Boarding and flying on time is the most important need of passengers they did that
The flight was fantastic and the crew was absolutely excellent, but the entertainment system on the B777 was not working. That's a long time to spend with no electronics. The crew offered I-Pads but I had brought my own. I am only pointing this out because this is the second flight on Philippines Air where the entertainment system was down. FJM
Theairline, both at the terminal and during the entirety of the flight were kept at uncomfortably cold temps. Maybe between 55 and 60 f. Those who had traveled with the airline before donned puffer jackets, wool hats and pulled blankets from their carry-on bags. The seat back entertainment also failed on my trip, leaving me for 12 hrs. With nothing. Seats offered enough room (barely) for a 6'1" frame, but it was pretty tight But the worst offender was the uncomfortable temp..
The checking in agent tried to give me a different seat. She tried to give me an economy seat even though I had already checked in with a seat assigned and paid an extra $300 for those seats. She also separated our seating assignment. Very unprofessional and seriously a bad example for an agent. She was rude when I showed her my receipts and she made us wait more than 15 minutes before we were able to get the right boarding passes and correct seats (seats that we paid for in advance)!!!
Terrible check in and food was like from fast food
Manila airport is a dump. Very dirty and not comfortable at all
Nice new lay-flat seats in Business Class!! What a wonderful experience!
The flight to GES MNL sucks, there was no entertainment. There was no footrest. So the business class seat was not comfortable.
There was something that did not work on every fligjt. No water in business class washroom and inflight entertainment system did not work in business class.
Expensive and yet uncomfortable. Was told by the crew to get back to us for the breakfast meal but never returned, my child was hungry
We were allowed to board early, seats were spacious and we arrived early.
The seats were dirty. Food on tray table. Late on my first flight and almost an hour early on the return. My driver was unable to adjust and I had to pay for different ground transportation.
I had excellent experienced flying with Cebu Pacific on my domestic flight. However, no food and beverage serve might be due to short travel time of 40 minutes.
No entertainment and not expected. Cabin was very cold which brought the comfort score down
Your check in lines were terrible everything else was great!
flight cancelled.. booked through orbitz, yet orbitz won't handle refunds.. never use them again..
It arrived 18 minutes early. Attendant are good. For baording , they should improve especially carrying thru bus.
Super delayed. Delayed to get the bus, delayed to get off the bus, delayed to take off.
exceptionally good with the particular flight because no delay. hope that happens for every flight
Boarding had us in a tunnel with no AC for 15 minutes. Not planned well. And you have to pay for water, get at airport
