Was not able to buy wifi on the plane given, not available for economy tickets. Was not clear when buying the ticket that this was the case.
The overall experience with STARLUX was phenomenal. One of the best highlights for me was the smooth landing in LA(smoothest landing I’ve experienced ever) and the attentiveness of all your staff from check-in to boarding. Also, flight left and landed between airports on time. I highly recommend Starlux to my family and friends and I’m excited to fly with you again.
I liked everything but I flew business class and StarLux booked another passenger and a one year old , in business class The child cried 80 percent of the flight, the flight was a long 13 hour flight. I’m 75 and I have 10 grand children, I love kids But with that said it still made it not and enjoyable flight. Ask your great flight attendance what they think of the situation, they had to deal with. Let me know what they said Respectfully, Al Eaddy
Everything is smooth. Very good. Except flight arrived SFO 30min late.
Got dinner and breakfast! They had mahjong game in entertainment system. Current movies. Loved the slippers, sleeping mask packet. Great experience for a long flight
Leg room was great. Friendly crew. Food is great. Crew always kept the toilet clean.
Th tray was dirty when pulled it out. Still oily and food stains can clearly see last trip cleaner did not clean well. The toilet sink water did not drain quickly enough.
Majority of the movie entertainment loaded in the aircraft were quite old.
Starlux was great service and awesome food and drinks👍🏼 will take starlux again for my next vacation👍🏼
it they come out with resent movie and good food
Crew was good. Sometimes food was eh. The spaghetti is gross for me. First time i got food, they didn’t provide utensils so i ate with my hands. I was hungry. They gave it to me 20 mins later when a crew member came by. I would fly with them again. Nobody is perfect
Eva air was fine - Trip.com via KAYAK sold my family access to a “VIP” lounge fo a layover in Taipei… i’m please look at my pictures. It was a scam, Trip.com knows it and they are perpetrating a fraud through your web site.
My flight was amazing smooth and the attendants were so friendly and nice
Crew are excellent. Food was good generally. Seats are small and there isn’t much leg room. Overhead bins are very small.
More seat space More bathrooms Charging outlets Plane was old
It was a pleasure to fly with EVA airlines from Taipei to San Francisco.
Although the flight was slightly delayed, it was well communicated with the passengers. The staff are all nice and accommodating, the pilot are very good. I didn’t realize that the plane was on the ground already. It landed smoothly. I’ll for surely recommend EVA Air to my friends.
Flight staff were very courteous and efficient. Aircraft (seats, lavatories, etc) was kept clean and replenished
Great food in business class. Great service by staff. They were all so very nice
Experience was good. Check-in at airport was slower than norm.
Food could be better it was okay. Entertainment seems dated it was something but in this day and age could be a lot better.
The aircraft was massive (A-380) and became crowded with 400+ passengers on board.
Coming back to America was a peaceful flight everyone and everything was perfect
Flight was too cold. I wore a regular cotton tee and it wasn’t enough. It was a night time flight so I would have thought a blanket would be provided to passengers. A 4 hour flight and no options for a meal? I flew Asiana the next day from Seoul to Manilla. Same duration, 4 hours. They give everyone a pillow and blanket and serve a meal. Why is United so cheap and holding back meals and amenities? Also, they promote too much gay stuff and DEI in their advertisements. Please be mindful of other beliefs and don’t shove your gay ideology down my throat.
Staff always with a smile and very helpful with my mom who has mobility issues.
The seats felt very small. We were supplied with pillows and blankets, which was nice. Lots of noise from the bathroom, plus exterior noise. Made it hard to hear the entertainment system, even using my own noise-cancelling headphones. The food was really bad. I generally request a vegetarian meal and one was supplied, but the pasta was cold and hard and there was nothing pleasant about it. Two meals were served on this flight; one was a repeat of the meal I had had on the flight immediately preceding this one, which was bad enough I didn't even try it. Drinks were very limited. All I wanted was water, and on a 10.5 hour flight, I was given 3 cups of about 3 ounces each.
We took business class, It was comfortable and I was able to sleep.
The legroom in economy was better than other airlines. Since my legs are long, that means a lot. Also, the A380 from Los Angeles to Incheon gave passengers a smooth ride. Everything went smoothly from boarding to disembarkation in Incheon. I'd fly Asiana again!
The flight attendant, where kind of rude, there where hiding for almost 3 hours, without doing rounds to see if people needed water or pickup the water cups, the toilets were full of water cups, because they never come back to pick them up.
Amazing service and fabulous syaff. Loved the jumbo jet too, comfortable.
