Pros:This is a great budget option, as long as you remember that it is a budget option and so most of what you get will be a little less than competitors. I wrote plenty of criticism below, but in the end I would fly with them again as it is still quite a lot cheaper than competitors business class options and a better experience than flying economy.
Cons:Our return flight was cancelled weeks in advance and we were rescheduled for the following day. Not a problem for us, but could have been for someone else. Then our outbound flight was delayed because the earlier flight came in late. The lounge was a little stuffy and food average, also being before the security made us a little nervous. As for the flight experience, the seats were stiff but roomy and don't lay down like a bead, but flat at an angle. Half the movies on the tablets didn't work so the entertainment options were limited. This is probably hit or miss but the crew member assigned to our section continuously skipped over us during service to help other customers.