|September||Best time to beat the crowds (18% less expensive on average)|
|May||Most popular time to fly (26% more expensive on average)|
Average price of a round-trip
|₱3,961||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Philippine Airlines has waived its change and cancellation fees on flights from Iloilo City Mandurriao to Manila Ninoy Aquino Intl. Confirm policy on booking site.
Philippine Airlines does not allow booking a middle seat on flights from Iloilo City Mandurriao to Manila Ninoy Aquino Intl.
An average direct flight takes 1h 15m, covering a distance of 439 km.
There are 44 (direct) flights between Iloilo City and Manila per week, averaging 6 per day.
In the past 3 days, the cheapest round-trip tickets were found on Philippines AirAsia (₱1,794), Multiple Airlines (₱2,860) and Cebu Pacific (₱4,460).
Philippines AirAsia (4 times daily) is the most frequent flyer on this route.
For Iloilo City to Manila, Wednesday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Manila back to Iloilo City, the best deals are generally found on Monday, with Wednesday being the most expensive.
When flying out of Iloilo City you will be using Iloilo City Mandurriao, often referred to as Iloilo City Airport. You will be landing at Manila Ninoy Aquino Intl, also known as Manila Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Iloilo City to Manila.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Manila from Iloilo City is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Manila with an airline and back to Iloilo City with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Manila from Iloilo City up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"
Cons: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Pros: "The crew was extra friendly. The seat was spacious. Good leg room."
Cons: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Pros: "you ripped me off"
Cons: "you ripped me off"
Pros: "You ripped me off"
Cons: "you ripped me off"
Pros: "Best in flight entertainment for any airline I've used"
Cons: "More food options"
Pros: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Pros: "The crew was amazing, the seat was excellent"
Cons: "Having the luggage checked in transit without going out to open it for inspection"
Pros: "Food and service were good, so was inflight entertainment"
Cons: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
Pros: "Crew are very helpful."
Cons: "Need reclining seats"
Pros: "Flight was on time. No stop over, because it is a direct flight."
Cons: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
Pros: "Flight was on time."
Cons: "Crew must smile and speak to passengers...poor body language. Waiting for our luggage in the conveyor and give to the guys for them to put a tag for transfer flight to London. If it is connecting flight, passenger should get their luggage in their final airport of destination. Causing delay, because we still have to queve in the immigration. Don't see the point in that."
Cons: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Cons: "Delayed for 2.5 hours."
Cons: "Seats did not recline very much. Hard. Food was very plain and starchy."
Pros: "Truly friendly, service minded and happy cabin crew."
Cons: "A bit messy for the boarding but partly as unruly passengers"
Pros: "onboard service was good"
Cons: "17 hour delay"
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
Cons: "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
Pros: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Cons: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Pros: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Cons: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Cons: "The lounge is awful."
Pros: "Comfortable seats , clean modern aircraft ."
Cons: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Pros: "Birding was great. Punctual flight."
Cons: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
Pros: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
Cons: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
Pros: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Cons: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Cons: "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
Pros: "Food was mostly very nice."
Cons: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Pros: "No direct contact details to change flight"
Cons: "Terrible customer service"
Pros: "The crew were pleasant."
Cons: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
Cons: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
Cons: "Flight crews working at transfer desks were extremely unorganized and brought us to our terminal at the very last minute when the flight was calling for all passengers to board. Food was terrible. Ended up losing my baggage because they didn’t have enough time to put all the bags onto the flight and so I had to wait an extra two hours at the airport"
Pros: "Crew were pleasant and attentive and found was simple but OK, with a choice."
Cons: "Legroom appalling. For anyone 6ft Plus it was a struggle and uncomfortable for the 3hr flight. Holding for 25 minutes after landing until parking spot became available didn’t help."
Pros: "Very happy the crew was good all in all a good flight and great value for money."
