Pros: Customer service
Pros: A non entertainment plane for an international flight even being theoretically a quick flight does not sound good at all
Cons: An alternative to providing entertainment on board
Pros: Luggage dispatch courtesy
Pros: The crew was OK, there was nothing they were authorized to do to make things better.
Cons: It was too crowded for a pandemic times, there was no space between the people.
Pros: Friendly crew and easy check-in. Comfy seats.
Pros: crew extremely attentive and sympathetic. Great food and perfect confort.
Cons: The flight Was with a overbook . They do not let we make a check in by the alegation that the equipament hás been change, verry bad company
Pros: Usual latam crew warm and extra attention
Cons: My seat's entertainemnt was displaying some issues, simple to fix, seat 24H
Worst service ever
Cons: Flight delayed 7 hours. No proper update was given by LATAM. The food provided in the airport was horrible.
Pros: Neat, polite and orderly. Good Food!
Pros: Seat was fine, it was a very full flight, but even so everything went smoothly.
Pros: Smooth flight
Cons: The boarding process was chaotic. Each passenger is allowed to make their own rules and do as they want. My seat felt like there was NO padding.
Cons: The boarding. I had a brand new and expensive baggage but was not be able to carry my luggage on because it was said the airplane was full. But when I entered the plane there was a lot (a lot) free space for luggage . i tried to back my luggage up to carry with me but I was not allowed; it was said the flight could be delayed althought there was at least 15 minutes before departing. It was not the first time they lied to clients. I lost my trust in Latam.
Pros: Staff is friendly and helpful.
Pros: On time flight
Pros: Arrived safely
Cons: More room in the seats
Pros: Great entertainment options and system
Pros: Fairly ok service from the team, and I saw the attendants being attentive to a seating mix up in the row ahead of mine. Thought things could have been a little clearer in the transfer from the gate to the shuttle buses to the plane.
Cons: Ran out of Red wine. Waiting 30 minutes for air bridge to arrive
Pros: It was all like expected except for boarding.
Cons: Boarding was crowded and confusing. Flight was full and many had to check their hand luggage in.
Pros: People, accommodating, service, everything was good,
Cons: Sincerely I don’t know.
Pros: Extremely attentive and courteous crew.
Pros: Doha to Colombo flight seats is very comfortable and crew is very helpful.
Pros: Timeliness, cleanliness, professionalism and courtesy of everybody involved on the trip
Cons: There’s always room for improvement that’s for sure but nothing in particular.
Pros: Seating was wonderful. Crew- Everyone very nice and helpful.
Cons: Not sure all my food was gluten free.
Pros: Não funcionou as tomadas para carregar eletrônicos
Cons: They lost ine of my bags. Amateur and inefficient. Avoid if possible.
Pros: The crew was amazing, but the seat so small!