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Flight was 3 hours delayed No txt or prior info given Food options were given at a local restaurant at the airport and the passenger had to pick between the two choices. Unfortunately we could not eat either of them due to dietary restrictions

The check in experience was not good. I have never flown an airline that weighs each and every item meticulously. I would not fly spice jet again.

air conditioning was not upto mark, flight delayed more than an hour

ok ok

They cancelled the Kandla- Delhi flight without notice, did not provide me to use other airlines. Their own airlines connection would have rendered me to miss my international flight Delhi to EWR . I spent 5600+ , but got the nastyjet

No food no coffee late boarding late landing its meh!

Very unprofessional attitude

There were a myriad of problems many of which I posted on SpiceJet tweeter handle: * mobile boarding pass printed without qr/ bar code - tweeted airline support team for 2 days, no response. * unregistered my QR frequent flyer to the online check-in, information was not reflective anywhere- now the miles are missing. * return flight had 2 consecutive delays, electronic message prompts stated it as technical delay. No staff engagement at boarding gate, no announcements at airport. * the boarding gate podium remained unattended for most parts - no one to inquire or assure - very disappointing * I tweeted airline handle again and received a response this time - their marketing line, "no one plans on a delay..." some of us tra eling professionals do know that. * requested engagement and assurance from staff at boarding gate as flight was behind 2hrs30mins. No food, water, conversation, customer service was on offer even as a gesture. * finally a snack pack arrived - again extremely scrambled an approach during distribution - no announcements were made to keep people from congregating around the boarding podium amid covid times. * I objected and was told we haven't invited anyone bit failed to understand the argument that nothing is being communicated from the airline, ergo the confusion and the bottle beck * even if SpiceJet eventually embraced a gesture to retain goodwill the execution literally soiled the intent. * the aircraft for 8254 DEL/KOL was perhaps sat in the hangar for ages; filthy, loosened spares, accessories, fittings, the screen frames hanging loose, the chair recline buttons missing, the overhead luggage bins cracked, separation panel hanging lose - unsure how safe was it to fly the plane and was certainly happy the cockpit crew concluded a safe landing. Not impressed with SpiceJet overall ownership and customer experience skills at all. If there is a negative score below POOR, that's what they deserve. Customers cannot be expected to read operator mind or intentions, it's the execution that counts and Spicejet were certainly rookies last eve.

Pros: Yes it's good

Cons: Crowd less flight got departure easily

Cons: They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis .

Pros: Nothing

Cons: Never fly spicejet

Pros: The crew on board were very friendly.

Cons: Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet.

Pros: We arrived

Cons: The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India

Pros: Staff was great, seat to be desired

Cons: More leg room

Pros: Good team on the aircraft

Cons: Terrible at communicating of delays. We were left wondering what was going on for 3 hours.

Pros: The Spicejet staff is very uncooperative . They failed to keep their promise to help change the departure date because of death in the family. They said they will help me change the ticket although I was willing to pay the penalty. Kayak should investigate this ad try to help customers PNR LDGLGQ Ref letter for complaint to Spicejet customers care 04972182 Mahfuzur Rahman Tel 901 2384134

Cons: Avoid recommending these agencies for the above mentioned problems. And help reimburse my money Mahfuzur Rahman.

Pros: Crew was friendly.

Cons: I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience.

Cons: No Entertainment very noisy plane ..didn’t give a blanket also

Cons: Cramped seating. No recline Ended up with sore leg after only 01:10 flight. Security at PNY ludicrous. They tie your luggage with plastic ties. Once at the hotel you need scissors or a knife to open it, and guess what, because of security, your sharp objects are inside the luggage! I understand that it creates jobs, but frankly I cannot see the added value of this procedure in terms of security... On the light side, there is a very formal notice listing people excluded from security procedures, including the President, [...] former prime ministers and their spouses (!), and .... the Dalai Lama!