Pros: "The staff were courteous is very helpful ,the food was okay. In flight comforts were provided such as blacked , eye mask etc. iPads were provided as there was no built in tvs on the plane which provided a good inlight entertainment system. Overall this was a good experience as value for money as the price was cheaper than many other direct long haul flights"
Cons: "The plane it’s self was quite old and tired - with no TVs however iPads were provided which was not a huge difference. There was not a good selection of beverages on this flight -most had ran out prior."
Pros: "I was very lucky to have two spaces beside me so plenty of room however I know this is not always the case. This plaine was modern with a good selection of inflight entertainment. The on board staff were extreamly courteous and helpful. Food was okay was a good selection of beverages on this flight. You are provided with inlight comforts like blackets etc if you wished to sleep -"
Cons: "No complaints on this flight"
Cons: "I late only 2 min but can not fight with them"
Pros: "the crew was awesome."
Cons: "the boeing 777 plane business class seats should reconfigure to the new version"
Pros: "The great service and hospitality of the flight crew. Was upgraded to business class, thanks PAL."
Cons: "In flight entertainment is through an iPad device which is not fully charged."
Pros: "The service crew were excellent - friendly, helpful and generous with drinks service."
Cons: "All full service international flights should have in flight entertainment systems."
Pros: "Normal flight. It was fine"
Cons: "The transit lounge was awful. Only water available & only 1 ladies toilet. Very crowded & noisy. The staff sat outside the lounge talking & did nothing about what was going on inside the lounge. Needs alot of attention"
Pros: "The flight attendants were so tidy. They tied their hair neatly. Their smiles are warm."
Cons: "Slight delay in the flight."
Pros: "Entertainment and the crew was really good"
Cons: "Boarding was terrible. Took over an hour and a half to just board the plane. Could have been done better. Left almost 50 minutes late because of boarding"
Pros: "The crew was polite and helpful, the boarding process was fantastic."
Cons: "The smallest seats of any airline. No entertainment at all. Food is subpar at best. No auto checkin, so had to wait in line even without checked luggage."
Cons: "Flight was delayed"
Pros: "nothing to really like. the crew and staff were very friendly"
Cons: "kind of hard to believe my other flight through PAL was the best I've taken. This must have been an older plane or something. No entertainment minimal leg room. Must have just been luck of the draw"
Pros: "Honestly one of the best flights I had compared to my previous flight over from Hong Kong with same airline. Plane was newer with entertainment module with a huge list of movies and shows to choose from. food was the best airplane meal I had ever had. Had no issues during baggage or boarding,"
Cons: "Only thing I didn't like was that checking in online was impossible because I was booked from another airline (air Canada). I wish they could co-ordinate to make online booking available even though we were booked through another airline just so we had a better choice for our seats."
Pros: "I liked the fact that it was relatively efficient terms of service on the plane. Flight attendants were courteous and hospitable, despite the fact that the flight was full. It was also a relatively smooth flight."
Cons: "First of all, it took a very long time to check-in, despite the fact that I had done web check-in the night before. I think a lot of people felt the same way. It took also a very long time before we took off. We were told that it was because of the luggage being loaded but it took almost 2 hours before we finally took off. In the plane, there was a man who was obviously intoxicated and was talking in a very loud voice. I think that someone should have spoken to him about his behavior and proper decorum on the plane. Also, the flight didn't have WiFi working on the plane as well (we were told that it wasn't working) and the seat back was broken. I wish that they had told us that ahead of time to manage expectations. I hope that the next flight that I take on Philippine Airlines will be better. I hope that these comments/suggestions will really be taken into consideration so that they can make their service even better because I would really want to use Philippine Airlines again."
Pros: "The ipad loaded with movies and magazines"
Cons: "The food needs improvement"
Pros: "Crew was amazing"
Cons: "Food choice"
Pros: "Movie selection was ok"
Cons: "They ran out of meals offered me cracker and bread"
Cons: "Food, boarding"
Cons: "My connecting flight going to CGY from MNL August 24th was really depressing - took very long on the runway, assuming it's due to runway traffic? BUT, don't they know these problem occurs almost daily? then my luggage wasn't on my flight? had to stay 1night in hotel which PAL should've pay for."
Pros: "Nothing special about this flight but everything up to standard."
