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very nice experience…….we had a comfortable fly with emirates…this is 6 th time flying with emirates….i recommend friends to fly with emirates…….

Checkin and boarding staff at Delhi Airport is not cooperative with passengers Their behavior very humiliating . They don’t allow Lap top bag and Ladies’ purse/vanity bag which most of the airlines allow besides cabin baggage and check in baggages. They try to charge extra payment on the pretext of small variations which normally other Airlines staff don’t do. Airline staff should be courteous & cooperative but check in staff of Emirates Airline at Delhi was not so at all.

The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.

Staff were friendly, and provided great service. The food was plentiful and delicious. Food could have been hotter.

Great flight. Comfortable seats, courteous service, and excellent selection for entertainment.

Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

Boarding was delayed but the information about delays was not provided

Well emirates since after covid recovery their service became much poorer than before , old planes to some destinations, untrained staff , rude , inflexible, and poor food, this specific flight the plane felt like in the 90s , and staff behavior was rude due to usual incidents in these flights for some destinations, i understand this but they pit everyone at the same basket, a readiness to be rude anytime

Boarding was chaotic ,wish it was better orgnaised. Seating was comfortable , however food quality left much to be desired. Over all a great experience but with room for imporvement. The Dubai Delhi sector was terrible with poor seat pitch over crowded rack space , crew trying to put even laptop containing bags in to luggage even the waiting area was poorly kept - the dubai - delhi lap was extremly poor flying experience in all respects - the waiting area, the craft the seat pitch & the service quality. It is sad but this will make me look for other options when flying out of Delhi.

Online was good boarding also but a child was crying all the way with no intervention from crew member.

Overall mediocre experience. Check in was good. They're were discriminatory. They were not attentive, food choices were not vegetarian friendly. The food served was frozen.

1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.

Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience.

My wife and I were upgraded to Business Class on our Dublin-Abu-Dhabi flight on the 22nd of January. Being served by "Mariyan" (not too sure about her name, she's from Tunisia) was the real highlight of our flight, she deserves to be working with etihad. We are looking forward to the next upgrade as we are flying back to Dublin on February 01, 2024. If I am not mistaken we have just reached GOLD status as Etihad Guests.

Eine Toilette der Business Class war gesperrt und somit nicht benutzbar.

Etihad broke my suitcase Also over charged me for luggage

Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though

Food was very good. Again tray could use a non-skid mat. I had a regular seat - comfortable - able to sleep undisturbed. Boarding was uneventful.

Boarding was quick and efficient. Ground staff were pleasant and courteous. Food was tasty, portions were good for me. Food containers kept slipping on the tray. Tray would look better with an anti-skid tray mat. I had the bulkhead seat which was very uncomfortable for couple of reasons. Aircraft is designed with no throughput to move across aisle to aisle. Passengers kept jumping over my legs to get from one side to the other to use the toilet. Secondly I had a mother and 9 month baby next to me. Mom had to hold baby for 12 hours in her lap as he did not fit into the bassinet. Half the baby was on my lap during the flight. Aircraft temperature was very cold - light attendant said it was the central cooling and nothing could be done about it. Movie selection was very poor old and outdated.