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JetSMART customer reviews
6.8
346 verified ratings
7.5Crew
5.2Entertainment
6.6Comfort
6.9Boarding
5.3Food
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Nice trip
Ok
Ok
First of all, could be Kyak's fault he we couldn't for days check in on line via Kayak or Jet Smart. We can't get the app either. Luckily on LATAM I managed to get the WiFi and contact Jet smart via what's app. This was horrendous and the person was unhelpful to start with. But we explained and she managed to check us in as if she didn't we wouldn't have got on the flight as would've been too late to check in. At the gate they were checking everyone's bag for size. My bag was 1 cm over and they tried to charge me $255 soles to carry it on but was 225 to put it in the hold. We had to pay to put both bags in the hold adding £100 to the cost of the flight. We had to carry the bags as the jet smart sight doesn't allow us to add bags which would've cost us £13 each so £26 on booking instead of £100. Staff at the gate were rude to us and other passengers. I'm sure they were on commission to get money off passengers for the bags. The lady flight attendant was pleasant but over ruled buy this jumped up young guy when I asked if my partner could sit beside me. The plane was 1/3 full. Then he was rude most of the flight. Avoid jet smart at all costs! Worrying thing is we have a return journey with these shower of.... We have been on their site the past two days trying to add bags but site won't do anything. I think this is on purpose to get more money out of passengers. As I said avoid at all costs.
Terrible website. Does not work most of the time I tired using it to check in. Had to have someone from another country help me check in. Their customer service is the worst.
Normal
Very good
Very pontual and efficient
It was cancelled
The crew was polite, the Captain specially was cool! But the onboard service was nonexistent: No entertainment, no food, no reclining seats. I know it is a low cost, but the cost of the ticket was not so low for just the transport service.
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YYYY-MM-DD
JetSMART route map - Which destinations does JetSMART fly to?
Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know if JetSMART flies a certain route, enter both the departure and destination airport before hitting search.YYYY-MM-DD
All JetSMART flight routes
| Flight # | Departure Airport | Arrival Airport | Duration | Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|---|---|---|---|
| 7800 | Lima (LIM) | Buenos Aires (AEP) | 4h 25m | • | • | • | • | • | • | • |
| 7801 | Buenos Aires (AEP) | Lima (LIM) | 4h 50m | • | • | • | • | • | • | • |
| 3826 | Buenos Aires (AEP) | Recife (REC) | 5h 16m | • | • | • | • | • | • | • |
| 7752 | Lima (LIM) | Medellín (MDE) | 3h 10m | • | • | • | • | • | • | • |
| 7753 | Medellín (MDE) | Lima (LIM) | 3h 6m | • | • | • | • | • | • | • |
| 3827 | Recife (REC) | Buenos Aires (AEP) | 5h 30m | • | • | • | • | • | • | • |
| 3813 | Rio de Janeiro (GIG) | Buenos Aires (AEP) | 3h 25m | • | • | • | • | • | • | |
| 7318 | Lima (LIM) | Cajamarca (CJA) | 1h 30m | • | • | • | • | • | • | |
| 7319 | Cajamarca (CJA) | Lima (LIM) | 1h 13m | • | • | • | • | • | • | |
| 3100 | Buenos Aires (AEP) | Cordoba (COR) | 1h 28m | • | • | • | • | |||
| 3812 | Buenos Aires (AEP) | Rio de Janeiro (GIG) | 2h 56m | • | • | • | • | |||
| 7742 | Lima (LIM) | Quito (UIO) | 2h 23m | • | • | • | • | |||
| 7743 | Quito (UIO) | Lima (LIM) | 2h 17m | • | • | • | • | |||
| 3821 | Florianopolis (FLN) | Buenos Aires (AEP) | 2h 15m | • | • | • | ||||
| 5839 | Santiago (SCL) | Medellín (MDE) | 6h 24m | • | • | • | • | |||
| 3881 | Santiago (SCL) | Buenos Aires (AEP) | 2h 11m | • | • | • | • | • | ||
| 5838 | Medellín (MDE) | Santiago (SCL) | 6h 10m | • | • | • | • | |||
| 7021 | Lima (LIM) | Cusco (CUZ) | 1h 20m | • | • | |||||
| 3820 | Buenos Aires (AEP) | Florianopolis (FLN) | 2h 0m | • | • | • | ||||
| 3101 | Cordoba (COR) | Buenos Aires (AEP) | 1h 18m | • | • | • | ||||
| 3880 | Buenos Aires (AEP) | Santiago (SCL) | 2h 28m | • | • | • | ||||
| 3832 | Buenos Aires (AEP) | Natal (NAT) | 5h 35m | • | • | • | ||||
| 3833 | Natal (NAT) | Buenos Aires (AEP) | 5h 45m |