|Top route||Beirut to Amman Queen Alia Intl|
|Top airport||Amman Queen Alia Intl|
To know the rules of the Covid test better
I had my Covid test done 72 hours before departure to my Dubai flight. At the counter I was told that the 72 hours is at arrival in Dubai. So I was not able to board. This does not make sense because no airline requires/counts the 72 hours at arrival. So I had to purchase another ticket with another airline.
Every think is good
All in all it was a good experience, not the best but I managed, book your seat before hand because you will get a bad seat, i got a middle exit seat and it was bad a huge price to pay to get some leg space lol, didnt have a place to store my stuff and the table sucked and the screen placement sucked i'd give the flight 5/10 because of my seat which i guess is kinda my own fault lol anyway the crew were really good and the food was amazing
Unnecessary multiple check out points. We were exhausted
I did not like anything about the trip. So much could have been better in terms of the service, food, and COVID-19 safety regulations. The service was so poor and the flight attendants were negligent. The food was mediocre and did not take into account people with allergies and food restrictions. The COVID-19 safety regulations were almost non-existent, since the flight attendants did not wear masks properly and did not practice physical distancing. They passengers were not reminded to keep their masks on and wandered around the flight without masks while engaging in socializing with other passengers who also did not have masks on. Overall, I would not recommend this airline in the future especially with the pandemic. How it can be better is by practicing better service with passengers , stressing the reinforcement of masks and physical distance when possible, as well as not allowing passengers to leave their place without a mask.
Crew never smile to us,
They need a better system and a better communication system for the customer service. I almost missed my flight because of lack of system and to bring a new high tech system instead getting checked a 100 times.
Had issue with passport and wouldn’t reschedule me so lost my flight and ticket
Flight was delayed by 35 min
The screens behind the seats were wonderful entertainment for a 15 hour flight. I was even able to put together a quick playlist to sleep to that helped drown out a crying baby.
Cons: Entertaining system was malfunctioning in a 12 hours flight!!
Pros: Very bad stuff
Cons: Better stuff helpful
Pros: Nothing it was a terrible Flight
Cons: Nothing good
Pros: Everything except food
Cons: Food variety could be an order improvement add
Pros: Amazing crew
Cons: Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food.
Pros: Seats were comfortable.
Cons: Bathrooms could be a little bit cleaner
Cons: Staff at check in counter was rude.
Pros: Landing and the crew
Cons: The food was very spicy( Chicken meal)
Cons: Let passengers look out the window in the daytime. Going over Norway and Greenland with fantastic scenery and windows are blacked out whole trip. I paid to select a window seat. Totally depressing to be in the dark all day. Windows black even when lunch served. Tasteless Western food. Would have liked something Arab. (I’m a white American)
Pros: The crew was nice and courteous. The flight went smoothly. The bathrooms were easily accessible.
Cons: They barely offered water on the 11-12 hour flights. The crew was not around other than to hand out meals during the first and last few hours.
Cons: That if passengers with a original departure of erbil will be blocked for their final log that kayak or royal jordanian dont advertise the flight
Pros: ThAt i left erbil
Cons: Just had issues with bathrooms not being clean. Ran out of soap in 2 bathrooms
Pros: Smooth takeoff and landing. I fly frequently with RJ, i had a way better experience with them before
Cons: Food was tasteless. one of the crews seemed angry and pissed at everyone for some reason. My chair didnt decline back
Cons: Rude staffs at the check in
Pros: The service
Pros: Great food options. Super comfy fully reclining to bed seats. Very attentive flight crew.
Cons: It's minor, but more up to date movies.
On board Royal Jordanian flights, cabin baggage should not exceed 51x41x23cm. If your hand luggage is bigger, the Royal Jordanian assistance team will most likely ask you to pay extra for checked luggage.
Royal Jordanian offers direct flights to 42 cities in 27 different countries. Amman, Beirut, and Jeddah are the most popular cities covered by Royal Jordanian.
Royal Jordanian concentrates most of its flight operations in Amman.
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