|Top route||Catania Fontanarossa to Milan Malpensa|
|Top airport||London Gatwick|
Cons: Seat numbers, check in capacities
Pros: The crew didn't give me headache for practicing my religious duties to do my prayers in the galley, as has become a new practice in some class airlines recently.
Cons: The seats don't recline. I'd preffered that they would do.
Cons: They could offer a bottle of water for the people who payed the extra fee for the sitting in front
Pros: Quick boarding and landed earlier than scheduled.
Cons: The air-con was too cold. The seats don't allow you to sleep as there's no where to rest your head against.
Cons: There is literally no way to contact this company, even with the pandemic going on, to cancel this flight. I tried so many times and different ways.
Cons: Not cancelling this flight and 5 other flights.
Pros: Flight crew, especially the lead pursuer is very good and demonstrated a professional and courteous attitude
Cons: seats don't recline, no entertainment system
Cons: Easyjet does not offer corona rebooking - bad!
Cons: Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!
Pros: On time, smooth and professional
Cons: Nothing - the best part of this flight is that is so short :)
Cons: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.
Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.
Pros: Price. Efficiency
Cons: I got an email that the flight was canceled then another that it was on time. This caused confusion and distress
Pros: Competent crew
Cons: Very late
Cons: Terrible boarding after 2 hours.
Pros: The staff handled everything really well. Continuously being updated to the delay reasons.
Cons: Being stuck on a plane on the tarmac for 2+ hours, before being moved to a corridor, and then a bus, and then boarding a new plane. No information about delay compensation or refunds being given. No provisions for providing food or drinks for the toddlers/babies/children that had been kept on the plane for a couple of hours.
Cons: Was good flight overall, clean, friendly staff,
Cons: The attitude of ground staff
Pros: It was very quick and arrived ahead of time.
Cons: Flight not on Time Super hot temperature on board (almost unhealthy)
Pros: Crew excellent, really looked after a single mum who's very young son kicked off on take off. Very helpful, always friendly. Pilots kept us updated at regular intervals.
Cons: Disembarkation at Bristol Airport could have been a lot better. Had to wait on board for ground crew to arrive.
Pros: I was given trouble when boarding the flight
Cons: Better customer service
Pros: That we got home
Cons: It was 2 hours late which meant we missed our train and got home 4 hours late
Cons: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel
Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue
Pros: Great crew and comfortable seat
Cons: Flight was delayed ridiculously and were not informed of what time it was delayed to until shortly before departure. Been told due to fog but other flights were leaving in the meantime!
Pros: nothing to like about this flight
Cons: just try to be on time, for once.
Pros: the length of the flight and check in was fast with the machine
Cons: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar