Flight departed punctually on time. Unfortunately it seems because the destination airport is a secondary airport the airline sees it fit to operate a plane with lower comfort and offerings. There was no inflight entertainment, wifi or let alone a screen to at least track flight status for remaining flight time.
Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable
Very efficient and professional staff. Food was good and so was entertainment selection.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
Crew and food was good, ok leg room if you don’t have a big box under the seat. And the seats are so narrow (I’m only 70kg), will consider an alternate airline next time
Seated in row 6 you are separated from business class close to the toilets. The is a high panel in front that obscures forward viewing, coupled with no window view. Service is limited as the area is not in view of the attendants. It is closer in proximity to economy than business class.
Good. It would be great if comfort seats were available
It never happened. Me flight from Doha to São Paulo was lated and the time of waiting for the luggage arrives when we arrived in São Paulo was about 1 hour and half. So it took a lot of time just waiting the luggage of flight that was already late, consequently we lost the flight to Recife with Latam Airlines and had to go to the Qatar office to arrange another flight to us to Recife, that one with Azul Airlines. It was more 4 hours waiting to this other flight to knows that this other flight was delayed too, total of 5 hours more at the airport to waiting to go home :/
The flight was operated by IndiGo and not Qatar, which is a budget airline from India. Nevertheless, the flight was uneventful.
I’ve flown with Qatar multiple times and the service has always been great. Very professional, organized, the food is delicious and plentiful, tons of entertainment.
The crew could have been more friendly and could have offered to make the beds. Also, Ethiad should have more vegetarian food options.
I booked and paid for a Business Class seat for myself and my wife. 4 hours before the flight i get a call saying the plane they sent doesn't have the correct layout to accommodate all the business class seats they sold me 3 months earlier at a premium of $1500 a ticket. So they have to bump me from Business to Economy and will give me a $400 credit (total of $800 for both seats) that I could turn in at Abu Dahbi for $400 in US cash. They then promised a row that we could have to ourselves and the arm rests would go up so we could spread out for each of us. My wife was taken care of but I was put in the exit row with the flight attendents set as part of the three...and the arm rest did not go up. When we got to Abu Dahbi, they would not exchange our credit for cash as promised. Very disappointed they took my money 3 months ago and refused to reimburse for the change in seats or follow the promises made.
Kayak and Aran grant issuing business class tickets without lounge access and sometimes 1 or 2 connections in economy class. It’s very disappointing to find out that after buying the ticket. Never buy tickets on kayak and Aran grant again
There was not any issues with the Etihad Airways. Staff was excellent and I love the variety of movies and games that they provided.
I missed my flight ,staff unhelpful, they sat and watched me wait ,gangway door closed, English was a problem no announcement I was on time now I missed my month vacation ,lost 1400 bucks no refund I'm sick to my stomach
It’s a business class ticket but they didn’t give a lounge access
I paid 44 $ for seat upgrade (22D) and my seat was stack in high position for all the 6 hours of flight. I don't recommend the upgrade. I am looking to get my upgrade payment back
More leg space than other flights, but *maybe* narrower seats
Poor boarding with incorrect gate numbers. Poor service they told me to throw away brand new water bottles. Poor immigration officers most likely American who hates Muslims. Poor service in the plane with no Urdu language sign posted anywhere. Horrible seats with no comfort at all they think people traveling in economy are animals. Slow food and water services. Slow baggage arrival.
Very delayed and uncomfortable seats. Nothing written in Urdu for Pakistanis. Tons of Pakistanis use the airline they should ensure the airline is accommodating them properly.