Cons: "30 min delay due to Manila airport constraints. Is there any plan to actually finish the construction of Manila airport? Seems like my whole adult life the reconstruction is still going on and on. Probably my grandchildren will see the finish but I lost hope."
Pros: "The crew was excellent on this flight."
Cons: "Airport organization, traffic flow overall was not good."
Pros: "the crew were amazing. ...helpful and courteous"
Pros: "The crew were amazing"
Pros: "They bumped us up to seats with unlimited leg room (no seats in front of us). It was an incredibly comfortable flight. Since it was also a very short flight, I can't say all that much"
Pros: "Overall great."
Cons: "Was not able to online check in"
Cons: "If the stewardes would at least smile and made me feel welcome"
Pros: "crew are amazing"
Cons: "I did not like the fact that they moved my flight time and notified me the day before. Coron has poor connectivity, luckily I checked my email the day before and noticed that our flights were moved a few hours early.we were bumped up unfortunately even when tickets were bought full price."
Cons: "Be ONTIME BUT YOUR ALWAYS LATE, 30 MIN THIS TIME"
Pros: "The crew was amazing as always and the food was also very good."
Cons: "I did not find the seat to be very comfortable. The seat cushion was very uncomfortable to sit on for such a long flight. This prevented me from getting any sleep on the plane."
Cons: "Be on time"
Cons: "The flight was very late. The bathroom had no toilet paper, or soap"
Cons: "Delayed flightsToo"
Pros: "Crew are polite, attentive and helpful"
Cons: "No vegetarian meals or wine on PAL domestic flights. I don’t think the flight had entertainment available."
Pros: "Snack was served, transfer was easy, organized. My check through baggage was handled well."
Cons: "Cramp space,"
Cons: "Two hours flight delay from sfo to the philipines. Had to land in japan because they ran out of gas. I had a domestuc connecting flight and had to get my luggage from the carousel. Go through customs and re check rhe luggage in for domestic flught and catch the connecting flight. Heading back to Sfo same routine."
Pros: "A 1 hour flight took 2.5 because we circled Manila"
Pros: "the flight was good and on time"
Pros: "The folks working the terminal desk and flight crews were very helpful"
Cons: "the checkin desk did not route my check-in baggage all the way to my final destination almost making me late"
Pros: "Flexibility to change flight, food and baggage allowance"
Cons: "sometimes they delay departure"
Cons: "Cramped seating, difficult to get to the bathroom, no entertainment, disorganized boarding process."
Cons: "The flight delay announcements were not easy to unserarmtand & not timely."
Pros: "It was a comfortable ride"
Cons: "Low snacks"
Pros: "The crew are awesome. We left my son’s carry on (in it was his homework) at tge baggage claim area. AJ pleasantly kept it for us."
Cons: "We are in Coron (an remote island with hardly no internet) and luckily I received. An email notification that our flight was resched 2 hours early. I asked them why, they said they are overbooked. I did not consent to this but they said that they have notified my travel agent which is Kayak. They have apologized but there us nothing they can do.I told them I do not want to be resched early at 0800 which means we have to leave the resort at 0500 since the resort is in an island and the travel to the airport is about 1 hour. I have a 7 year and elderly in laws in their 70s. I want them to have adequate rest since the previous day we were island hopping for 8 hours. I do not like the fact that they would bump a group of 7 whenever they want to."
Pros: "The staff was nice enough"
Cons: "Philippine Airlines is rarely on schedule"
Pros: "Staff was very nice!"
Cons: "Very crowded and not organized at the check in lines."
Pros: "Great quick flight. About half the time as before."
Pros: "From check in to arrival was great with no problems."
Cons: "Only a brief delay of 25 minutes."
Cons: "Xiamen airlines is horrible. The staff is rude and not at all accommodating."
Pros: "On time service and a very well maintained aircraft."
Pros: "Watching all the videos, and food"
Cons: "The seats are to small for me I'm a tall person and I need leg room how can I get the emergency doors for seating because it has lots of leg room can you let me kno how can I get those seats thank you...."
