Traveler reviews
Overall rating
6.6
Good
Based on 332 reviews
Boarding
6.9
Comfort
6.7
Crew
7.5
Entertainment
6.4
Food
5.8
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Find cheap flights on LATAM Airlines
Round-trip
Economy
LATAM Airlines information
| IATA Code | LA |
|---|---|
| Routes | 76 |
| Top route | Santiago Arturo Merino Benitez to Sao Paulo Guarulhos Intl |
| Airports served | 35 |
| Top airport | Santiago Arturo Merino Benitez |
LATAM Airlines traveller reviews
Pros
"Food was good and healthy"
(in 73 reviews)
"Friendly staff clean cabin."
(in 54 reviews)
"The crew was great."
(in 189 reviews)
Cons
"They lost my luggage"
(in 10 reviews)
"The flight was four hours late!"
(in 17 reviews)
"The flight was delayed 7 hours"
(in 224 reviews)
Recent reviews
Traveler rating
731
356
264
302
3
Find reviews that mention:
flight attendants
flight was cancelled
long flight
smooth flight
connecting flight
crew was great
food was good
good entertainment
latam
great service
hour delay
customer service
leg room
el vuelo
lost my luggage
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10.0
I always travel to Brazil and back, but the difference is that this flight is excellent in space, very polite employees, excellent food. very, but very good, compared to the Delta plane when I went to Brazil on a tight plane and the food was not of excellent quality like the latam one. I am very happy with the treatment and the trip
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6.0
Food is few and lack of taste.
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2.0
This was the worst trip ever, Latan just tossed me to Gol airline, which doesn't have any tv on it, one of the boarding lady at Miami airport was so rude, If that's the way they will treat people that buy a cheap flight, we should be warned.
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6.0
The connection from NY to DC was so closed in time (less than an hour) that I lost my flight to DC. They had a problem to connect the ramp in the NY plane. I had to reschedule a new flight that was 7 hours later.
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10.0
The only issue I have was that I can’t find my boarding pass on the website, but it was available on check-in in the airport.
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4.0
Almost nothing to eat, an airplane from the 1990's without an usb port to charge devices, and besides, my luggage came out with a broken wheel.
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6.0
Definitely needs wifi. Real problem that there is no wifi
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10.0
Easy check in, boarding on and off was smooth, plane running to schedule - a great flight!
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6.0
Messy checkout, have water available during the flight
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4.0
Communication could have been better during the delay. Formatting the plane was poor.
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2.0
Kayak has not issued me a ticket for my second leg. And no one responds to me. Horrible service never again.
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2.0
Kayak has not issued me a ticket for my second leg. And no one responds to me. Horrible service never again.
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10.0
Very pleasant flight.
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10.0
The food could be better
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10.0
Your online offering and purchase was accurate and all good,, thank you much
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10.0
The flight attendants were very helpful and friendly. The flights, boarding and take-off were all on time.
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10.0
a brand new 787. large leg room. smooth boarding and good services.
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10.0
On time and nice service on board
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10.0
On time and nice service on board
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2.0
The flight didn't exist. The Service customer sucks. They didn't solution the problem and hang up the call.
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2.0
no drink
review from
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8.0
The efficient way to operate by the staff.
review from
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8.0
LATAM Good, kayak bad
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8.0
LATAM Good... Kayak bad
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8.0
Good
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8.0
Good
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6.0
The staff were nice & communicates very well. The food was not good.
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6.0
Purchasing tickets through BudgetAir was underwhelming...
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8.0
Fast check-in; nice employees. No food, no water or soft drinks in flight. Plane and trip ok.
review from
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6.0
No water available during the flight!!!
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LATAM Airlines FAQs
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Where does LATAM Airlines fly to?
What is LATAM Airlines’ primary hub?
How does KAYAK find such low prices on LATAM Airlines flights?
Flight status
LATAM Airlines route map
Top airports served by LATAM Airlines
- Santiago Arturo Merino Benitez Airport (SCL)
- Sao Paulo Guarulhos Intl Airport (GRU)
- Lima J Chavez Intl Airport (LIM)
- Miami Airport (MIA)
- Bogotá El Dorado Airport (BOG)
- Buenos Aires Ministro Pistarini Airport (EZE)
- Auckland Intl Airport (AKL)
- Buenos Aires Jorge Newbery Airport (AEP)
- New York John F Kennedy Intl Airport (JFK)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Punta Arenas Pres Ibanez Airport (PUQ)
- Montevideo Carrasco Airport (MVD)
- Easter Island Mataveri Intl Airport (IPC)
- Madrid Barajas Airport (MAD)
- Mexico City Benito Juarez Airport (MEX)
LATAM Airlines contact information
- LA IATA Code
- +56 600 526 2000 Call
- latam.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.