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3 hours delay ,we changed plane after boarding and waiting inside

Apart from the staff at the airport who were amazing the rest of the experience with scoot was disgusting a very basic flight packed and uncomfortable no consideration to a disabled traveller. And even worse from Singapore to Vienna. All about the money. Not even a complementary coffee or juice. From the airline. The staff at the airport didn't look at me as been disabled and no help not even a wheelchair was offered. The food on the plane was cheap and tasteless and expensive no entertainment on plane and WiFi which had to be paid for was intermittent at best.

Food & lower the prices. Look at Air Asia food look better & affordable

WiFi didn’t work on both sectors so made killing time harder - planes clean modern and good flight crew - would do again if WiFi works

6hrs fly they dont give you a glass of water from seoul to singapore need to buy drink and food plus they charge for bag on international fly is always Free 1 bag from seoul to singapore is Not a local fly you are traveling true asia same story from singapore to Bali no water drink after payment for bag drink cost more the regular airline Well never use this company again we use regular company like Delta korea japan China and even scoot parent company Singapore Air

Boarding was not accordingly after front seat, bmf then back seat. This delayed for at least 40mins or more. The staff at Jakarta can do better. Is chaos at the entry to board the plane. This tarnished Scoot reputation when everyone was talking about it.

Scoot refused to change my flight even though I had booked a flexible ticket. MyTrip wanted to charge me an extra $271 for a ticket that was only listed as $217. I complained about this to scoot and they didn't give a shite. So never again will you be getting money from me Scoot. You can Scoot off.

Me and my Partner were in seats 6A and 6B. (Which we paid a premium for). Unfortunately the person is seat 6C was large and because of his size my Partner was squashed to the point of discomfort and unable to sit properly. We requested to be moved to some empty seats and two hours into the flight the crew moved us. Perhaps it’s time airlines began checking passenger sizes to ensure they don’t encroach into fellow passengers seating space!

Connection flights are smooth, both flight takeoff arrive on time, that will be the best u can expect. Food no order, service no complain, entertainment not seen, cleanliness can be improve.

Extra luggage after you purchase 1 is gonna jacked u up to 800sgd which is so up to the hook... you could buy 3 round trips ticket on that price.. im so disappointed.. im not gonna choose this airline anymore.. horrible experience...