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The food options were excellent for Economy. It was difficult to find the lounge after clearing security and boarding was clunky

The 2 sockets near me didjt work i had my phone by end of the flight on low bat and had issues to book uber thereafter Electrical sockets should work if emirates does not allow batteries Baggage claim in zurich took very long

I lost my lock from my luggage, I don’t know someone took something from my bag.

They cancelled our flight, rebooked, cancelled that one. We are now flying New Zealand Air and need a refund please. How do we get it?

Emirates is superb service. The A380 was very comfortable. The cabin crew is really helpful

Everything I was good except food quality is very poor

I would never have been able to make the transfer in time without asking for a wheelchair

The boarding process was smooth and the stewardesses were nice. Some delays with drinks at the end of the flight, but no issues.

Comfort good. Service as usual poor. Cabin temperature as usual too cold, about 15 degrees

The plane seemed pretty old and the food was not good