|Top route||Okinawa Naha to Tokyo Haneda|
|Top airport||Tokyo Haneda|
So little room; the lady next to me was squashing me in the middle seat.
Excellent overall service. Quick boarding, very quick de boarding. Flight attendants were very attentive and quick to take care of any request. Food was good quality and tasty. Overall very satisfied with Premium Economy purchase.
Keep bathrooms cleaner
This flight never happened because Kayak and ChatDeal let me buy this flight without notifying me that Japan still has a travel ban in place for individual tourists. They only refunded me $1100 of the almost $1700 I paid initially.
Same comments as before.
Everything was excellent. Nice legroom, wonderful food for Asian Vegetarian. For entertainment, I wish there was some South Indian options. Another minor thing for the connection flight from Bangkok to Ko Samai, my meal preference didn’t carry over and they provided only non-vegetarian food which I could not eat because I am a vegetarian.
Service and food.
Love the direct flight from Boston to Toronto as well as the highly efficient cabin staff. The food was acceptable but the entertainment could have been better. All the movies seem to be quite old.
Stewardess was kind & attentive to passenger needs. Very accomodating staff. very good food, not to heavy meal. Good food plan menu. Will fly again & again with them .
The check in/boarding pass was very easy. The lounge usage were great on both airports. Boarding were very smooth and effecient. In flight entertainment was very nice but Tokyo-NYC inflight meals were pretty bad, especially breakfast pasta. it came out with pasta not fully cooked.
I believe the Japan airline was very prejudice against me and some other Mexican passengers they let other Japanese people board but not us. I had my 48 hour test but they turned us away and I paid over $1,600 for that ticket and I got turned away in Los Angeles. I haven’t had a chance to complain. I made it to the Philippines a month later. But I really hate Japan and Japan airlines. I will never think about using them again. And I tell all my friends the story Unthinkable all that money and all you can say is we’re sorry Clinton Dow
Our original ticketed dates were canceled and we were rebooked for a day later at the start and end of our trip without ever being notified. Waited on hold over an hour 4 separate times for assistance from Japan air, since kayak and chatdeal refused to help. Japan air never answered and kayak would only offer to rebook us if we paid a $2000+ Difference in cost. Absolutely horrid overall experience. The Japan airlines flight crew was excellent, but we’re now departing and arriving on dates we did not choose.
never had a chance to get on the plane
flight never left origins of travel
canceled flight that is still a current charge on my credit card, I will be disputing this charge from japan airlines
Very, wry kind, helpful and polite.
Very kind, helpful and polite.
The food should be better. The service is good. The seat is ok.
Food should be better. The service was good. The seat is comfortable.
keep up the good work. happy travel experience…
What I like is the fact that when my kid got a toy after the take off. It really was brightened her day. Maybe minimize the decline position in economy class. Although I think the space is bigger than most other airlines.
My flight was from Dallas-Atlanta.
There was a miscommunication between Kayak and Chatdeal. My flight wasn't Haneda-Chicago. There was a cancellation on my Haneda-Chicago flight two days before departure (Atlanta-Haneda) and switched to Narita-Chicago but the Narita-Chicago flight wasn't fully booked even though I got a new itinerary. Luckily, I noticed a week in advance but it might have been a disaster. My husband was on the phone many hours for three days from US while I was in Japan. The flight itself was great but the process was not pleasant at all. Hope my situation was rare and nobody goes thru this. Thank you, Junko Gupta
Best experience yet in BC
Inside the airplane is hot.
Inside the airplane is hot. Should turn on air conditioner to make it cooler.
The issues not caused by JAL but Americans airlines(AA). Since the ticket was purchased through AA we where froce by AA to use there baggage rules which are very restricted when you think of AA think Spirit Airlines. AA add $400 of baggage fee to ticket that would been free if we used the baggage rules of JAL. JAL siad they where froced by AA to collect the fee that was charged to AA.
On board Japan Airlines flights, cabin baggage should not exceed 55x40x25cm. If your hand luggage is bigger, the Japan Airlines assistance team will most likely ask you to pay extra for checked luggage.
Japan Airlines offers direct flights to 78 cities in 21 different countries. Tokyo, Okinawa, and Sapporo are the most popular cities covered by Japan Airlines.
Japan Airlines concentrates most of its flight operations in Tokyo.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Japan Airlines.