What a great trip . From check in to the upgrade we received a big shout out to Cleverson who was able to help us navigate the whole process super patient and was just one of the best customer service experiences we received in a very long time . The amazing staff on the flight who went above and beyond to make sure we were comfortable amazing food and service if you have te opportunity to upgrade it's a must and well worth it.
I love to travel again and again in Emirates. Keep up the good work.
My baby was with me it was really good experience with emirates
Milan airport was bad experience. They should be more polite.
We boarded via a mobile gate in Dubai. I don't care for the bus ride from the gate to the plane
We waited over an hour to check our bags in and get boarding passes. We arrived 2 and 1/2 hours before the flight, and it was still very slow. That crew was very friendly and very helpful
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.
The lounge Emirates uses at Jeddah airport is horrible even with the opening of the new section. Food selection is poor and never enough seating . Staff are not friendly. Boarding process at Jeddah always an absolute mess
Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.
See comments in previous section Houston to Chicago Chicago to Istanbul
They gave us some Tiramisu that had no business being as delicious as it was! They were continuously attentive and provided a great environment to welcome us on our trip.
Very good. I was happy that business seats were in a 1-2-1 configuration for the long haul flight. The shorter flight was a 2-2-2 configuration which I do not like as much, but it was a 3 hour flight that I slept through.
Online check in and seat assignments are terrible. All 4 flights
Excellent staff despite some trying passenger situations. Very impressed with their good attitudes and kindness.
I'm very tall so the leg room of the seats could have been a little more spacious. Otherwise, everything was excellent
Space between seats is challenging but otherwise excellent service in every way.
Absolute worst airline. Charged us $720 to check 4 bags (2 of which were carry-on). Entertainment systems didnt work. And on a 12 hour flight they served 2 meals and never once came around outside of those 2 meals with a beverage or cup of water. Will never fly them again.
Good experience with Turkish Airlines. We will be back with Turkish in the future and look forward to upgraded business class on the 777 beginning in 2025 and on the Airbus 350 now.
Flight canceled and then “uncanceled” after I booked are placement. I had to pay for both a Turkish Air doesn’t admit their mistake
