|Top route||Montpellier Méditerranée to Nantes Atlantique|
|Top airport||Nantes Atlantique|
+ the crew was great + clean airplane - we had priority boarding and there was no call for priority boarding - we had a fast lane (received in the email the info, but not showing on the boarding card) and it was complicated to manage to use it in the MRS airport. The security line was immense and there was no sign whatsoever informing us about Fast Lane, but we found it and had to find the email confirming we had special attention offered by Kayak in the airport of Marseille, etc.
Very well organized. Load plane from front and back. Disembark from front and back also. You scan your boarding pass at gate, then get on a bus that drives you to where you board plane. The Europeans are so efficient! The US needs to learn from them!
I paid extra for my carry on but it is for “check-in” only. The only way my carry on can go with me to the cabin is to pay another extra 50 Euro under “priority boarding”. This luggage policy is confusing and basically it’s price gouging!
flight impossible to reach cause of deficiency of yours "services"
Le vol a été annulé sans aucune autre proposition respectant nos dates et nos tarifs engagés. C'est de la prise d'otage et nous allons devoir lancer une procédure si le remboursement ne se réalise pas rapidement.
Vol retardé et aucune informations
We were on time
Plutôt une bonne surprise pour ma première expérience en vol « low cost ». L’aller Lyon/Olbia était certes un peu « Cheap » (A320 vieillot / communication équipage minimaliste), mais le retour était impeccable (A319 correct / excellent commandant de bord) malgré les conditions météo.
Nous avons payé un supplément bagage en réservant avec kayak. Nous avions donc une valise cabine. Finalement un supplément de 50€ nous a été demandé ! Et nous avons dû mettre des masques. On espère qu’au retour ça ne se passera pas de la même manière …
Funny crew with a great sense of humor.
To cancel flight as I requested 7 days ago !! Instead you gave me run around saying I had to call airline - called them and they said I had to cancel with Kayak or not possible. First time booking with Kayak and last - terrible experience
Everything was a mess apart from the crew.
IT WAS CANCELLED AND THE AIRLINE DIDN'T TELL ME, AND KIWI TOLD ME 10 MINUTES AFTER IT WAS SUPOSED TO TAKE OFF. AND DIDN'T HAVE ANY FLIGHT PROVIDED BY VOLOTEA NOR KIWI, I HAD TO BUY MY OWN AGAIN
We had to wait 1h to register the luggage, then the flight was delayed and arrived 1h15 later than expected
I paid extra money at the Barcelona airport to register and get my boarding pass ! I’ve already register 2 days before but didn’t get my boarding pass by email ! Unacceptable
Use less plastic. Use biofuels. Use solar panels and electric vehicles.
We had pay 50 euros taxe bagage to aéroport and we have already pay with kayak option bagage cabine It is not normal Bad service of kayak
The seat il very hard.
Pros: Crew was great
Cons: Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess
Pros: Quick flight, arrived early! That part was great!
Cons: Boarding is a joke. Everyone hoards the gate and there is no organization. Recommend using boarding zones. Italians have no idea how to make lines.
Pros: That finally we arrived. 6 hours delay.
Cons: Everything. Poor management from Volotea and very poor services from SACBO.
Pros: The crew did a fanstastic job!
Cons: The seats werent the best and my seat didnt have a window.
Pros: Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?
Cons: Going anywhere but Catania
Cons: We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us.
Cons: Beware of checked baggage, the costs are astronomic (around 60 usd per bag)
Cons: Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure
Cons: High baggage and other fees that are not publicized. Web site just says check bags start at 15 euro, actual price was over 50 euro.
Cons: Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro.
Pros: Simplicity and welcome with a smile
Cons: The departure gate was far
On board Volotea flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Volotea assistance team will most likely ask you to pay extra for checked luggage.
Volotea offers direct flights to 93 cities in 15 different countries. Nantes, Montpellier, and Toulouse are the most popular cities covered by Volotea.
Volotea concentrates most of its flight operations in Nantes.
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