|Top route||Burbank Bob Hope to Oakland|
|Top airport||Denver Intl|
Clean, organized flight and crew. Hot meal would be nice but I understand why it’s not happening.
Short flight at good prices - PHX airport pales in comparison to the super-ease of LGB airport
The same service crew members from my Islip to Nashville were the ones for the Nashville to LAX flight. They were very nice!! Flight was not “horribly” full with some middle seats open.
Flight was not packed with passengers. The crew service members were very nice and actually gave the whole can of soda instead of just a glass!!!
Bag claim exceptionally fast
first (and possibly last) time flying Southwest. Did not appreciate paying "business" just to find out all I got was the "privilege" to board first (no business class or seat assignments - just first come first served). To make matter worse, on the flight back, despite being the third to board to plane, most of the front seats were already taken (some due to special needs, which is fine). Rip off.
Smooth and happy Trails!
Short flight, no beverage service. On time arrival.
Efficient and convenient :-)
Great flight. Left on time and arrived a bit early
Flight attendants were wonderful. Very helpful and always polite
Pros: 737 Max (new plane, clean, bright)
Cons: An older passenger near me was a tech novice and didn't have headsets for her movie via her phone. The flt attendant was correct that the passenger should have a headset, but she was pretty short a few times with the passenger (who was 70 yrs old). Also, the flt attendant later denied the passenger's request for water although it was for a 4th serving. Nonetheless, a request for water should never be denied. The darn agricultural form was simple but a pain to complete because of persistent turbulence for 90 minutes. My handwriting looked like a 5 yr old.
Pros: 737 Max (new plane, clean, bright)
Cons: Alcohol and snacks for sale.
As usual, Southwest employees showed integrity and good personality as they did their job well while adding some humor to the process which is always appreciative. I always try to fly southwest.
Great flight. No issues at all.
Flight was delayed for 2 hours in Baltimore. For at least an hour, no one knew what was going on. There was an issue with loading baggage, but the airline crew could not fully explain the problem. Apparently, it was related to staffing and an “overwhelming” amount of luggage. Hmm.
I like the free movies. Option to buy internet and the snacks.
Flight was delayed by roughly a hour.
Delayed flight. Seating uncomfortable at best. Crew was great given hardships.
Flight got Delayed 3+ hours. Had to change gates. Said the delays were do to weather and then there was a problem with the plane itself
Flight cancelled and they wanted me to fly the next day instead. I had to book on another airline to get home.
Easy as pie.
Easy to check in. Easy to board. No problems.
5 hour delay. Only $100 voucher did not cover all my expenses
We were delayed two hours. But the time kept going up. So we were there early (on time) for no reason. They then broke my bag when on transport. Extremely bad experience.
Sat on tarmac for over an hour waiting for a gate.
Once boarding was started, it went fast. Flight was smooth and we were on time. There are discrepancies with the information in the app. The app said the flight was delayed but it still had the original departure time. Lines to check baggage were too long. There were not enough people checking baggage.
On board Southwest flights, cabin baggage should not exceed 60x40x25cm. If your hand luggage is bigger, the Southwest assistance team will most likely ask you to pay extra for checked luggage.
Southwest offers direct flights to 118 cities in 12 different countries. Oakland, Burbank, and Las Vegas are the most popular cities covered by Southwest.
Southwest concentrates most of its flight operations in Denver.
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