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FAQs about flying with JetSMART

  • What is JetSMART's carry-on size allowance?

    On board JetSMART flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the JetSMART assistance team will most likely ask you to pay extra for checked luggage.

  • Where does JetSMART fly to?

    JetSMART offers direct flights to 20 cities in 6 different countries. Santiago, Calama, and Antofagasta are the most popular cities covered by JetSMART.

  • What is JetSMART’s primary hub?

    JetSMART concentrates most of its flight operations in Santiago.

  • How does KAYAK find such low prices on JetSMART flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including JetSMART.

  • What’s the cheapest route that JetSMART flies?

    In the last 5 days, the cheapest route flown by JetSMART found on KAYAK was from Bogotá to Cartagena, with a price of ₱1,780 for a round-trip.

  • What are the most popular airports for JetSMART flights to depart from?

    With 17 JetSMART flights departing each week, Santiago Arturo Merino Benitez airport is the most popular airport for JetSMART flights to depart from. The most popular destination from this airport is Mendoza. The next most popular departure airport is Concepción Carriel Sur airport, with 6 JetSMART flights departing from there each week.

  • Is JetSMART part of an airline alliance?

    No, JetSMART is not part of an airline alliance.

  • How many destinations does JetSMART fly to?

    In total, JetSMART flies to 21 destinations.

JetSMART customer reviews

6.8
Okay327 verified ratings
7.4Crew
6.6Comfort
5.1Entertainment
6.9Boarding
5.3Food
Traveler rating:
Sort by:
V
8.0 Very good
LIM
-
CUZ
Ok
V
10.0 Wonderful
AQP
-
LIM
Ok
P
2.0 Poor
LIM
-
CTG
First of all, could be Kyak's fault he we couldn't for days check in on line via Kayak or Jet Smart. We can't get the app either. Luckily on LATAM I managed to get the WiFi and contact Jet smart via what's app. This was horrendous and the person was unhelpful to start with. But we explained and she managed to check us in as if she didn't we wouldn't have got on the flight as would've been too late to check in. At the gate they were checking everyone's bag for size. My bag was 1 cm over and they tried to charge me $255 soles to carry it on but was 225 to put it in the hold. We had to pay to put both bags in the hold adding £100 to the cost of the flight. We had to carry the bags as the jet smart sight doesn't allow us to add bags which would've cost us £13 each so £26 on booking instead of £100. Staff at the gate were rude to us and other passengers. I'm sure they were on commission to get money off passengers for the bags. The lady flight attendant was pleasant but over ruled buy this jumped up young guy when I asked if my partner could sit beside me. The plane was 1/3 full. Then he was rude most of the flight. Avoid jet smart at all costs! Worrying thing is we have a return journey with these shower of.... We have been on their site the past two days trying to add bags but site won't do anything. I think this is on purpose to get more money out of passengers. As I said avoid at all costs.
M
2.0 Poor
CTG
-
MDE
Terrible website. Does not work most of the time I tired using it to check in. Had to have someone from another country help me check in. Their customer service is the worst.
B
8.0 Very good
AEP
-
LIM
Normal
V
10.0 Wonderful
EZE
-
GIG
Very good
G
10.0 Wonderful
GIG
-
MVD
Very pontual and efficient
M
2.0 Poor
BRC
-
EZE
It was cancelled
V
4.0 Mediocre
AEP
-
CPC
The crew was polite, the Captain specially was cool! But the onboard service was nonexistent: No entertainment, no food, no reclining seats. I know it is a low cost, but the cost of the ticket was not so low for just the transport service.
S
10.0 Wonderful
CTG
-
BOG
Was a good flight, no delays and good customer service.

JetSMART flight status

YYYY-MM-DD

JetSMART route map - Which destinations does JetSMART fly to?

Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know if JetSMART flies a certain route, enter both the departure and destination airport before hitting search.
YYYY-MM-DD

All JetSMART flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
3833Natal (NAT)Buenos Aires (AEP)5h 55m••••
5170Bogotá (BOG)Santa Marta (SMR)1h 39m••••
5565Cali (CLO)Medellín (MDE)0h 56m•••
5830Medellín (MDE)Punta Cana (PUJ)2h 34m•••
5835Punta Cana (PUJ)Cali (CLO)3h 0m•••
5834Cali (CLO)Punta Cana (PUJ)2h 57m•••
5564Medellín (MDE)Cali (CLO)1h 7m•••
5831Punta Cana (PUJ)Medellín (MDE)2h 35m•••
5130Medellín (MDE)Bogotá (BOG)1h 0m••••
5169Cartagena (CTG)Bogotá (BOG)1h 33m•••
7018Cusco (CUZ)Lima (LIM)1h 40m•••
7753Medellín (MDE)Lima (LIM)3h 10m•••••••
7752Lima (LIM)Medellín (MDE)3h 15m•••••••
52Santiago (SCL)Antofagasta (ANF)2h 5m•••
5171Santa Marta (SMR)Bogotá (BOG)1h 30m•••
5593San Andrés (ADZ)Cali (CLO)2h 7m••
5592Cali (CLO)San Andrés (ADZ)2h 1m••
7801Buenos Aires (AEP)Lima (LIM)4h 53m•••••••
5621Bucaramanga (BGA)Bogotá (BOG)0h 57m•••
7800Lima (LIM)Buenos Aires (AEP)4h 25m•••••••
5301Cali (CLO)Bogotá (BOG)1h 4m••
5150Bogotá (BOG)Cartagena (CTG)1h 37m••
5118Bogotá (BOG)Medellín (MDE)1h 6m•••
7009Lima (LIM)Arequipa (AQP)1h 32m•••••
3790Buenos Aires (AEP)Asuncion (ASU)1h 52m•••••••
3791Asuncion (ASU)Buenos Aires (AEP)1h 55m•••••••
5451San Andrés (ADZ)Medellín (MDE)1h 50m••
5450Medellín (MDE)San Andrés (ADZ)1h 51m••
5461Barranquilla (BAQ)Medellín (MDE)1h 20m••
5460Medellín (MDE)Barranquilla (BAQ)1h 17m••
3881Santiago (SCL)Buenos Aires (AEP)2h 11m••••••
5300Bogotá (BOG)Cali (CLO)1h 15m••
5620Bogotá (BOG)Bucaramanga (BGA)1h 4m•••
5320Bogotá (BOG)Pereira (PEI)1h 12m••
5360Bogotá (BOG)San Andrés (ADZ)2h 13m•••
3826Buenos Aires (AEP)Recife (REC)5h 16m•••••
7742Lima (LIM)Quito (UIO)2h 24m••••
7743Quito (UIO)Lima (LIM)2h 16m••••
5361San Andrés (ADZ)Bogotá (BOG)2h 15m•••
7319Cajamarca (CJA)Lima (LIM)1h 14m•••••••
7318Lima (LIM)Cajamarca (CJA)1h 25m•••••••
5641Cúcuta (CUC)Bogotá (BOG)1h 5m••••
5413Cartagena (CTG)Medellín (MDE)1h 19m••
3827Recife (REC)Buenos Aires (AEP)5h 30m•••••
5541Cartagena (CTG)Pereira (PEI)1h 26m••
5410Medellín (MDE)Cartagena (CTG)1h 12m••
5640Bogotá (BOG)Cúcuta (CUC)1h 10m••
5480Medellín (MDE)Montería (MTR)1h 1m••
5481Montería (MTR)Medellín (MDE)1h 1m••
810Antofagasta (ANF)Cali (CLO)4h 41m•••
811Cali (CLO)Antofagasta (ANF)4h 25m•••
5383Montería (MTR)Bogotá (BOG)1h 19m••
7008Arequipa (AQP)Lima (LIM)1h 40m•••••
3832Buenos Aires (AEP)Natal (NAT)5h 35m••••