Pros: "Clean safery"
Pros: "They have a very nice lounge in Cebu with snacks and I was able to use it since I was forced to buy a Premium Economy ticket . I was upgraded to a First Class flight when the plane filled up because of my Premium ticket, and that was nice."
Cons: "You used a company called Voyama? to book my ticket. They were NOT helpful when I tried to get information from them. My Phillipine flight did not list on my confirmation# with EVA Air. I understand it was not their flight, but when I printed my itinerary and that first flight was missing, it caused a HUGE panic! EVA Air and Phillipine Air have limited hours, When I could not reach either by phone, I had to go to the Cebu airport to make sure I had a flight, ONLY to find that they were both closed with VERY limited hours! I arrived 4 hrs early for my flight to be sure I had time to make arrangements for a ticket!"
Cons: "Flight delayed for 5 hours - Connection from Manila was going to be very close. Flight attendant assured me multiple times they would hold the connecting plane, and give us an escort off the plane to make it to the other gate as fast as possible. We arrive in Manila, and there is no special escort. They take us at a regular pace to a connections desk in the terminal. They delayed helping us so we missed the only other flight leaving that night for Bali. While the person at the transfer desk was supposed to be helping us get new connecting flights, they would stop helping us, and take care of other people that showed up at the desk. It took them 1 1/2 hours to rebook our flight. They tried to put us on a flight that took over 20 hours with connections for a direct flight we had missed that would take about 4 hours of flying. We had to get on Kayak.com ourselves to find a better connecting flight that left the next morning. After 1 1/2 hours, the attendant finally put on a flight that was similar to the one we found but slightly worse. They said they could not work with certain airlines leaving from Manila, which I did not understand. Then, they proceed to tell us to go wait in the terminal overnight for the flight leaving the next day. We had to directly ask them to give us a hotel room for the night, which they did upon our request, but were not going to offer it without us asking for it. I understand delays and missed flights are part of air travel. But we were routinely lied to, ignored, and flat out pushed aside during the rebooking process. It was a completely unacceptable way to treat a customer. Never fly Philippine Airlines if you can avoid it."
Pros: "The ride was smooth all the wayi"
Cons: "I didn't like that it was very delayed."
Pros: "Service was excellent"
Cons: "Seat was not able to recline, what a discomfort."
Cons: "the flight from davao to manila was delayed by two hours, as a result we missed our connecting flight from Manila to Bangkok, the airline took our luggage of the plane and left it on the gate even though we had a boarding pass to the next flight, and they put us on the next flight which was only two hours later, as a result we missed our international flight from Bangkok to Tel Aviv - horrible airline, I will never fly with them again."
Cons: "And you want me to travel with you again.... you might want to start praying.... not going to happen."
Cons: "There was a delay of over 6 hours"
Pros: "There ability to turn around a late arriving plane and keep a flight schedule"
Cons: "I like everything"
Pros: "The flight attendant was nice."
Cons: "We arrived to our flight 2.5 hours early. We waited past the boarding the boarding time, but there wasn't anyone standing at the counter for us to ask why we hadn't boarded. Finally someone arrives and everyone ran in line. We boarded our flight 0950 which was the time our flight was supposed to take off. Our flight was Boracay to Manila. At Manila we were supposed to take our final flight to JFK. So I talked to the male flight attendant and explained to him the situation. He told me we would be leaving shortly and assured me we would make our next flight. Then another gentleman wearing ground crew's uniform came on the plane and asked us for our names and next flight's information. He told us he would send an email to Eva Air to let them know to hold our flight. He also told that he would make sure our luggage was unloaded first and that he was calling ahead so someone could meet us and give us a ride to terminal one which is where our flight would be waiting for us. When we arrived to Manila our luggage was not unloaded first, no one at customer service was waiting for us or had heard that we needed help ahead of time, in fact we has to wait behind a large crowd at the customer desk and when we finally got someone's attention and explained our urgency they pointed to the exit door. We walked over and had to again explain our situation to the officer who let is walk through. We had to pass our luggage through an X-ray and again explain to another person our situation who told us to wait for a bus. We sat waiting for a bus that finally came and slowly, ever so slowly, took the longest route around the entire airport, then around the entire tarmac which took over an eternity finally dropped is off at the main entrance. When we walked in Eva Air counter was closed. We had to walk to their customer service office and they informed they had no idea what emails were supposed to be sent on our behalf and that in the system it appeared our flight had been on time. The next flight isn't until the next day. There are no other flights. We spoke with a representative from Philippines airlines who overall said that it was not their problem and offered no solutions whatsoever. I've now missed an important final exam which means I'm going to fail a class, not that Philippines air could care. Luckily Eva Air representatives were more than accommodating and continually apologized for our inconvenience and rebooked us on the next flight even though the best they could do was the next day."
Cons: "Flight got delayed"
Pros: "If you like to fly so cheap you don't care about anything other than getting there then choose PAL. If you have so low expectations about the service and treatment of your baggage then PAL are the airline for you."
Cons: "There were constant schedule changes and updates. Then there were luggage issues. Since there is alternatives - NEVER AGAIN"
Pros: "No layovers"
Cons: "The airline is consistently late by several hours causing missed ground appointments costing the traveler more money. On this trip I took 2 flights with this airline and both were delayed by more than an hour with no explanation. I waited over 1.5 hours for my luggage to arrive after landing."
Cons: "Website issues, double booked this flight, but both Cebu Pacific and Kiwi both say to bad!"
Pros: "Not Satisfied"
Cons: "Need improvements"
Pros: "Friendly staff; value for the money"
Cons: "Boarding procedures not very organized"
Pros: "The boarding and landing was okay."
Cons: "Crew don’t engage well. Plane smells like poop the whole time."
Pros: "Price was great and the crew was friendly"
Cons: "All food and even water cost money. The check in line took extremely long. The seat was not padded enough so I was sitting on a lump the whole trip"
Cons: "Seats that recline and quieter announcements especially the game"
Cons: "Check the general volume off their audio system (recorded voice messages/info/guideline) for the passengers on the plane. It was too loud."
Pros: "All the crew were super pleasant and friendly despite attending to very rude European passengers."
Cons: "Keep up the excellent work!"
Cons: "Want to have a USB charging port on a seat"
Cons: "Boarding is a fiasco with cebu pacific they should try zones and separate lines like japan!"
Pros: "I missed the trip. Can you help me with the refund or part of it?"
Cons: "I missed the trip. Can you help me with the refund or part of it?"
Cons: "The flight I was booked on late so they changed my reservation to the previous flight which was late as well, still.later than my original flight . But smart move by them. The only issue was the terrible terminal building at Dumagete.."
Pros: "Exiting the aircraft."
Cons: "Stop charging passengers for water."
Cons: "No food. Major delay without announcement"
Cons: "Cebu Pacific has to be the worst airline I have ever flown with. Boarding alone was so disorganized. People were trampling each other. The flight times changed twice. I lost over $200.00 with no refund. Said I could get credit. Yeah, like I would ever fly with them, again."
Cons: "The luggage took ONE HOUR to come out after the flight!!!"
Cons: "They should improve tge delayed flight"
Cons: "We were delayed by 7 hours. The ground staff did their best. They gave some snacks which I'm sure Filipinos like but were not to my tastes. Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!"
Pros: "Price and convenient"
Cons: "Service and flight comfort"
Pros: "check in went smoothly and boarding was orderly. The flight departed on time and arrived in Singapore on schedule.The flight deck kept us well informed and the cabin crew were very helpful, willing and able to keep the passengers happy."
Pros: "Host clearly and ver friendly helped me."
Cons: "Im sorry but seat was terrible. I was not comfortable even for a min. Thanks."
Pros: "I enjoyed the captains announcements"
Cons: "Typical one hour delay due to manila traffic...does this airline every depart or arrive on time?? Nooooo! Boarding was a cattle call as usual its a stampeed. The new 321 aircraft is crammed like cattle car, no legroom and a backpack can barely go under the seat....no recline so very uncomfortable"
Pros: "Crew were ok"
Cons: "The plain was delayed 2 hrs .Problem with information"
Pros: "Crew were very friendly"
Cons: "leaving on time."
