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Sky Airline customer reviews
6.5
Based on 113 verified guest reviews
6.3Comfort
6.5Boarding
4.9Entertainment
7.3Crew
5.0Food
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This airline scams people into paying multiple times for their baggage. I prepaid $150 for my son's baggage roundtrip from Miami to Cusco. We he checked in at Miami, they said it was not paid for in their system and they would not let him board the plane unless he paid $88 for the baggage despite him showing the receipt that I had already paid. THEN, when he landed in Lima, they told him he had to pay another $73 for his bag to get to Cusco or they would not let him board...even though he now had 2 receipts showing he paid! I called to let them know of this error and that I wanted to be refunded for the additional $161 they charged him. I also wanted to make sure that it was showing in the system that we had already paid for the baggage so that this would not happen again on his return flight. They assured me it was in the system, but when we went to check in for his return flight, they said it was not in the system (despite me showing all 3 of our previous receipts and where it had come out of my bank account) and made us pay another $73 for his baggage or they would not let him on his return flight! I have called twice and emailed twice with no resolution. We paid $384 for one normal size and weight bag. They did the same thing to my mom on a flight the week before! I truly believe that they are scamming customers out of hundreds of dollars. I would like to know what agency I can report this fraud to as trying to address it with the airline has not worked.
Disorganized. Multiple flight time changes both ways and double dipping charging for carry on bags/checked bags. We booked directly through Sky to avoid 3rd party agent hassle. Unlikely to fly again with this airline.
The boarding process is one huge mess
Mala,
Changed schedule without notice , canceled flight, mediocre competition, no help with the lost connecting flights.
Bare bones flight no entertainment minimal, if any food or beverage. warm beer only if you want a cocktail
Sky canceled our 8 am flight at 1 am. However Kiwi.com, who we used to book our flight (because sky airways online system would always give us an error message when we entered our payment information ) didn’t claim it was a cancellation but simply a 12.5 hour delay, and rescheduled our flight for 8:30 pm. This would have left us stuckk at the airport for 12.5 more hours, as we we staying at the Wyndham hotel at the airport. We were unable to request a refund this through kiwi because they don’t allow refunds for any schedule changes with less than 24 hours difference. Kayak and sky airline’s own websites showed the flight as cancelled. Only kiwi showed it as a very very very delayed flight. This way kiwi can keep our money. Ugh. We tried for hours to request a refund at the sky airlines website, but there was always an error at the very last step where you enter your refund credit card information. We ended up being forced to request refund vouchers which are good for 12 months but which we will likely never use. We ended up booking new flights with Latam airlines that got us out at 8:40 am. We will never use kiwi.com again.
my flight was canceled without reason or possibility of resuming another flight within the time frame of my trip I could not contact an adviser either by email or by telephone because no communication possible on the website I could not have the flight reimbursed I find this way of doing things by the company inadmissible I have lost €250 it is theft I do not recommend this company and I consider that you have not done your job because I have not obtained any help from your part
overcharge for everything.
J’ai réservé avec Kayak. Sur mon billet de confirmation il était noté que j’avais droit à des bagages pour chaque passager mais on m’a fait payer 36 dolllars pour l’un des passagers.
Sky Airline flight status
Fri 6/13
Sky Airline route map - Which destinations does Sky Airline fly to?
