|Top route||Granadilla Tenerife-Sur to Manchester|
Boarding and hosting ok - need to be clearer about which group is boarding when as was a bit of a free for all. Keeping passengers updated about the ATC delays was poor - which resulted in some passengers getting stressed/argumentative with the crew - and the lead flight crew getting a bit sassy over the tannoy
And 3hours delay
There was no delay with the flight
Seats were quite utilitarian and hard. However as we were only travelling 2 and a half hours they were tolerable. Otherwise the whole flight experience was extremely smooth and efficient.
The plane very uncomfortable and was so busy! Crew was nice and friendly
After a 4hr 20 min layover in Prague. The passengers were called to board to gate A3. Once booked in we then had to wait for nearly 1 hr 45 to actually board the aircraft. There was not one piece of advice regarding the cause of the delay. On boarding the Captain then informed the passengers that their was to be a further delay of 45 mins because of a weather front. There were women with children together with elderly passengers who were becoming more and more concerned. If there was one explanation given as to the reason for the delay and at least allowing passengers to remain seated in the main terminal with access to food, drink and toilets. it would have helped alleviate the worry. Then to cap it all on arrival at LBA it took a further 25 minutes to disembark . A ridiculous and unnecessary delay. It was almost comical in the lack of customer care.
The jet2 check in at Faro was so well done compared with other airlines. They stagger all the package holiday buses so it’s not overwhelmed. Well done Jet2
The seating leg room was good! The flight was delayed by 1.5hrs. I pre ordered a meal on board, but was the last to receive my food. So poor on board service! Jet2 managed to leave my luggage behind at Manchester airport, I’m still waiting news of its whereabouts!
Boarding lanes should have been better organised..as it always becomes a free for all..
Flight was first class Experience at Edinburgh Airport was appalling
great airline - puts others to shame
The flight was first class the experience on landing in Edinburgh was not Crammed into a bus and held on tarmac for 15 minutes followed by just under 1 hour to clear passport control Only one flight at that time Disappointing!!!
Left on time arrived early first class ground and air crew
Smooth process, great in flight crew you wouldn’t want to travel more than 3.5 hrs with them as the seats are slightly hard
Pros: Crew was attentive
Cons: The seats are awfully tight and no padding The plane was delayed for almost 3 hours while we were on it because of some air conditioning issue
Cons: Not much. Outside influences not under their control
Cons: Everything is made easy....
Pros: Simple checking with baggage etc
Cons: More leg room
Cons: It was freezing on the plane everyone had hoods up and coats on.
Pros: Seats and legroom very good for a budget airline. Crew very good.
Cons: Boarding in Naples was dire
Cons: Seats don't recline
Pros: Crew were good, no issues. Flight was prompt and easy.
Cons: A few too many announcements and promotions for buying stuff on board.
Pros: Comfortable flight
Cons: Alanya airport puts you through security 3 times. If they want to do this at the gate including hand searching they need to employ more staff to speed up the process. Food and drink at the airport is expensive
Pros: That it's over
Cons: People had to go a long way to find space to stow their bags. No one was telling people to put small bags under their seats.
Cons: Food options are very bad & there are no TVs on the plane but otherwise this was an excellent flight & a seamless holiday transfer from the moment that we arrived.
Pros: Regular updates during flight. Food!
Pros: Nice plane and well trained crew, will fly them again, without any doubt
On board Jet2 flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the Jet2 assistance team will most likely ask you to pay extra for checked luggage.
Jet2 offers direct flights to 78 cities in 22 different countries. Manchester, Granadilla, and Palma de Mallorca are the most popular cities covered by Jet2.
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