|Top route||Paris Charles de Gaulle to Tel Aviv Ben Gurion Intl|
|Top airport||Tel Aviv Ben Gurion Intl|
WiFi and screens for movies would have been nice. The food was good.
The vegetarian option of food was awful
Everything was on time.
Everything was on time.
Flight 312 from Luton to Tel Aviv I did not receive the upgrade promised me through the EXTRAS promotion despite business class being half empty. Food was a disgrace - no choice at all . No water service. No drinks. No entertainment - why no film shown on shared screens? iPad not offered despite being Platinum member. Very very disappointing Frequent Flyer No - 6390967 Cell No. - 055-8816215
One meal at hour 13 of a 15.5 hour flight. Flight attendants were missing for the middle 8-9 hours of the flight and no water or beverages were distributed after the first hour.
מושב פרמיום מאוד נח.
Keep up the good work ❤️
I have flown El Al a lot over the years. This flight left about 30 minutes late because of the arrival time of the incoming flight. The pilot said they would make up the time and we arrived ten minutes early. The food was excellent, flight attendants much more pleasant than when I flew a year ago and the Dreamliner plane was extremely comfortable. The bathrooms were well maintained and I had no complaints.
Everything was great We booked a preferred seat for handicap and they were great
For business class, the seats are not comfortable.
When my jet blue flight from fla to ny was canceled el al got me to my destination so i could get to my mother in the hospital.
Good on all accounts. Delay was long and I had to take an unplanned taxi due to change but it was a good and safe flight. I enjoyed the service and the vegetarian meal was pretty yummy.
Good was tasteless.
Good flight. Poor food. Entertainment in your mobile devices only. Old 737-8 airplane
Excellent experience. There was extra room so they let the passengers spread out for even more comfort.
Business class was perfect
Everything worked out real well. Crew was fantastic. Have more help at Tel Aviv counters, ticket check in
Ben Gurion Airport was very slow; we were queued for more than 2.5 hours just to get to the counter agent to check in and drop off baggage. Consequently, we were in a panic while waiting for security clearance, and then ended up RUNNING to the boarding gate. Literally managed to get on the plane with 2 minutes to spare before the official gate closing time- needless stress!! While the flight was comfortable with good seats, pillows and blankets, as well as well prepared and substantive meals, the experience upon arrival at Toronto Pearson Airport was a disaster. El Al uses Terminal 3, which I haven't used in probably 10 years. This is a terribly overcrowded and overwhelmed terminal, designed for 2 million annual passengers that now has to attempt to handle 15 million I was told by an airport employee while waiting for nearly 2 hours to clear Canada Customs. Will NEVER use this Terminal 3 again- a horrible experience.
All services and communication with passengers
Very long check in process Needing more staff
Crew was friendly and offered did and beverage shortly after takeoff
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
Cheaper flight Very high prices
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Everything is excellent!!!
the check in was quite poor. i did not know what line was for elal and what was for air portugal. a big mess. very annoying. also very frustrating was that the airplane left one hour late because a prior flight was late. but they must have known that in advance and should have alerted us to come an hour later. where was the consideration for our time?
Plenty of leg room on the new el al planes. It’s a miracle.
On board EL AL flights, cabin baggage should not exceed 56x45x25cm. If your hand luggage is bigger, the EL AL assistance team will most likely ask you to pay extra for checked luggage.
EL AL offers direct flights to 43 cities in 30 different countries. Tel Aviv, Paris, and Dubai are the most popular cities covered by EL AL.
EL AL concentrates most of its flight operations in Tel Aviv.
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