Find out which destinations you can fly to direct with Sky Airline by entering your departure airport. If you want to know if Sky Airline flies a certain route, enter both the departure and destination airport before hitting search.Fri 6/13
All Sky Airline flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 5360 | Lima (LIM) | Iquitos (IQT) | 1h 50m | • | • | • | • | • | • | • |
| 5323 | Tumbes (TBP) | Lima (LIM) | 1h 45m | • | • | • | • | • | • | • |
| 5007 | Lima (LIM) | Cusco (CUZ) | 1h 20m | • | • | • | • | • | • | • |
| 5564 | Lima (LIM) | Sao Paulo (GRU) | 5h 5m | • | • | • | • | • | • | • |
| 5101 | Lima (LIM) | Arequipa (AQP) | 1h 30m | • | • | • | • | • | • | • |
| 5361 | Iquitos (IQT) | Lima (LIM) | 1h 40m | • | • | • | • | • | • | • |
| 5322 | Lima (LIM) | Tumbes (TBP) | 1h 50m | • | • | • | • | • | • | • |
| 5008 | Cusco (CUZ) | Lima (LIM) | 1h 30m | • | • | • | • | • | • | • |
| 5615 | Cusco (CUZ) | Arequipa (AQP) | 1h 10m | • | • | • | • | • | • | • |
| 5618 | Arequipa (AQP) | Lima (LIM) | 1h 30m | • | • | • | • | • | • | • |
| 5227 | Piura (PIU) | Lima (LIM) | 1h 30m | • | • | • | • | • | • | • |
| 5288 | Lima (LIM) | Trujillo (TRU) | 1h 10m | • | • | • | • | • | • | • |
| 5289 | Trujillo (TRU) | Lima (LIM) | 1h 10m | • | • | • | • | • | • | • |
| 5581 | Punta Cana (PUJ) | Lima (LIM) | 5h 5m | • | • | • | • | • | • | • |
| 5166 | Juliaca (JUL) | Lima (LIM) | 1h 40m | • | • | • | • | • | • | |
| 5165 | Lima (LIM) | Juliaca (JUL) | 1h 30m | • | • | • | • | • | • | |
| 5565 | Sao Paulo (GRU) | Lima (LIM) | 5h 25m | • | • | • | • | • | • | • |
| 803 | Lima (LIM) | Santiago (SCL) | 3h 45m | • | • | • | • | • | • | • |
| 802 | Santiago (SCL) | Lima (LIM) | 4h 0m | • | • | • | • | • | • | • |
| 5190 | Lima (LIM) | Tacna (TCQ) | 1h 45m | • | • | • | • | • | • | • |
| 5191 | Tacna (TCQ) | Lima (LIM) | 1h 45m | • | • | • | • | • | • | • |
| 604 | Santiago (SCL) | Sao Paulo (GRU) | 3h 45m | • | • | • | • | • | ||
| 605 | Sao Paulo (GRU) | Santiago (SCL) | 4h 25m | • | • | • | • | • | ||
| 5628 | Puerto Maldonado (PEM) | Cusco (CUZ) | 0h 40m | • | • | • | • | • | • | • |
| 5627 | Cusco (CUZ) | Puerto Maldonado (PEM) | 0h 50m | • | • | • | • | • | • | • |
| 5670 | Buenos Aires (AEP) | Lima (LIM) | 5h 0m | • | • | • | • | |||
| 5670 | Santiago (SCL) | Buenos Aires (AEP) | 2h 5m | • | • | • | • | |||
| 644 | Santiago (SCL) | Montevideo (MVD) | 2h 15m | • | • | • | ||||
| 645 | Rio de Janeiro (GIG) | Montevideo (MVD) | 3h 15m | • | • | • | ||||
| 645 | Montevideo (MVD) | Santiago (SCL) | 2h 35m | • | • | • | ||||
| 644 | Montevideo (MVD) | Rio de Janeiro (GIG) | 2h 45m | • | • | • | ||||
| 5426 | Lima (LIM) | Pucallpa (PCL) | 1h 15m | • | • | • | • | • | • | • |
| 5619 | Arequipa (AQP) | Cusco (CUZ) | 1h 10m | • | • | • | • | • | • | • |
| 5226 | Lima (LIM) | Piura (PIU) | 1h 40m | • | • | • | • | • | • | • |
| 5412 | Lima (LIM) | Tarapoto (TPP) | 1h 35m | • | • | • | • | • | • | • |
