IATA Code | LY |
---|---|
Routes | 80 |
Top route | Paris Charles de Gaulle to Tel Aviv Ben Gurion Intl |
Airports served | 41 |
Top airport | Tel Aviv Ben Gurion Intl |
Amazing airport security, and the time of war. Keeping up the excellent service in adverse time
I paid $1050 for this flight. I paid an additional $99 for a "comfort" seat that was nothing by comfort. The "extra leg room" was fake, made up by making the seat slightly recline at the most upright position. That alone, killed my back! In addition, it was so narrow, fitting a Barbie not an average size human (me). I asked for white wine, when beverage were offered, they had only red which I cannot tolerate, so I had to skip, even though I really needed some wine to relax. Cheap! Again, for the price I paid, I should have had a selection of white wines, even in economy. The food, supposedly by Shai Granot- made me want to avoid Granot's restaurants. The beef meatballs were nice and tender. the rice w hairline noodles were so soggy and soft it was disgusting. The so called bread was half dry when reached my tray. I love eggplant, but the mayo killed it. From the country of Tahini & olive oil you offer mayo w eggplant? As I said, I am likely to avoid Granot's restaurants. The exterteinamnet was full with old boring movies, limited and old TV shows and free intrenet only for texting? Again, for a premium price seat and for addition $99 I should have had a fukll internet access. Likely the last time I travel ELAL.
JetBlue was amazing, first time and im satisfied 🔥
Nissim was the best! Thank you El-Al
All good
Thank you to EL AL for flying even in war time
Best responsive crew ever Miri has been amazing to take care of my special unfortunate needs with efficiency and kindness Her and El Al team are 👍👍👏 And all the young persons in the El Al team were top notch and with everybody Great experience , no hesitation to book a El Al flight and the Dreamliner is really a dream of comfort and modernity
the airplane was new and nice. the crew and the food was so so
It’s the last time I would use this airline
The crew, the flight boarding perfect. It was a nn EL AL plane, but it was OK but inside it was a zoo.
JB is always great.
They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.
Passengers would not take their assigned seats. Discussed with the crew, which led to 30 minutes delay before take off. During the flight many people were standing in the aisle, chatting to each other, shouting through the airplane. It was such an unpleasant flight!
Make the seats bigger
Late departure !! Cold food Terrible entry to the aircraft
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
Cheaper flight Very high prices
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Everything is excellent!!!
Pros: The crew was amazing
Cons: JFK baggage claim long delay
Pros: Premium economy was very comfortable
Cons: The staff at check in was terrible and unhelpful. And the entertainment turned off about 3 hours into the flight. (10+ hour flight )
Cons: No issues-very clean cabin and bathrooms. Professional team!
Cons: The woman who checked me in at the start of my journey from TLV on 2/17/20 provided exceptional customer service. She was very professional and customer service excelled beyond measure. Thank you. My return flight on 3/23/20 was enjoyable and pleasant. Bathrooms on plane very well maintained. I will definitely fly El Al in the future!
Pros: ש
Cons: The back of the plane was very hot.
Cons: a little more leg room
Pros: Very helpful crew. Cabin felt brand new. Good food for economy.
Cons: Seat was difficult to get comfortable in. Seatback was broken. USB plug in seatback was broken. Double-prong headphone jack made using my noise cancelling ones a challenge.
Pros: The plain... excellent, new and flight friendly
Cons: The comfort
On board EL AL flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the EL AL assistance team will most likely ask you to pay extra for checked luggage.
EL AL offers direct flights to 40 cities in 24 different countries. Tel Aviv, Paris, and New York are the most popular cities covered by EL AL.
EL AL concentrates most of its flight operations in Tel Aviv.
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