Traveler reviews
Overall rating
6.4
Good
Based on 182 reviews
Boarding
6.9
Comfort
6.7
Crew
7.6
Entertainment
5.8
Food
5.6
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Find cheap flights on WestJet
Round-trip
Economy
WestJet information
| IATA Code | WS |
|---|---|
| Routes | 383 |
| Top route | Calgary to Vancouver Intl |
| Airports served | 87 |
| Top airport | Calgary |
WestJet traveller reviews
Pros
"All courteous and friendly staff."
(in 86 reviews)
"Westjet crew are always amazing."
(in 438 reviews)
"Left early and arrived early."
(in 18 reviews)
Cons
"Not great in flight entertainment."
(in 182 reviews)
"So much leg room!"
(in 44 reviews)
"More information on the three-hour delay"
(in 53 reviews)
Recent reviews
Traveler rating
1586
783
483
414
13
Find reviews that mention:
flight was on time
flight was delayed
flight attendants
great flight
flight from toronto
crew was great
entertainment system
good service
leg room
plus seat
hour delay
arrived early
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10.0
Great value
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10.0
Best value
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10.0
Best value
review from
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10.0
Nothing. The crew did well with a relatively full cabin.
review from
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2.0
Awful customer support. Never again
review from
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10.0
Seamless travel, friendly and attentive attendants, no delays, luggage in great shape.
review from
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8.0
Let people bring drinks onboard
review from
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6.0
Very tight seats, no in flight entertainment for a 5+ hour flight
review from
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8.0
Glad that the staff didn't push the mask wearing. Good flight overall
review from
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10.0
The staff was very accommodating and very polite .
review from
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10.0
First time for me to fly WestJet and I had a great experience! Love the teal / green colors (my favorite) and the flight crew was great. Looking forward to flying WestJet again soon.
review from
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10.0
Check-in was easy and the representative was friendly and helpful in delaying with my special requests for my medical needs. The plane was delayed, but once boarding started things moved quickly. The delay resulted in arriving 40 minutes later than originally anticipated. Other than that everything was great!
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10.0
Westjet went above and beyond. My 16 yr old (minor) visible minority with a physical disability had a flight booked with @aircanada and had to show proof of the actual card his flight was purchased on because it could of been “fraudulent” Last minute West Jet got him on a flight asap #thankyouwestjet
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2.0
The seating was very uncomfortable the plane was overheated
review from
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2.0
They cancelled
review from
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10.0
Great experiences.
review from
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8.0
The smoothest landing from Atlanta to Calgary I’ve ever had.
review from
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10.0
Free headsets
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10.0
Coffee on board
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10.0
Great and excellent attention to detail blessings
review from
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10.0
The row behind me had only one individual so I moved seats to be more comfortable. Not a fan of the food options considering the good stuff you have to pay for.
review from
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10.0
Was very on time. Flight attendances were great. Great experience
review from
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4.0
Zero comms from captain or flight deck even when we were delayed on the ground for more than 40 minutes
review from
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8.0
Have more options of food Not to have to walk 20 minutes to go catch the same flight as the one you were just in!(westjet)
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10.0
It was a good flight experience overall. The only thing I dislike was not being able to recline the seats on this aircraft especially for a night flight.
review from
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8.0
Better snacks. But for the most part everything was good.
review from
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10.0
The seats were tight, even for a average size person.
review from
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10.0
The seats are very tight, even we an average size person it was a bit of a squeeze.
review from
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10.0
I will flight wth Westjet next time
review from
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8.0
Everything was super quick. Had my bags and left the airport within 20 mins of landing.
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Flight status
WestJet route map
Top airports served by WestJet
- Calgary Airport (YYC)
- Toronto Pearson Intl Airport (YYZ)
- Vancouver Intl Airport (YVR)
- Edmonton Airport (YEG)
- Winnipeg Airport (YWG)
- Halifax Intl Airport (YHZ)
- Las Vegas Harry Reid Intl Airport (LAS)
- Los Angeles Airport (LAX)
- Victoria Intl Airport (YYJ)
- Cancun Airport (CUN)
- Kelowna Airport (YLW)
- Phoenix Sky Harbor Intl Airport (PHX)
- Ottawa Airport (YOW)
- Palm Springs Airport (PSP)
- Abbotsford Airport (YXX)
WestJet contact information
- WS IATA Code
- 800-5381-5696 Call
- westjet.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.