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La Compagnie customer reviews
8.6
22 verified ratings
8.1Entertainment
8.7Crew
9.0Comfort
8.9Boarding
8.0Food
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Everything was wonderful!! The plane was new. The attendants were polite, helpful and friendly. The food was tasty.. We arrived early at our destination. Our luggage came quickly. It was truly a perfect flight!!
This is a lovely airline and the best part is the quality of the crew. The one thing is the food. They aspire to have great food but the execution - particularly given that it is airplane food - doesn't live up to expectation. Both to and from Milan this was the only thing. It wasn't terrible but wasn't on par with other business class offerings and certainly shouldn't be highlighted.
Overall a good experience from the lounge which is excellent to the onboarding process which is flawless, courtesy of the personnel very professional and nice, aircraft’s are new A321 Neo very comfortable. The only big issue is the food, I wasn’t expecting gourmet food but the ‘light dinner was basically inedible, the breakfast egg and ham was much better but that light dinner tenderloin salad should not be served on a spirit flight, it was so bad I wonder there had to be an effort in thinking that out and executing it so bad. That said, Piper champagne was excellent for Any business class standard and served generously in proper glasses. So, again other than the food, everything was excellent and absolutely in par with most airlines business classes. Again, the proprietary lounge in Newark was one of the best I’ve seen, way better than Lufthansa and Delta and in par with American.
Flight was cancelled on the day of departure. Could not reach anyone by phone. Had to buy my own replacement plane ticket and still figuring out how to get a refund
The food was mediocre. There were no snacks between meals. We were in the 4th row and they had already run out of 6the first choice ( one of 2 choices ) for the meal/snack before arrival . Main meal of chicken and macaroni was AWFUL .
Excellent
Good value for a lay-flat seat. Less hectic boarding due to smaller plane. Very courteous and helpful attendants. Pretty smooth travel. My one suggestion is that attendants should ask passengers to be cognizant of noise levels during an overnight flight. I had some unruly neighbors.
There was a screaming baby right in front of me almost the entire flight. The parents and the staff were clueless to do anything. It was an awful Experience. No one could sleep, earphones didn't help. Ruined my hope of getting some rest. Waste of money. Sad.
The food was seriously terrible. Never had such horrific food on any flight ever.
Superb service and excellent seats
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