|Top route||Istanbul Sabiha Gokcen to Antalya|
|Top airport||Istanbul Sabiha Gokcen|
Flying on time would have been a great idea, also worst communication ever.
We were kept sitting on the plane at the terminal for about 30 minutes before it was explained to us why, and the speakers are a bit crackly, so between that and the captains accent it was sometimes difficult to understand what was being said. The cabin crew were friendly, and our flight out was great, there was just a bit of a communication problem on the way
I used two Flights both of them suffered from a delay of 90 minutes . I the second segment we waited 99 minutes in lthe queue and even water was not offered . The crew provided disinformation in both flights and finally no entertainment was suggested
Flight was delayed 50 mints. Apart from this it was ok.
Pegasus is better than Wizz, Ryanair, Tui etc
Was. Very bad
Was very bad
excellent all round and check in luggage included
Very expensive flight,not foods,not WiFi,nothing at all,very rude staff
The bad reviews made me worry so much as we are flying with a 17 month old but the flight and service was amazing!
Need reclining seats to help sleep as not much else to do :)
Would have been good to have slightly reclining seats
Poor service, overpriced food that did not taste good, no pouch to put anything. Overall terrible experience
Seats are incredibly uncomfortable, pilots are newby, would avoid when I can
1,5 Hour delayed.
I asked for face mask when boarding the airplane but to my dismay they did not stock COVID-19 face mask onboard and it would have been okay but the crew member said "you should have bought one" which totally is disrespectable and not appropriate as this totally goes against their policy of COVID-19 deterrence policy which they have laid out in their online app as well as their website. Although I made an online complaint regarding this matter....But so far nothing has been said or done! Very disappointed.
Seats and meal should be included in the ticket price
Meal should be included in the price and seats
Everything fine apart of the airport staff in Izmir ,about the airline nothing bad to say .
There wasn't much communication and reassurance in terms of delay of the flight. They offered water and some cake only after 3 hours as we were taking off. I ordered 1 noodle and lots of drinks, they charged me two, she said she needed to take a photo of my card which I said no to. Then I said OK we ll keep the 2nd noodle although we didn't need it, just to end the bad situation, she grabbed my bag as I was holding it to get the wallet out and she accidetantally hit the boiling noodles and spilled over my hand and really hurt me, a colleague Brought an ice bag thankfully. This made my journey even worse than it already was with the 3 hour delay of the flight.
Didn't enforce passengers to wear medical grade masks nor that they even properly wear their masks throughout the flight. So it was lots of people of unknown vaccination status all around me without masks on the whole flight.
The check in at the air port was appalling - disorganised - unhelpful and extremely slow - unfriendly supervisor and it caused stress for many travellers who were not sure if they would make the flight - no customer care displayed - it was a shambles
Bad customer service 😑
The price is great, but not even getting one check-in bag allowance is terrible, especially at over $50 per checked bag when purchased online ahead of time. The flight was late, and any food or drink you must pay for. Again, the price is great, but you get what you pay. I also feel that every Pegasus landing is so hard and fast that the pilot is trying to see how hard and far he can pound the plane into the runway!
I love everything
They want to charge 250 euros for an extra bag and made my sister miss her flight.
I liked that we could pre order and pay for meals. Crew was super efficient and got everything exactly right and of course we didn’t even have to ask it was all super seamless I wish other airlines would do this.
On board Pegasus Airlines flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Pegasus Airlines assistance team will most likely ask you to pay extra for checked luggage.
Pegasus Airlines offers direct flights to 118 cities in 47 different countries. Antalya, Istanbul, and Izmir are the most popular cities covered by Pegasus Airlines.
Pegasus Airlines concentrates most of its flight operations in Istanbul.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Pegasus Airlines.