The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.
The type of the food requested (Asian vegetarian) was not properly met with. They have very limited snack items that may compensate for the main meals.
The flight was ok. The person who brings tea and coffee totally forgot about us or just walked past at both meals. And special attention is given if you are Taiwanese
The quality of the food is pretty good. Thank you, EVA Air.
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Staff’s were polite & helpful. Love to fly with Eva Air!❤️
I hope their usb charging port works. None of their usb port is working. Boeing 777 LA to Taipei (vs)
Eva is one of the top airlines in Asia... but often are over priced. Finally found a reasonable rate.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
At least it was not very cold inside the plane. I noticed there was now a bidet in the bathroom and that’s good! I didn’t like the window seat. Flight was smooth except for 1 turbulence. Plane was on time. Thanks. Food was not that great. Miso and green tea were good! As usual movies were old and there were no changes.
More updated movies & Chinese movies. The food sometimes overcooked. Prefer to have more neat snacks in between than just choose from the menu. Please change the menu every now and then. This is my second time flying within one year and the menu didn’t change at all!
I didn’t like the check in process I had to check in at the counter took too much time . Didn’t give the upgrade my seat .
l enjoyed the variety of good and drink choices. The flight attendants were very quick and efficient to our needs.
It was one of the best experiences. The staff were amazing. JAL is my second favorite Asian Carrier I have flown on. Korean Air was my first. Thank you JAL for bringing me home safely and for such an amazing staff and service.
JAL is quite nice in business class. Comfortable, spacious seats. Their entertainment, especially their film selection, isn’t that great though as their are not many new releases like some airlines offer their first and business class customers. . Food is excellent and the option to order on demand is always quite nice, which JAL offers. Flight attendants were very friendly and kind. Overall very good experience with JAL.
Very comfortable unlike my first trip where they switched my flight from JAL to AA which was a disaster!
I requested a vegetarian meal, and somehow that wasn’t processed from Japan airlines to the new carrier American Airlines when it was on the ticket. Don’t know if that was KAYAK or Japan air or American Airlines. But the crew scrounge together something for me and that was very good. Also I think American has the tiniest seats in the industry. It’s kind of annoying but it got me from .8 point B and now I’m at point B on the final point at LAX. I had to leave the airport and then go back through security to catch my next plane. I’ve never had to do that before. It was very annoying.
I hope they never ran out of the menu choice one makes. They often do.
I was not given any food boats the times the entire flight. I had to go hungry for 10 hours the first flight and 12 hours the second one. They said they did not receive my special request for a vegetarian meal and they were very rude about it. I’m vegetarian because of religious reasons. I will never fly Japanese airlines ever again. And I really hope you are able to give me some compensation for this issue that was cars to me since you were also a Party to this whole transaction.
Comfort was left wanting due to such a long flight, made the wife and I wish we could upgrade the seats to Business class or First Class, but did not have that option. Food was good but had very limited options and I have a dietary restriction which was difficult for the staff to accommodate since everything provided came with cheese on it. (Cheese could potentially kill me) Did not have an option to inform the staff until we were already in the air about the restriction and was not provided another option before flight departed.
Decent flight, staff was very good, especially with the turbulence during the flight due to weather. Comfort was about par with other airlines but since it was a quick flight, was not much of an issue for us.
The plane was uncomfortable. I paid extra for more legroom but the seat was still uncomfortable. Other seats on the same exact row didn’t have to pay extra but still have extra legroom. I didn’t understand why I needed to pay $170 for. It was Iike China airline just wants to make money off their passengers. It was unfair.
It was a 2 hour flight to Taiwan. Lunch was served. China Airlines goes above and beyond for their passengers.
Liked that I could pick my seat and have a special meal without an extra charge. Luggage is reasonable for overseas trip. What could have been better is boarding and leaving on time.
It felt like a new plane. Decent leg room in economy, food was fine, and the plane didn’t feel super dry and uncomfortable.
Better training to have qualified crews and services. My flight was from around 12 midnight Friday Taipei to Vancouver. After two hours first meal (2:00 Am -8:00 ) no crew available for even asking for some water. I was even willing to pay for water. For breakfast after 8 hours the only drink was tea and coffee no water or juice.
Baggage made it successfully to destination despite short layover. Appreciate that.
Staff were good and nice. There should me 3 meals instead of only 2 and snacks.
Flight was delay almost 2 hours from Hong Kong to Taipei. Last minute gate change from 24 to 66. Long way walk. We need to run in the Taipei airport to catch our next flight from Taipei to Vancouver. That is so suck!
Our seat tv didn’t work All the rest was perfect
delay several times and wait extra long to board. no entertainment service because there are problem for some rows. always encounter some delays for the last flight of the day.
On time every leg of the journey and exceptional staff at counter, gate, and on board. I haven’t travelled in US for a long time and was genuinely surprised how pleasant this was.
Meals were adequate but could be better. Lots of movies, podcasts, tv shows. We really enjoyed using our personal headsets highly recommended. 15 hrs flight great to travel at night.
This was a Lufthansa flight. Disappointing main meal. Very rough over Canada and arrival at FRA. IFE was almost unusable.
Too many fees (but that seems to apply to all airlines nowadays)
the plane was old. the wifi didn’t work. the entertainment was boring and dated. the charging ports were impossible to find. i was mostly ignored by flight attendants that had no problem speaking to the man beside me. i got two drinks the entire time i was on the plane.
Quit making seats narrower and narrower. The guy beside me spilled over in to my seat.
The service was non existent . Crew did very little didn’t even answer call button . Premium economy in this long haul was the worst I have ever experienced . Never again flying with them .
The crews are great.. Easy boarding. Inflight entertainment ok. Food is a disappointment.
Upgrade their seats. They’ve got 20-year-old business class seats in their 777s. The food choices. On the way to Manila and the way back I thought we’re lousy compared to other carriers. The staff was fantastic and very happy.
Not a pleasant experience from the start of booking first flight all the way through to the actually flight. Only saving grace is the food.
No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.
Checking in was okay but boarding a little bit slow
There is a problem with the sound while watching movie or listening to the music ( the sound is static & goes on and off). Aside from the sound, the experience was good & stewardesses are nice.
Not leave 12 hours late. This airline is horrible always late does not refund upgrades for cancelled flights inept counter staff.. needs to be shutdown
The food was good but could be better. Also, less salt would be nice.
My biggest concern was with all the schedule changes. Both inbound and outbound flights times were changed, including a time change less than two days before the scheduled departure.
The flight itself was good, however, the disorganization of boarding and the sheer amount of baggage STUFFED into the over head compartments in what appear to be an outdated plane was not okay. The plane was outdated. I walked into the restroom and a panel underneath the sink was on the floor. I called the attention of the stewardess and she quickly put it back into place. The entertainment system had to be rebooted in order to “work,” but even after rebooting, the sound was off. For the amount of money my wife and I paid, we expected a little bit more. Sad to say, but Phillippines Airlines missed the mark on many things going all the way to sectioning off such a small area for all the passengers to wait for boarding. Everyone was on top of each other. They also made you throw away your water, even after the initial security check. So the water you bought after the first security check wasn’t allowed onto the plane, but they didn’t offer a refill station or another place to buy water. Will definitely need to think again about booking with Philippine Airlines.
The charges for overweight luggage were not clear, I think I paid twice, I didn’t argue because I was traveling alone & already felt exhausted.
Manila (MNL)Philippines
Ontario (ONT)United States