|Top route||Calgary to Vancouver Intl|
seamless experience, thank you.
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Connection to Toronto was terrible. Needed an escort to the connecting flight. Baggage-never made it to connecting flight. We barely made the connection to Toronto. Never going WestJet again:(
Really different experience sitting in business! Comfortable and great service.
Long delay die to pet mix up. Also bags took forever to get to carousel
Too many delays from start to finish of the trip
Coffee left a lot to be desired
There wasn’t an option for not applicable under food. No food on this flight. Good coffee though.
Cons: Waited in the main terminal almost two hours before the check in desks were open.
Pros: They cancelled the flight
Cons: How about a refund?
Pros: Cabin crew was okay
Cons: I would’ve appreciated if the crew did not blame a very evident turn-around delay on weather. The TAF and METAR in Halifax do not support that. It looks more like the crew was trying to hide their incompetence. This delay prevented me from catching my connection in Calgary. Needless to say, Westjet refused to take their responsibilities.
Pros: The seat was the most uncomfortable seat I have ever sat in, almost unbearable.
Cons: No food option on a over 5 hour flight was no good.
Pros: Declined me to board my flight
Cons: Patience when you are travelling with a child
Pros: Westjet crew are always amazing
Pros: All excellent
Cons: Snacks without caffeine
Cons: Less mask nazis. Not flying again
Pros: Short and sweet.
Cons: We changed planes in Calgary, and we could have used better signage. Half of our flight got lost and ended up in the wrong gate. We all had to quickly backtrack. Thankfully we had enough time, but if our next flight had been earlier, we could have lost our connection.
Pros: Professional, but friendly crew.
Pros: Travelers well spaced out
Cons: Nothing given the current circumstances.
Cons: They closed the check in counter early. No kiosk check in was available. No one was in their airport office and neither we, nor airport staff, were able to reach them via the onsite contact info provided. As a result we missed our flight.
Pros: Brian at the desk in ft Lauderdale was fabulous great personality pleasant smile just delightful
Cons: I was not on this flight as a mistake was made by either Kayak or WestJet. I was not refunded my money which I think is unfair.
Cons: Some sort of entertainment. More comfortable seats.
Pros: It was on time and not overbooked
Cons: Nothing it was economy
Pros: seat was the worse, but ok overall
Pros: was just ok, nothing spectacular
Cons: west jet customer service reps in mobay are no good. they need customer service training
Pros: the flight crew made our flight very comfortable and pleasant. One flight attendant ( didn't spot her name) had such a gentle sense of humour while serving us-it was nice. Flight attendants at times seem like strict teachers - so it was nice to smile and laugh - especially now with such fear of flying due to COVID-19
Cons: Boarding process could be a little smoother and less frantic
Pros: Cleanliness of the plane Great crew
Cons: More information about when to check-in and seat selection. We checked-in 24 hours before, and most seats were already filled.
Cons: It was a little hot in there
Pros: It is a no frills airline. Cabin crew were friendly.
Cons: No entertainment, no food