Cons: "Its a cheap airline.what do u expect?"
Pros: "Seat was ok but could not sit with my husband"
Cons: "Check in queue at Bangkok Airport was very long nd took ages"
Pros: "Quick and fast boarding"
Cons: "So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through."
Cons: "So late, I missed a 3 hour connection."
Pros: "Nothing much. The flight crew were ok."
Cons: "Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun."
Pros: "In time departure"
Pros: "Boarding was organized if there is such a thing in the philippines, but at least they tried. Iloilo airport is very nice and allows more room than manila fiasco. The flight for once left early and arrived early and low and behold we had a jetway and no bus!! Luggage was off in record time"
Cons: "No recline on seats and cramming too many in to such narrow rows..its worse than a new york city bus in the 70s."
Pros: "Friendly staff"
Pros: "Nothing about lastminute.com"
Cons: "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."
Cons: "I had the fattish person next to me who had most of his body in my seat."
Cons: "The delay of my flight was not acceptable."
Pros: "Nice new equipment A321 and FA always nice"
Cons: "Baording is always a cattle call, they attempt to go by rows this time but still a mess of crowding and shoving. The gate announced boarding and everyone jumped, then they tried to refuse those in line making it even worse. Poor gate agents!!! Then as always they blame manila teaffic for delays....so irritating. Almost an hour late...no reason it was sunny at both airports and this schedule is set weeks ahead and they still claim heavy traffic..ridiculous"
Pros: "Staff's communication and it was on time"
Cons: "Too cold in the aircrat"
Pros: "I was sleepless getting on the flight, so I slept most of the way. I didn’t buy the in-flight food since I wasn’t hungry."
Pros: "When we got to Manila, it was raining so bad. We had to get off the plane onto a bus. They handed us an umbrella to keep dry from the deluge. It was much needed, under the circumstances."
Pros: "No thing about this flight"
Cons: "Not good good on board they don't have variety of food no credit card accepted"
Pros: "Everything also wants money, very expensive."
Cons: "Everything is also no good."
Pros: "Was kindly moved to exit row after inquiring at checkin..very nice agent. Very comfortable and great legroom...unlike the hideous crammed in rows behind. Boarded early wjich is unusual for this airline to ever be on time...then sure enough 30 min delay due t9 manila traffic?? This country needs a new major airport or updated traffic control and another runway! This pilot had the smoothest landing...the last few flights have been awful landings, hard and scary"
Cons: "Unsmiling flight attendants...what has happened? The ladt two flights ver sober looks, never smile?"
Cons: "I didn't like everything"
Pros: "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
Cons: "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
Pros: "Flgiht staff always nice"
Cons: "The cebu gate staff were awful, uninterested, never made announcemnts and as usual it was a cattle call to board. Rows were not followed. The sandwich i had paid for was all dry bread..it was awful."
Cons: "Very uncomfortable seats."
Cons: "More than 1 hr. delayed flyt"
Pros: "The flight attendants on the plane were very good very sweet very attentive. I also enjoyed the fact that we got a free meal without a ticket."
Cons: "The service at the airports for your company was abysmal to say the least. The fact that I had to pay over $100 for my bag to be checked was absolutely ridiculous. The personnel for Cebu Pacific at the Denspar airport were borderline hostile, racially discriminating and nasty. If you’re airport employees were half as good as the in-flight attendance I would fly with your company again as of right now you couldn’t pay me to get on your airplane."
Cons: "The flight is delayed and they never notified us we stayed in the airport for almost 1:30 minutes delayed."
Pros: "Early boarding and arrival!"
Cons: "The landing was a bit rough."
Pros: "Our flight was delayed for 2 hours, and those people who are in charged for opening the gates for boarding was clueless to what row or zone are they welcoming first or what not. The lines were long and people were disappointed and unruly."
Cons: "Trained your staff!!"