7780Lima (LIM)Cartagena (CTG)3h 46m•••
5586Cali (CLO)Santa Marta (SMR)1h 37m•
5587Santa Marta (SMR)Cali (CLO)1h 39m•
5537Cali (CLO)Cartagena (CTG)1h 33m•
3100Buenos Aires (AEP)Cordoba (COR)1h 28m••••
5521Cúcuta (CUC)Medellín (MDE)1h 9m•
3504Neuquén (NQN)Salta (SLA)2h 27m•
7019Lima (LIM)Cusco (CUZ)1h 25m•••
5436Medellín (MDE)Santa Marta (SMR)1h 20m••
5437Santa Marta (SMR)Medellín (MDE)1h 17m••
5345Barranquilla (BAQ)Bogotá (BOG)1h 35m••
5342Bogotá (BOG)Barranquilla (BAQ)1h 34m•
5327Pereira (PEI)Bogotá (BOG)0h 58m•
7781Cartagena (CTG)Lima (LIM)3h 39m••
3780Rio de Janeiro (GIG)Buenos Aires (AEP)3h 25m••
7259Tarapoto (TPP)Lima (LIM)1h 24m••
5534Cartagena (CTG)Cali (CLO)1h 35m•
7730Santiago (SCL)Lima (LIM)3h 59m••
7731Lima (LIM)Santiago (SCL)3h 41m••
5542Pereira (PEI)Cartagena (CTG)1h 20m•
5839Santiago (SCL)Medellín (MDE)6h 24m•••
5838Medellín (MDE)Santiago (SCL)6h 10m•••
3031Buenos Aires (AEP)Comodoro Rivadavia (CRD)2h 29m••
3070Buenos Aires (AEP)Mendoza (MDZ)1h 59m••
3032Comodoro Rivadavia (CRD)Buenos Aires (AEP)2h 20m••
3071Mendoza (MDZ)Buenos Aires (AEP)1h 39m••
3880Buenos Aires (AEP)Santiago (SCL)2h 28m•••••••
5382Bogotá (BOG)Montería (MTR)1h 25m••
7222Lima (LIM)Piura (PIU)1h 50m••
7223Piura (PIU)Lima (LIM)1h 33m••
3781Buenos Aires (AEP)Rio de Janeiro (GIG)2h 55m•
7167Chiclayo (CIX)Lima (LIM)1h 24m•
3184San Martín de los Andes (CPC)Buenos Aires (AEP)2h 0m•
7166Lima (LIM)Chiclayo (CIX)1h 31m•
7258Lima (LIM)Tarapoto (TPP)1h 30m•
5524Medellín (MDE)Cúcuta (CUC)1h 11m•
3042San Carlos de Bariloche (BRC)Buenos Aires (EZE)2h 5m•
3161Buenos Aires (EZE)Neuquén (NQN)1h 59m•
3163Buenos Aires (AEP)Neuquén (NQN)1h 59m•
3101Cordoba (COR)Buenos Aires (AEP)1h 18m•
3164Neuquén (NQN)Buenos Aires (AEP)1h 40m•
3162Neuquén (NQN)Buenos Aires (EZE)1h 40m•
3503Salta (SLA)Neuquén (NQN)2h 35m•
3142Buenos Aires (EZE)Puerto Iguazú (IGR)1h 54m•
3076Buenos Aires (EZE)Mendoza (MDZ)1h 59m•
3143Puerto Iguazú (IGR)Buenos Aires (AEP)2h 0m•
3040San Carlos de Bariloche (BRC)Buenos Aires (AEP)2h 5m••
3039Buenos Aires (EZE)San Carlos de Bariloche (BRC)2h 25m••
3064Buenos Aires (AEP)Resistencia (RES)1h 35m••
3065Resistencia (RES)Buenos Aires (AEP)1h 31m••
More flight routes

JetSMART contact information

Everything you need to know about JetSMART flights

JetSMART information

IATA CodeJA
Routes62
Top routeCalama to Santiago
Airports served21
Top airportSantiago Arturo Merino Benitez
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.