More meal choice. There was only pork, beef and shrimp. I could not eat any of it and they had no alternatives
The only notable problem was bathroom facilities. Only one toilet for far too many people, and dirty nearly all the time. Both otherwise, Cathay Pacific is great. Wonderful staff everywhere.
I didn't see any flight attendants offer coffee or green tea. There was regular drink service but after a short meal was served didn't notice that happening.
There could have been more options on the entertainment section Nothing was available for non English speaking passengers
The flight was just ok, but the vendor made it exceptio ally bard to manage my own reservation and would not give me access. The blocked all of the one time pins to come to their email address which caused me.to go through them eceryrime to get seats see rhe reservation and even get wheelchair access for my sick 71 year old uncle. They only xommunicates via a bot which gave me incorrect info. I thought this was Kayak and not underprivileged. They ruined his trip, did not get him aisle seats and made it impossible to purchase extra leg room. It was a horrible experience. He was taken to hospital on arrival only to find he had blood clots and pnemonia while trying to navigate the airport. This vendor is very irresponsible and the airline could not access his info.
Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!
Meal options for vegetarians can be provided… Nothing was offered for me for dinner.. crew just said no vegetarian option available and did even bother to provide any alternatives or something to eat.
Mediocre. Nothing special. Bad airline food Never received the food I requested Slow response from ground staff concerning my wheelchair. I was left at a holding area and had to walk the distance to the gate. In Hong Kong
My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
I think it is much better than the flight I flew from Sydney to Tokyo.
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
I liked the service, the menu, and the comfort of the seats! Even tho we were seated by the bathrooms, the reclining seats and movie selection was very good, my husband and I didn’t mind at all
Very good as always, stand out airline. The passengers whom choose to stuff baggage that otherwise should be checked-in is a real bother but that's not the airlines doing. A real frustration that passengers just don't want to check-in luggage. This is a pet hate unfortunately.
Planes was old - business class seats looked like they were installed in the 80s
I find the food in business class is just old and boring, it was once good but now just trying to hard to be "on Trend" with plant based for the minority of people, while those people can order a special meal anyway, while the majority have to suffer and loose a choice. only 2 choices for entree one boring plant based and 4 for main which two were seafood, one was plant based and one meat dish.
The catering forgot our baby meal for my 1 year old
Qantas onboard service/meals has degenerated to Budget airline standard transferred to Emirates in Sydney which only highlighted Qantas decline
This flight was delayed by 12 hours. This meant that instead of leaving at night, having a nice dinner, then sleeping and arriving in Singapore rested, we left in the morning, were offered breakfast even though we had all had breakfast, and then no-one could sleep (day flight) but instead snacked to Singapore. Qantas ran out of quiet snacks and everyone in Business that was awake was eating pretzels in NOISY packets. I was trying to sleep. When we arrived in Singapore of courser the Qantas First Lounge was closed, great management thanks..
MY travel plans were canceled and l tried thru KAYAK and Quantas to cancel this flight and was not able to confirm cancelation but still received flight boarding. l tried to get refunded thru Kayak and that has been horrible long unreasolved task now l am trying to go thru Credit card. with this Covid changing world, airlines and travel companies should be refundable especially since this is a Australian airlines. l am about to lose $1000.00.
