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The food on this flight was just terrible. I have a wheat allergy so when booking I ask for gluten free options. The food given was inedible. The bread rolls were rock hard. Once board I was given one and the only thing I could do was eat the chicken slice and piece of tomato on it. Also given was 4 small cubes of fruit, 2 watermelon and 2 pineapple and a bottle of water. My husband had a regular meal and found his very average. Then the evening meal was also disappointing! Some dried out fish with spinach and 3 sticks of dry white sweet potato. No sauce …. 😳 again, the same fruit and water. The passengers had to wait a long time for the dinner food to be served. My husband just wanted to eat and go to sleep so he was a bit annoyed about that. We got off the plane and I was feeling quite hangry. Not enough food or a good eating experience. Emirates used to be a flight we looked forward to… now we are considering looking at other companies for the future.

Nice selection of movies and TV shows. Plane was generally nice, not the newest but nice nonetheless. However, Emirates should have cancelled the flight, as hardly any flights flew out of Dubai at the time. Flight delays and cancellation was poorly communicated and passengers were left guessing and to their own devices on what to do. Connection desks were staffed too thinly, there was one desk with more than a hundred clients and just one poor lady. When I had my flights rebooked, I was told meal vouchers can be scanned using my boarding pass, nope. Was told to comeback for my hotel voucher, none. Had to book my hotel voucher the usual way through Dubai Connect despite having been told twice to comeback to the counters twice.

Good but needs to improve cleanliness Coffee serve cold Needs to raise standard serving food Otherwise good

The crew manager let the staff down by not ensuring special dietary requirements meal were coming in drips . The poor cabin crew did not stop . If organised the cabin could take a short break ..The cabin crew were AWESOME UNLIKE THIER TWO MANAGES!

I was traveling business purposes and I only had one carry on and a personal computer back pack . My carry on was 8.5 kg little more than allowable. At jfk airport check in they did not let me carry it . I was little disappointed.

The amenities offered in the Business class is far away less compared with other Air Companies. Emirates is going down in the competition pricing the same value as Qatar airways for example.

CREW manager was rude and nasty Crew was not friendly either and had discriminatory attitude.

There was a smell front the washroom on flight. There could have been efforts to ensure better sanitation/air circulation once used severally.

Ask for extra blanket if needed. Also middle seating have bad access position to access reading light and vent so only choose those seating if traveling as family or friends, etc.

Cabin crew were not welcoming.was expecting excellent after traveling in Emirates from Houston to Dubai.

Operated by American Airlines. Very chaotic and the crew was bit rough responding any enquiries. Restricted leg space.. Qatar would have been better

The made us waiting and held our passports and boarding pass making us miss our flights

The crew was fantastic and the over flight was perfect as well.

I had already opted for Vegan food before 2 months yet they say we have no record for it,

I liked the overall service and comfort. The only annoying thing was paying for excess baggage at the airport. They have limited options and they don't take all cards.

Better service is needed. I booked for Qatar but I was switched to American way after I bought my tickets.

Transit , Too long for terminal change, for a moment I thought Qatar airlines going to Los Angeles by bus. Please make transit convenient and quick.

The overall experience for the price we paid was mediocre. Nothing outstanding! Check in process was standard. Flight attendants could have been more well mannered. I found it rude when the attendant nudged me with the snack box to grab my attention when not looking. She could have said ,’excuse me’ instead. My son’s in flight entertainment was not working. The food was not great either. The snack options were not so great with kids in mind. Overall, might not travel qatar again.

There was no phone charger, uncomfortable seats, unprofessional flight attendants, didn’t like food

Only negative was dostancevto transfer in Doha with no big golf carts to help us. Walked over 2 miles.