I dont know how to explain but i really satisfied
Service was great didn't leave on time was not good
EVA canceled me out of the return flight from Manila to Spokane so we had to rebook and repay. Very unprofessional!! Still have not returned home!!
Eva airlines has very goin service, despite being low cost. Meals and fin, not amazing, restrooms always clean and staff polite and helpful
It was very long way flight but its good I like the food they serve in EVA air its really good!
Excellent service from check in to boarding the crew is so pleasant to asked
Pleasant crew. Very long flight, a bit uncomfortable at times being seated, but not too bad.
No ice for the drinks. Only gave a half a cup of your beverage. Not enough water. I got very dehydrated.
Polite hard working crew. No complaints really. Meals were not to my liking.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
Excellent. All well and accommodating. Clean and very good food. Peaceful travel experience
Always on time and flight crew were great. Boarding in Manila was a bit chaotic and disorganized compared to Incheon.
Never had a flight delay issue with Korean Air, that's why I always go with this airline.
Flight crew were very attentive and made this trip a pleasure. Plus the fact that this our first time flying business class.
Food choice could be better, plus the crew can walk around and offer snacks and drinks. Also the air-conditioning onboard blows high speed, and very cold makes the trip uncomfortable.
Always have great flight experience on Korean Air. Glad to have been able to book this on Kayak/Under Pricer this year!!
The food is always good and that flight was particularly good.
Absolutely wonderful,love the big clean plane specially the good food.
I’ve always been impressed by the cleanliness of the toilets or, at least, its frequent monitoring, cleaning, and toiletry replacements. The in-flight service by flight attendants is superb.
Not very comfortable seated in the back plane due to turbulence
I always enjoy flying with Japanese Airlines. The whole experience is always a pleasure. This flight was no exception. Thank you Kayak for making it so easy to decide.
Overall, it was ok. The attendants are nice. It was a short flight, and I did not use the restrooms. What I was frustrated was the check-in. I was to fly from ATL to Chicago (American) then change to Japan Airline to go to Japan. I checked in, but I only got a boarding pass for the flight from Atlanta to Chicago. It said I would need to check in for a flight to Japan on Japan Airline site. When I tried to check in on JAL website, it said I need to check in American... It was very confusing.
service was excellent. crew very polite, courteous, and good service especially to passengers like me who is a wheelchair passenger
The flights were on time and the cabin crew were very nice. The only downside was that the food was not good
Very comfortab flight. The flight crew and service was terrific. The food was average at best.
Excellent service, excellent food and beverage options, plenty of legroom
Check in procedure is harder than with other airlines, infotainment system is outdated
great experience - staff were kind and attentive and food was excellent. very comfortable flight that felt much shorter than 14 hours.
JAL is an exceptional airline that shows the true heart of Japanese omotenashi service. If the option is available I’ll always chose it
I would like to add American food so tired of rice after being there for 10 days didn’t want anymore to pay an airline did not have my bag marked right so it is still sitting in O’Hare. I am home.
Attendants were very kind and frequently offered water and snacks. Food was excellent. For some reason, my IFE system would not play dialogue for any media despite my efforts to change to different language voiceovers, restart the system, etc. so I could not watch any videos.
Staff at gate and crew on plane efficient and friendly.
As always, there is that one or two flight attendants that could be better.
It was good. The crew was efficient, food was good
Vegetarian options were not that great. However, the crew and service was awesome
Entertainment was good , comfort on airplane easy hoarding food and drinks was good and a friendly and good service of flight staff
I was good seat to keep stretch my legs . but couldn’t keep my bag in my hand . because they told me can’t keep my seat is no holder , because no seat fronts of us. wish I can put my leg on something higher. but instead of that everything goood.
Good airlines btu ORL airport messed up the return flight for me. Checking out a connecting flight pax is unacceptable.
Although the flight was delayed because of the equipment came in late, I still give them excellent service ..good food selection and in flight entertainment were sufficient.. I will continue to fly with them
Staff was rude and loud. No respect for customers unlike the Starflyer Osaka to Haneda sector where service was outstanding. What a stark difference. Maybe United should learn from ANA how to do customer service.
The go to HK trip will easily giving jetlag, but coming back to Chicago has no jetlag because of the time taking off matter.
More meal choice. There was only pork, beef and shrimp. I could not eat any of it and they had no alternatives
The only notable problem was bathroom facilities. Only one toilet for far too many people, and dirty nearly all the time. Both otherwise, Cathay Pacific is great. Wonderful staff everywhere.
I didn't see any flight attendants offer coffee or green tea. There was regular drink service but after a short meal was served didn't notice that happening.
Just want to do a little more clean up so does not smell like urine.
Short staffs, I ask stewardess to bring me cognac twice during dinner but they didn't bring it!
Mediocre. Nothing special. Bad airline food Never received the food I requested Slow response from ground staff concerning my wheelchair. I was left at a holding area and had to walk the distance to the gate. In Hong Kong
Wanted different plane design with an additional bathroom at the back of the plane.
My biggest complaint is the comfort and no good movies to choose from. My headphones didn't work either. 😔
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