Pros: "It was only an hour flight"
Cons: "Flight was late, and if you're over 6 feet, prepare to be cramped. No food or drinks."
Cons: "Even i asked for 3 times i still could not get a pen from blonde haired host to fill the visa application. i filled in the airport and took a long time to find a pen. Just wasted time, thanks."
Cons: "At least free water would have been ok. Paying ng for a glass for a water? What a joke"
Pros: "Not much"
Cons: "Pretty much everything. Won’t be flying AirAsia again."
Pros: "We arrived ahead of time"
Cons: "No entertaimenf of any kind. Uncomfotable seats"
Pros: "CHEAPEST FARE"
Cons: "Very long time to wait"
Pros: "Accommodating staff. Arrived safely."
Cons: "Delayed over a delayed flight. Overcharged price, they charged you for processing fee which is not necessary I think for the card."
Pros: "After check in"
Cons: "Check in"
Pros: "It was only a 50 minutes flight and the cabin crew were very nice , the seats were leather and all in all very comfortable"
Cons: "Once on board all was fine , the flight was delayed by 27 minutes"
Pros: "Flew on time , cabin crew charming . Flight just 1 hour so no time for food or entertainment. Arrived on time ."
Cons: "Nothing to criticise"
Pros: "That we made it in one piece"
Cons: "That the flight was almost 2 hours delayed"
Cons: "Because of a delayed flight, I missed the check-in by minutes. There was no one there to help me even though YOUR flight was delayed in taking off as well. It seems increasingly the case that flights are delayed and the reservations we pay for are merely suggestions rather than a commitment by the airline. Further, when these things happen there is no compensation. The airline just keeps the money for services not rendered. The Air Asia website doesn't work. The online chat doesn't work. Nothing works from Air Asia. Of the three airlines servicing the Philippines, Cebu Pacific is the worst, followed by Air Asia, and Philippine Airlines being the best."
Cons: "Flight was delayed for more than an hour"
Cons: "Their customer service and check-in policy."
Pros: "I guess sometimes it's cheaper than other airlines"
Cons: "There are always delays"
Pros: "Not much"
Cons: "We were delayed for 2 hours and we were not offered anything while waiting. Staff were not very helpful"
Cons: "2 hours delay, changed gate twice"
Cons: "Waited for 25 minutes at the stand in Manila on arrival for the linkway to be connected Pretty poor really as it added another 30 minutes to the journey"
Pros: "Flight time Cost"
Cons: "They don’t fly from Clark to KL Seat pitch excruciating for most average height people Particularly on a four hour flight Everything is penny pinched Crew are verging on brusque Some very loud music on boarding with some American rap music, hardly appropriate on a south east Asia airline"
Cons: "This has worse delays than any airlines I've tried."
Pros: "Plane departed and arrived early"
Cons: "They let everyone board via the Zone 1 lane, so my wife and I, carrying a 14kg cranky 2 year old, had to line up behind a long queue of others who didn't have to pay the most expensive premium you can pay on an AirAsia flight. Nonsense."
Pros: "Cabin is well air conditioned."
Cons: "No notice of slight flight delayed. Comfort rooms are not clean and some have no running water."
Cons: "Philippines AirAsia delayed our flight bound for Manila twice. They could have advised us earlier because we doubled our time this day just to get on time for our 17:25 flight. And, none of them even gave us food. We are all hungry."
Pros: "Crew went out of the way to assist us after a terrible checkin experiance"
Cons: "Received a notification that flight was delayed and given an option to reschedule after we checked in only. Checkin countervseperated my family and I even though we checked in early. Sent to Lounge and forced to pay even though directed by them."
Cons: "Pay for luggage"
Pros: "Flight attendant service"
Cons: "Flight cancelled the previous night. Forced majeur. Whatever. No explanation given. Had to book a hotel overnight."
Pros: "We arrived safe & sound"
Cons: "The flight was cancelled on the way there and on the way back without any notifications. On the way there, I had to run through the airport to catch an earlier flight. On the way back, I waited 4 hrs to catch a later flight. Air Asia did not compensate for my valuable extra time wasted but in addition charged a $30 USD bag fee each time. I will never fly with Air Asia again and will advise friends and family to avoid Air Asia."
