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After Qantas staff asked us we have the option to book our hotel and then email per written letter. I was denied my right for a $300 voucher after the flight was delayed 24h. Wael Idriss On Nov 22

We were seated in the furthest back row of the plane. Our seats seemed to be the only ones that didn't recline, and our seat row was also closer to the seats in front of us than any other route. I'm a tall man, and this made the long overnight flight extremely uncomfortable and near impossible to sleep on. There was nothing indicated in booking that this row was tighter than the others.

Flight LA to Sydney was first moved earlier by 2 hrs from 10:25 pm to 8:25pm roughly a week before departure. Then on actual departure date, it was delayed 2x, and needed up leaving close to 10 pm. Then entertainment for the whole flight wasn’t working for most of the seats including ours. The baby crib at the middle isle was being taped to the wall to keep it tacked in using a packing tape while passengers were walking by looking for their seats. Not projecting good confidence. After a few minutes after take off the whole crib fell off. Good the people seating next to it wast hit or got scared. At arrival at Sydney, crew handed the customs forms as we were getting out of the plane. So passengers had to scramble to find a place to fill up the forms along the corridor going to immigration. So no one is available to help from Qantas to fill up the entry forms. Not a very good experience for a flagship carrier.

flight delays seems to be the norm these days. pies with soggy pastry.

Meal definitely May be better as well as games (not at all) Flight attendants were ok- however cannot say that very friendly I loved that there was reasonably enough place for legs and third seats near us was not occupied

Qantas onboard service/meals has degenerated to Budget airline standard transferred to Emirates in Sydney which only highlighted Qantas decline

Two hours late - lack of communication on why or how long.

We were downgraded from business class to premium economy with no advance notice. The staff at the gate were extremely rude, the crew on board not very interested in our comfort, mostly stood in the galley and talked with each other. The food was about the worst I have had and the portions were small ( and I am not a big eater). altogether sbout as disappointing an experience as is possible

very narrow seats

same as JFK to Auckland flight

Polite staff but incompetent staff. They changed my window seat to isle seat and then lied saying the seat was broken, yet I see someone else sitting there! They lost my luggage. Their standards have dropped a lot compared to pre-pandemic.

large seats was good. delayed flight, no food, no entertainment. plane was not cleaned, see rubbish from prior flights

Old plane nothing worked no charging facilities for phones etc

Everything went solid and was on time. No issues at all

IFE didn't work. Wifi didn't work but they eventually managed to reset it. Our original flight was cancelled, so rebooked onto new flight seated apart from travel partner.