are not as easy to move as you would hope in premium econo Y