4B
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Boutique Air customer reviews
8.4
Based on 17 verified guest reviews
8.6Comfort
7.3Food
8.5Crew
8.6Boarding
6.8Entertainment
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Pros:The airport personnel for Boutique are great!
Cons:Everything was wonderful!
Pros:good staff from gate to gate makes up for any airport problems from being "off brand" e.g., gates not as clearly indicated, not on ARR/DEP boards. Nice seats, I could see headroom problems for those in the 6'3"+ range.
Cons:So easy and comfortable to fly with Boutique!
Pros:Very comfortable flight, and water and peanuts were provided. Crew very pleasant and keen to please.
Cons:We were all waiting at gate 39 for someone to take us out to the plane. Someone finally came out five minutes after the plane was scheduled to leave, only to tell us that we had to wait another 20 minutes or so to board! We ended up waiting almost an hour after the boarding time, most of which we had no idea what what going on. I called up customer assistance, and the assistant was not very helpful, taking a long time to come up with answers, and finalising her answer with LAX "doesn't have a shuttle bus", even though the sign for gate 39 said otherwise. No solution was provided, only that "your flight should be arriving soon". None of this information was provided on the flight status section of the Boutique Air website.
Pros:Best discovery on the west coast! Great personnel, spacious for a small plane, great views. So happy to have tried Boutique!
Cons:If flying to LAX be prepared to have plenty of time to make connection. I had to get my carry on bag through baggage claim which added unexpected wait.
Pros:Awesome pilots great service, super nice people!
Pros:The pilots were awesome!
Cons:I would have liked them to double check seating arrangements when there is assigned seating. My co-passengers did not care to follow the directions of their assigned seating, which is important to balance weights. I was a little nervous as there were significant weight differences in passengers. 120-350+ pounders. Also, I wasn't disgusted, however the inside was a bit dingy. Could use a little scrub down to get rid of the dirt on the seats. Had an old appearance, definitely not the luxurious look you see on their website!
Pros:The Atlanta airport workers were the best!
Cons:The food choice was trash.
Pros:QUICK, EASY, FRIENDLY & EXCELLENT PRICE. THEY GET YOU TO THE "HARD-TO-GET-TO" PLACES WITH EASE!
Cons:The flight was supposed to leave out of Cortez at 6am, the pilot showed up at 620am, and we did not depart untill 635am. Because of this, we missed our next flight out of Denver. There was no reason this flight should have been this late. When attempting to talk to boutique air staff at the airport and on the phone there was nothing they could do. 1. Because we "choose" to fly and 2 bc it was bought through a 3rd party. No one was able to help us. Unfortunately our next flight to Omaha only departs every 2 days. The closest they could get us to home was 7hrs away from our car at the airport. It was not frontier fault that we missed our next flight, it was clearly boutique air. The pilot in Cortez was a complete jerk, had no sense of time or urgency. If we are required to show up 90 minutes early, so should the pilot. We were stranded in Denver unless we wanted to buy all new tickets for around $800 or wait 2 days for next flight . I was very mad at boutique and their staff was less than accommodating or understanding. Very poor service. They would not own anything because flight was bought through kayak.
Boutique Air flight status
Sun 4/21
Boutique Air route map - Which destinations does Boutique Air fly to?
Find out which destinations you can fly to direct with Boutique Air by entering your departure airport. If you want to know if Boutique Air flies a certain route, enter both the departure and destination airport before hitting search.Sun 4/21
Top airports served by Boutique Air
Boutique Air contact information
- 4BIATA Code
- +1 855-268-8478Call
- boutiqueair.comVisit
Boutique Air information
| IATA Code | 4B |
|---|---|
| Routes | 4 |
| Top route | Pendleton to Portland |
| Airports served | 4 |
| Top airport | Boston Logan Intl |
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