Pros: "All ol"
Pros: "The baggage fee was extreme and after I paid it my name was called out in the airports intercom system just to have me come back to the counter and pay more. Very embarrassing. The flight was delayed by 3 hours. A company worried about their reputation might consider reimbursing some portion of the baggage fee when the flight is delayed by 3 hours."
Cons: "Plane was clean and comfortable,"
Cons: "Instead of getting to manila in 20:00 ive got there on 1:00 am!!!!!!!!"
Cons: "2 hours delay"
Pros: "I don't like anything about this airlines, they charge us for our luggage. They were late, you couldn't confirm flight online. I WILL NEVER TAKE THIS AIRLINES AGAIN!"
Cons: "It was delayed twice on our trip to and from. They give box lunch of meal to compensate the 2 hrs delay. Very poor in information. Wish it could have been better because our stay in the province was great except the flight!"
Cons: "Had no idea that the maximum for a checked bag was 10kgs (which is nothing if your bag is large enough to check). Having already paid to check a bag I had to fork out another $100 to check my bag (a mid-sized duffle) what a total rip-off and bummer. Then there was the drama about whether I could take my scuba regulator through security or not and then there was the drama about a tripod and then there was the flight! No food (unless you had pre-booked it) and then you had to pay for water.....a new level of low class in low class airlines."
Pros: "I didn't like anything about this year like it was always two to three hours late of ways and the seats were being cramped"
Cons: "I hated this Airline it was the worst Airline ever flown in my life I will never ever fly them again"
Pros: "Check in was fast, crew was helpful, provided meal in airport for long flight delay"
Cons: "The airlines was great overall. Friendly staff, clean planes. My complaint, albeit a minor one, was that they didn't offer any type of free snack or drink. Most American airlines offer this and it's expected from most foreign passengers. Secondly, our plane was delayed about 5 hours for "traffic congestion" at Manila Airport. It looks like they only have one plane that travels the Puerto Princessa to Manila route so keep that in mind if you need to be somewhere on time. Philippines Airlines and Cebu Pacific Air had multiple planes coming and going durongbthis delay. I saw not a single AirAsia plane durong this delay. They sent an update email about a week or so that the flight was being moved up 2 hours, but no text saying that the flight was delayed. We could've spent an extra half day in El Nido if we had known. But still, I would probably fly with then again."
Pros: "everything was ok"
Cons: "Does not leave on time."
Pros: "The price the price the price"
Cons: "You get what you pay for."
Pros: "Great looking crew."
Cons: "Flight out of and into Manilla was changed and delayed."
Pros: "Nothing since we all got sick and tried to cancel the trip. The HELP and LIVE CHAT feature they have is worth nothing! After they kept me on for 14 minutes the first time, kept saying I was first on the waiting list and will be less than ONE minute. This took at least 12 minutes before I repeated that, and did this 3 times. Also, trying to see how much luggage allowed, ticket indicated 32kg each but avoided to say clearly allowed to check in or what? Tried to find out more, but not possible through their website. If are allowed or not allowed must tell us clearly so know how to plan, from the start, rather than surprise me at the airport with a big over weight!"
Cons: "Nothing since we all got sick and tried to cancel the trip. The HELP and LIVE CHAT feature they have is worth nothing! After they kept me on for 14 minutes the first time, kept saying I was first on the waiting list and will be less than ONE minute. This took at least 12 minutes before I repeated that, and did this 3 times. Also, trying to see how much luggage allowed, ticket indicated 32kg each but avoided to say clearly allowed to check in or what? Tried to find out more, but not possible through their website. If are allowed or not allowed must tell us clearly so know how to plan, from the start, rather than surprise me at the airport with a big over weight!"
Cons: "My sister in law was not allowed on the flight they refused to let her on the flight. I hope you did not charge my credit card. I want reimbursement if so. 1209-480-8796 James please call me"