It was a really seamless flight and the entertainment selection was excellent.
The Sears in the 800s are not too good perfect Airbus why cant the new 737 fix that
My experience with the united usually is a really good one. But however, on this particular trip going back to Hawaii from Manila, our flight had gotten canceled. However, the crew handled everything just right, but the Specialist team did not take care of their first class customers very well, Because I lost my first class seat and witch I'd paid for $3879.79 and ened up flying.... Economy on the way back and I have a medical condition to ware i cant sit in Economy seats for very long....And I have to fly first class for a reason, but they told me there was nothing they could do about it. But yet they have an itinerary to follow And It looks to me like they just let anybody grab those first class seats before they took care of the people that have already paid for them!! So when a flight is canceled, they should take care of their first class ticket payers... First because we pay big money for those seats And we count on those accommodations in those benefits... For real good reasons, that's why we pay that kind of money. I'm expecting at least half of A. Refund back to my credit card for you for this...And if I don't get it, I'll never fly united again, it's sad that this happens And some things are out of our control, and I totally understand it, but at least handle your first class holders first before all.. That is what we pay for.
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
Boarding was efficient. Crew was not pleasant and skipped me during a round of beverage service. Older plane with no seat back screens and I couldn’t connect to wifi or their entertainment offerings.
Marked by flight delays on all segments of the trip. Food in first class cabin was mediocre and overhead cabin storage was not adequate. Overall, the premium charge for first class cabin was poor and over hyped. This will be our last flight with UA.
The flight was delayed due to weather issue…WiFi did not work and even though I wanted to pay for WiFi I couldn’t buy it. Overall very disappointing even though I paid and reserved Business class
Crew were fine, drinks and snacks were as well but we were delayed for around 2 hrs which made our entry into Mexico delayed as well with the influx of arrivals at the same time. Sort of wasted our first day of vacation. We left Pittsburgh at 630am and did not arrive in Mexico until late dinner time.
The crew was not friendly . Service was poor. Food was not great. It was also an older plane that ha some equipment issue.
Constant cancellations. One last minute cancellation after they bussed us to to plane. Then they sent me to France to get another connection. A total waste of time and energy
