I love to travel again and again in Emirates. Keep up the good work.
They changed the flight time without telling us and were unwilling to help with rebooking because we booked through orbits/kayak
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
Very bad groud crew taking bags less than 7kg Bad food Old plane
Loved everything! This flight had premium economy and I didn't see an option to upgraded to premium economy OR buy premium economy tickets. How come?
Meals were delicious, however I got hungry between dinner and breakfast.
Very good!! If at all, the business class chair/bed was bit small!! It’s because of older plane- as was told!
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Crew was not good and service was bad. Not happy
We fly Bussines class and we didn’t feel like it is. Out luggage didn’t arrive and we have to return again next day from our hotel to airport to get them. Still waiting. No information from Turkish airlines Very poor customer service I think booking through kayak it was wrong decision
Entertainment system is okay, flight attendants were ok. Leg space very narrow, I couldn’t get what I wanted to eat, dinner nor breakfast.
We were charged for checking in our bags! One bag per person was supposed to have been included in the ticket price, and yet Turkish Airlines charged us nearly $200 per bag!
This flight was in the air when the national power outage happened on 28 April 2025 in Spain and Portugal. As a result Lisbon airport was closed and the flight was diverted to Porto. There were no phones, internet or ATMs working and the Turkish Airlines ground crew in Porto were trying to find alternative transport to Lisbon (by bus). This did not materialise until late in the evening. The Turkish Airlines ground crew suggested that passengers may find their own way of getting to Lisbon. That in itself is a failure of Turkish Airlines, but understandable as there were no means of communication. The Turkish Airlines ground crew also said that any expenses insured for travel to Lisbon will be refunded by the Airline through their website. Unfortunately, I could find no way to travel back to Lisbon other than to hitch hike with an Uber driver. Because no systems were available and no credit card payment possible I paid the driver 140 Euros in cash with no receipt as systems were down. I arrived at my Lisbon hotel at 23:30 (flight was scheduled to land at 12:30). Upon contacting Turkish Airlines for compensation they are not willing to do anything as I do not have an invoice for my expenses. They do not even consider the 10 hours of delay and inactivity on their part as a reason to provide any sort of curtesy towards me. I find their behaviour appalling.
Very poor service. Not friendly and special food ordered but not served
Very happy with the service, comfort, and food on Turkish Airlines. Security and check in was great.
Friendly cabin crew and the flight was on time. Would recommend toanyone
Boarding did not have a clue what is an EU disability card
the worst experience we had. they put connection label to our luggages with mistake and we had to wait for 5 hours to pick them up
I found the food to be surprisingly tasty. Loved the larger blanket and foot rests made a huge difference on overall comfort. The service was very efficient (but not very friendly:).
I was mislead in the booking thinking I was purchasing via kayak however underpricer was the ticket vendor and I did not have access to seat selection, wifi or the lounge at the airport with my business class ticket for this reason. I did know know these issues were going to occur when I bought the ticket, I was very displeased
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Seats were very comfortable and the staff too was very friendly.
Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good
excellent, staff and boarding were all seamless and no issues, thank you!
More leg space than other flights, but *maybe* narrower seats
The check-in has been the very best so far I didn't get to use my priority access which made me feel like a paid a higher price with no benefit for that I loved the food Very tasty and hot The staff friendliness, empathy could be better as it was not linear amongst the whole crew Otherwise, no complaints. I'd still fly again via Etihad Great prices despite the long 6h of waiting time
Crew were very polite and quicker in service. Excellent cooling, comfortable seats and tasty food served
The food is good, but i am nit used to those foods so I can’t really be more detailed.
Entertaiment center needed on that flight. I dont like to use my phone for entertainment.