| 5413 | Tarapoto (TPP) | Lima (LIM) | 1h 20m | • | • | • | • | • | • | • |
| 5427 | Pucallpa (PCL) | Lima (LIM) | 1h 15m | • | • | • | • | • | • | • |
| 621 | Rio de Janeiro (GIG) | Santiago (SCL) | 4h 55m | • | • | • | • | • | • | |
| 620 | Santiago (SCL) | Rio de Janeiro (GIG) | 4h 0m | • | • | • | • | • | • | |
| 5209 | Lima (LIM) | Ayacucho (AYP) | 1h 0m | • | • | • | • | • | • | • |
| 5210 | Ayacucho (AYP) | Lima (LIM) | 1h 5m | • | • | • | • | • | • | • |
| 2435 | Santiago (SCL) | Puerto Montt (PMC) | 1h 47m | • | • | • | • | |||
| 2435 | Puerto Montt (PMC) | Balmaceda (BBA) | 2h 8m | • | • | • | • | |||
| 2436 | Balmaceda (BBA) | Puerto Montt (PMC) | 0h 10m | • | • | • | • | |||
| 2436 | Puerto Montt (PMC) | Santiago (SCL) | 1h 45m | • | • | • | • | |||
| 5554 | Cancún (CUN) | Lima (LIM) | 5h 20m | • | • | • | • | • | • | |
| 5553 | Lima (LIM) | Cancún (CUN) | 5h 45m | • | • | • | • | • | • | |
| 2228 | Santiago (SCL) | Copiapó (CPO) | 1h 31m | • | • | • | ||||
| 2151 | Santiago (SCL) | Temuco (ZCO) | 1h 27m | • | • | • | ||||
| 5671 | Buenos Aires (AEP) | Santiago (SCL) | 2h 30m | • | • | • | • | • | • | • |
| 5671 | Lima (LIM) | Buenos Aires (AEP) | 4h 35m | • | • | • | • | • | • | • |
| 1681 | Buenos Aires (EZE) | Santiago (SCL) | 2h 30m | • | • | |||||
| 1681 | Salvador (SSA) | Buenos Aires (EZE) | 4h 50m | • | • | |||||
| 1680 | Santiago (SCL) | Buenos Aires (EZE) | 2h 0m | • | • | |||||
| 1680 | Buenos Aires (EZE) | Salvador (SSA) | 4h 20m | • | • | |||||
| 2407 | Puerto Montt (PMC) | Punta Arenas (PUQ) | 2h 14m | • | • | |||||
| 2152 | Temuco (ZCO) | Santiago (SCL) | 1h 23m | • | • | |||||
| 631 | Florianopolis (FLN) | Santiago (SCL) | 3h 50m | • | • | |||||
| 630 | Santiago (SCL) | Florianopolis (FLN) | 3h 10m | • | • | |||||
| 2008 | Punta Arenas (PUQ) | Puerto Montt (PMC) | 2h 13m | • | • | |||||
| 5580 | Lima (LIM) | Punta Cana (PUJ) | 5h 20m | • | • | • | • | • | • | |
| 2227 | Copiapó (CPO) | Santiago (SCL) | 1h 21m | • | • | |||||
| 525 | Santiago (SCL) | Mendoza (MDZ) | 1h 5m | • | • | |||||
| 526 | Mendoza (MDZ) | Santiago (SCL) | 1h 1m | • | • | |||||
| 470 | Santiago (SCL) | La Serena (LSC) | 1h 8m | • | ||||||
| 470 | La Serena (LSC) | Calama (CJC) | 1h 30m | • | ||||||
| 263 | Calama (CJC) | Santiago (SCL) | 2h 10m | • | ||||||
| 300 | Santiago (SCL) | Arica (ARI) | 2h 41m | • | ||||||
| 301 | Arica (ARI) | Santiago (SCL) | 2h 37m | • | ||||||
| 320 | Santiago (SCL) | Iquique (IQQ) | 2h 23m | • | ||||||
| 321 | Iquique (IQQ) | Santiago (SCL) | 2h 18m | • |
Sky Airline contact information
- H2IATA Code
- (56 2) 2352 5600Call
- skyairline.clVisit
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Sky Airline information
| IATA Code | H2 |
|---|---|
| Routes | 72 |
| Top route | Calama to Santiago |
| Airports served | 30 |
| Top airport | Santiago Arturo Merino Benitez |
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.