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Boarding time was delayed in more than two hours. Then another hour on the ground before take off. Wi-fi was not working throughout the flight. Business class in even rows by the window are not so comfortable. And space for feet always feel tight. Had a meeting in New York early the following day with multiple people and had to request a delayed start.

The pilot was late so we didn’t take off til almost 2 hours late.

All good flight was 35 minutes early when arriving in Edinburgh

The aircraft was older, had limited entertainment options and no wifi on board. The flight attendants weren't the friendliest, but they were okay. Overall an okay flight.

I so appreciate the crew members on each flight of United. They are outstanding.

Very modern plane. Good seat spacing. Meals were good. Screens had tons of movies and worked

Gate got changed about 4 times. Very confusing and very crowded. If you don’t have wifi to help get updates, you can be in deep trouble.

Comfortable as it can be for a basic economy seat. The TV screen on my 15 hour international flight went out after 1 hour or so and it never worked again. The food is very high in processed carbs and sugary items.

It was so uncomfortable for 14 straight hours it was torture

Why does it have to be painful to fly long distances?