IATA Code | J2 |
---|---|
Routes | 105 |
Top route | Baku Heydar Aliyev to Tbilisi Intl |
Airports served | 54 |
Top airport | Baku Heydar Aliyev |
Waited too long in the bus to board the plane. Communication was non existence.
Cons: Better food, but that is with all airlines :)
Pros: seat was quite comfortable
Cons: it would be better if they have and give a blanket to passengers when some of them need
Pros: the crew was respectful
Cons: the seats could be more comfortable
Cons: Staff was so rude
Pros: Plane seemed to be brand new
Cons: The cabin crew will not let anyone change seats. even after take off. I moved to a row with empty seats and was told I had to return to my ticketed seat.
Pros: The crew was very friendly and helpful.. and I really enjoyed the food..it was delish.Thanks, AZAL.
Cons: Very good
Great
Pros: All good
Cons: Visa delays in the airport , should be appliend online and take it before leaving
Pros: Comfortable seats. On time departure Good service Friendly crew
Pros: Comfortable seats. On time departure Good service Friendly crew
Bad cuatomer service
Pros: I liked the food and the price of my tivket
Cons: Always delay. Lack of ability to speak english. Treating customer differently. 3/4 of my flights had delays. Unconfortable leather seats. 1-800 and IVR has issues and ppl behind the phone dont speak english. Thr rep. In moscow couldnt peint my destination itenary. Just unorganize. I will try not to use this airline again.
Ok travel
Pros: The food
Cons: Not many selection in tv Nd leather seat that is uncofortable cor 14 hr flight. Problem with printing boarding pass and lack of train staff from prespective of customer service and english language
They used to have much better food
Pros: Everything else, exept food
Cons: Food
Pros: Crew
Cons: Food
Cons: we were flying from Baku to NYC with 8 month old baby and they refused to provide us with the front row sits that are normally designed for the passengers flying with the baby. Even though nobody claimed those sits, flight attendants asked us to upgrade for 30 USD. Worst experience ever.
Cons: i want to change ticket date no body reply
Pros: Good good on time all went pretty good
It was pretty good
Pros: The flight was on time good food good staff
Cons: I HADE BUSINESS CLASS TICKETS I GT ECONOMIC FOOD ON ALL FLIGHTS
Pros: Aside from the review below, the rest of the crew members were plesant and helpful, and the aircraft comfortable.
Cons: There was a family with 11 children on my flight. For some reason they didn't all have seats together, and as there was an entire empty row (in the same economy class as their original seats) the mom of the family took the liberty of sitting in it with her and her small children. The crew was extremely rude about this and demanded they move, even as the mother was almost in tears explaining how her 3 year old and 5 year old cannot sit alone. I was highly disappointed in above crew members.
Pros: The comfort in business class is wonderful, plenty of room, pretty good food, and an overall pleasant experience.
Cons: To say I didn't like the crew would be in accurate. I did like them, though there was a feeling warmth and welcoming that was missing from their demeanor. It may be cultural. While the food was pretty good, there's room for improvement.
Pros: The service was impeccable and I was treated like the Queen that I am.
Cons: Everything was excellent.
Highly recommended
Pros: Big brain lot of space
Highly recommended
Pros: Big planeqq
Pros: good
Cons: na
Got food poisoning
Cons: Ate th first meal and spent the last few hours of the flight having food poisoning. Horrible
Loud and crowded. Can't reserve seats
Pros: That I was moved to emergency exit
Cons: That I could not reserve a seat at any point before check in, that they couldn't change my seat on the connecting flight, that people were very loud and changed places on their own.
Pros: I did not like the serivice provided inboard at all no one is smiling and they just want to finish their job and go home
Cons: I trave 3 times within 3 months and I could not do my memebership either in the airport or online every time I ask in the staff in the to revolve the problem but I do not get the halo I need it now I lost 3 trips with out airmilles record or benift. It is really very bad experience in my life ever.
Pros: Food, customer service, on time
Cons: Legroom
On board Azerbaijan Airlines flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Azerbaijan Airlines assistance team will most likely ask you to pay extra for checked luggage.
Azerbaijan Airlines offers direct flights to 52 cities in 28 different countries. Tbilisi, Baku, and Moscow are the most popular cities covered by Azerbaijan Airlines.
Azerbaijan Airlines concentrates most of its flight operations in Baku.
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