Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.
Not that good The crew in the plane were rim professional & almost lost in their work distribution
Service needs to improve. Air hostess do not register flyers request and we need to keep on repeating our request to them on multiple occasions
The flight was great. We had to purchase extra long seats for the long flight. But overall it was great.
Superb experience. I hope they bring back the fast track option at Heathrow immigration.
Inexperienced e crew, no personal greeting for gold member, not the same emirates service that I know. I take this flight almost weekly
The service was fantastic. Not much could be done better
Crew in Hyderabad could have been more helpful they were only focused on ripping customers.
CREW manager was rude and nasty Crew was not friendly either and had discriminatory attitude.
We had a connecting flight which is got delayed they didn’t transfer me to another flight and up I have to by 3 new tickets and I have to pay extra luggage fees cost me rs 100000
Not impressed. Only allowed one carry on on such a long flight.
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
Fantastic, the 787-9 is a very beautifully designed plane and it was a pleasure to fly in the Qsuite. The suite did feel slightly smaller than the 777 variant, and the suite door also felt smaller, as I felt more exposed as passengers and crew walked past. Food was too notch, and the service was fantastic. I wish they’d enforce boarding zones more effectively, but otherwise they did really well.
They shld provide food. Between food they are giving 10 hours gap which is toooo much
I had already opted for Vegan food before 2 months yet they say we have no record for it,
I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.
Ultimate customer care humble and excellent service oriented crew , perfect timing maintained by the crew . My profound appreciation.
Polite and helpful crew. My son developed fever. Crew members came and gave him medication and also came and enquired about his health several times.
Asian Veng meal have Non Veg items which is not ok. Pure veg meals option are too less and they have inclusion of Vedgan and Lactos etc... which is taste less
Food and Service inside the flight. Airport service from Qatar is not good mainly because of lack of coordination and not used of seeing so many ppl commuting
Angeles City (CRK)Philippines
Munich (MUC)Germany