|Top route||Bangkok Don Mueang Intl to Hat Yai|
|Top airport||Bangkok Don Mueang Intl|
Pros: This is a budget airline and they get you to where you going at good price
Cons: They pack you in all together even though there are open seats available and leave you there as if you've done something wrong
Cons: fraud on the baggge fee. Had already tried to pay on web sire, but tmdid not work. Then they charge more than twice the price at airport.
Cons: No explaining delay before take off and after arrive
Pros: I am grateful for small mercies. ... it was on time!
Cons: Not being fleeced / ripped off cheated out of money as I check in. The website purposely does not allow payment of bags just so they can get more at airport. ... Staff admitted it was regular complaints and they did not care... Not my sort of pleasurable flight..
Cons: Good service
Pros: The ground staff service was really poor, the air-cond on-board was warm instead of cold, when arrived Singapore, the body sweaty.
Cons: The pre-book luggage service and check-in ground staff service in Bangkok airport. It's really disappointed.
Pros: Professional and very accommodating crew
Cons: They had mosquitos entire flight, they could have sprayed bug spray or do something about it
Pros: Just expect , what is expected from a low cost carrier.
Pros: I had very low expectations after reading some reviews for this airline. But I was pleasantly surprised. Staff in Bangkok was nice, paid for bags, everything went smoothly, and the plane was not dumpy at all.
Cons: nothing, it was a short simple flight.
Cons: The plane was COLD and no blankets to be found.
Cons: On time
Cons: Thai Lion delays all the times and they never try to compensate it with a bit of refreshments or anything. They took the passengers for granted
Cons: Thai Lion will rip you off on checked in luggage if you pay during checking in for your flight. I paid almost $300USD for one suitcase that weighed 15 kilos. When asked, they said I should have paid in advance. I expected to pay for checked in luggage, but $300 bucks is Ridiculous!!
Cons: The air conditioner on this flight does jot okay
Pros: short flight
Cons: the landing
Pros: Decent price
Cons: There was a large group that seemed like a class trio with over 20 children who were loud and rude the entire flight. Parents and flight attendants did not tell them to calm down or act more polite.
Pros: Price was great.
Cons: Charges 300 Baht per kilogram after 7 kg. We ended up switching out all goods that had to be checked and just carried our backpacks on. Was a big hassle.
Pros: The plane didn’t crash and we made it to our destination
Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.
You get what you pay for
Pros: Basic no frills airline. Good baggage allowance
Cons: Very poor website
Cons: There baggage weights are ridiculous! 40 lbs for economy plus 30 lbs for economy..? Give me a break! Cost me the same amount for my baggage penalty for 5 lbs overweight as my tickets for two! Especially when they tell me to add the extra weight to my carry on... so what's the big deal? Same total baggage weight! I'll never fly with them again!
Delayed boarding and baggage claim made me miss flight
Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.
Below average I'd say
Cons: Very little leg room, no complimentary water or snack.
Pros: The plane was new
Cons: Check-in was a disaster, boarding took for ever, getting the luggage took longer than the flight. English is unknown by ground staff. And the plane times had changed.
Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.
Pros: It was awesome, everything was great....
Missed the flight due to bad communication
Cons: I was in line for the flight and they closed the gate without notifying me
You get what you pay for.
Pros: The flight was cheap.
Cons: The seats were uncomfortable and the food was unpleasant. Also, there was an hour delay but they never announced a delay, it just happened and not one really mentioned why until right before we were actually about to take off.