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I like the pleasantness of how courteous and friendly and helpful everyone is

My luggages were lost and the service attendant was extremely unprofessional. Despite presenting my luggage claim slips, the attendant stated she had “no record” of my bags and made no meaningful effort to assist. When I explained that the luggage contained our family’s complete scuba diving equipment, her response was dismissive, stating that she “didn’t care.” While lost luggage is frustrating on its own, the lack of professionalism and lack of empathy significantly worsened the situation.

Flight was good took off on time arrived early. Crew was awesome and did a great job. Very helpful and courteous. Bags arrived super fast with no hassles. Great flight!!!!!!

A shameful national carrier. Service has gone down from the highs of a decade before. You don’t feel the Filipino hospitality. It’s an aging fleet. Nil comfort, and I flew premium economy.

Excellent! All flight related was memorable ! My first experience with Mabuhay Lounge,,, not so good

Great. Always great service and their pilots know how to land planes properly

Food could of been better. Crew was pretty much average. It was raining a lot on arrival, had to take a bus to immigration building,

Flight was really good, considering the semi bad weather in MNL. Food was great. Crew kept offering throughout the flight. Wifi signal was intermittent though.

It was great! The flight was on time and had a smoother flight

You have to pay $25 to get access to smoking lounge. One coffee and small bottle of water coupon provided. Max time 2 hrs for two entries total.