Traveler reviews
Overall rating
7.2
Good
Based on 99 reviews
Boarding
7.4
Comfort
7.3
Crew
7.8
Entertainment
6.5
Food
6.9
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Round-trip
Economy
Mango information
| IATA Code | JE |
|---|---|
| Routes | 16 |
| Top route | Johannesburg OR Tambo to Durban King Shaka Intl |
| Airports served | 8 |
| Top airport | Johannesburg OR Tambo |
Recent reviews
Traveler rating
9
3
12
5
7
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8.5
Cons: Nothing
review from
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5.0
Pros: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.
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3.3
Pros: Nothing
Cons: Everything
review from
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6.0
Cons: Delay of 3 hours unacceptable
review from
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5.6
Cons: Flight delayed almost 2 hours
review from
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10.0
Pros: Very comfortable seat, great crew
Cons: Offering card payment for food and drinks
review from
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5.6
Pros: Good flight once in air and made up lost time.
Cons: Long wait to.check in at Zanzibar
review from
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6.0
Pros: The crew was friendly and helpful.
Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.
review from
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4.0
Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards
review from
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7.0
Pros: Friendly staff
Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengers
review from
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8.8
Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.
Cons: Nice flight all around.
review from
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2.0
The worst
Pros: I didn’t miss my connection
Cons: The crew was very rude, the plane was delayed, uncomfortable, and dirty.
review from
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2.0
Absolutely pathetic staff
Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHING
review from
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2.0
Pros: Nothing
Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.
review from
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5.5
Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.
review from
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3.3
Pros: The plane was newer
Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion Lady
review from
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2.0
Changed our flight to take our money
Pros: Nothing! They stole $140 from us!
Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.
review from
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6.6
No frills
Pros: Pay for everything, abd lots of choices NA.
Cons: See above
review from
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8.6
Return to Joburg
Pros: Crew were all helpful but flight left late
Cons: Late departure
review from
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6.0
Pros: Flight was very punctual and staff efficient
Cons: Bagged reclaim took ages
review from
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2.0
Delays and no communication
Cons: Delay after delay with a lack of timeous communication. Pathetic.
review from
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10.0
Cons: Excellent service
review from
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5.6
Cons: Flght departed late.
review from
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4.0
Pros: Cheap flight.
Cons: Terrible landing.
review from
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2.6
Done & Dusted
Pros: Crew seemed to be well trained.
Cons: 4th flight out of 7 that was delayed and pilots are on strike.
review from
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5.0
GREAT IF YOU LIKE TRAVELING WITH YOUR LEGS TOUCHING YOUR CHEST!
Pros: Good Boarding. On time arrival and departure
Cons: Extremely little leg room. VERY UNCOMFORTABLE
review from
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9.3
Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight
review from
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8.6
Pros: Flight was good.
Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..
review from
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7.6
Pros: Friendly and satisfactory service
Cons: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.
review from
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10.0
Mango airlines operated great!
Pros: Staff and comfort of this airline was great.
review from
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5.3
Cons: Lost luggage
review from
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4.3
Dissatisfied
Cons: I had a terrible experience,I complained to the supervisor and to guest care,they replied but still not happy the way they handed the matter.I will never fly with mango again
review from
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2.0
Cons: Ineffective ground staff at guest services
review from
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5.0
Cons: Flight was delayed by 2 and a half hours which is very inconvenient
review from
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9.3
Pros: Punctuality, comfort
Cons: Check in made us queue for 15minutes before actually checking people in.
review from
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2.0
Change my seats 2A and 2B after I have my boarding
Cons: how do you do that? Split my son who is a minor and myself? I checked in online and I received my boarding passes. Why does the system not received 'Bought' seats? this is extremely frustrating. I get to the airport early and need to waste time while you sort out your issue. This is unacceptable service. Tracy Pawson - JE164 on saturday at 15h10
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Flight status
Mango route map
Mango contact information
- JE IATA Code
- +27 11 086 6100 Call
- flymango.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.